Aged Care Complaints Scheme South Australia

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Home Aged Care Quality and Safety Commission

    https://www.agedcarequality.gov.au/
    On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.

Quality in aged care My Aged Care

    https://www.myagedcare.gov.au/quality-aged-care
    What is quality in aged care? Aged care services aim to improve the quality of life of the people receiving care. To help make sure this happens, providers of government-funded aged care must meet standards in areas such as health, safety, personal care and staffing.

Making a complaint about aged care services My Aged Care

    https://www.myagedcare.gov.au/contact-us/complaints
    If you are concerned about aged care services being affected by bush fires, please talk to your provider in the first instance. If you cannot make contact with your provider, need to update your contact information or have other questions, please call My Aged Care on 1800 200 422. For information on the Royal Commission into Aged Care Quality and Safety, visit agedcare.royalcommission.gov.au.

Aged care Australian Government Department of Health

    https://www.health.gov.au/health-topics/aged-care
    Feb 17, 2020 · Aged care . Aged care provides support to older people to help them with everyday living and other needs. Find out about what services we fund, how older Australians can access them, and what service providers need to do to deliver our aged care programs.

Dementia Australia Aged Care Quality and Safety Commission

    https://www.dementia.org.au/resources/aged-care-quality-and-safety-commission
    The Aged Care Quality and Safety Commission's (commission) role is to protect and enhance the safety, health, well-being and quality of life of people receiving aged care. It promotes high quality care and services to safeguard everyone who is receiving Australian Government funded aged care.

Access Australian aged care information and services My ...

    https://www.myagedcare.gov.au/
    If you are concerned about aged care services being affected by bush fires, please talk to your provider in the first instance. If you cannot make contact with your provider, need to update your contact information or have other questions, please call My Aged Care on 1800 200 422. For information on the Royal Commission into Aged Care Quality and Safety, visit agedcare.royalcommission.gov.au.

Making a complaint Aged Care Quality and Safety Commission

    https://www.agedcarequality.gov.au/making-complaint
    We provide a free service for anyone to raise a concern or make a complaint about the quality of care or services provided to people receiving Australian Government funded aged care. This may be aged care services people are receiving for help in their home or in an aged care home, including: Residential aged care services, including permanent ...

Aged Care Reviews & Online Guide - Australia

    https://agedcarereviews.com.au/
    At AgedCareReviews we provide honest feedback on aged care centre providers and facilities in Australia. See what others have to say in our active online community section.

SA.GOV.AU - Complaints and advocacy

    https://www.sa.gov.au/topics/care-and-support/carers/complaints-and-advocacy
    The Community Visitor Scheme provides patients of approved mental health facilities and residents with a disability living in state-run disability accommodation, their carers and family members, with advocacy and assistance to ensure services are responsive and appropriate to patient and resident needs - phone 1800 606 302 or email: [email protected].

Complaints to an aged care home agedcare101

    https://www.agedcare101.com.au/aged-care/agreements/making-complaints
    2. Make a complaint to the Aged Care Complaints Commissioner. The Aged Care Quality and Safety Commission . The Aged Care Quality and Safety Commission commenced operation on 1 January 2019. Its role is to protect and enhance the safety, health, well-being and quality of life of people in aged care.

Aged care contacts Australian Government Department of ...

    https://www.health.gov.au/health-topics/aged-care/aged-care-contacts
    Aged Care Quality and Safety Commission (ACQSC) is part of the Department of Health's portfolio, the ACQSC protect and enhance the safety, health, wellbeing and …

Department of Social Services, Australian Government

    https://www.dss.gov.au/
    Ministers Redress Scheme Governance Board Communique. On Friday, 29 November 2019, the Minister for Families and Social Services, Senator the Hon Anne Ruston, hosted the Ministers Redress Scheme Governance Board (Board) meeting of relevant Ministers with responsibility for the National Redress Scheme in their state or territory. Continue reading

Number of reported assaults in aged care almost double in ...

    https://www.theguardian.com/australia-news/2019/nov/28/number-of-reported-assaults-in-aged-care-almost-double-in-two-years
    Nov 27, 2019 · The number of assaults reported in aged care homes has almost doubled over the past two years, with new figures revealing 5,233 notifications of assaults in residential care made in …

SA Dental Services :: SA Health

    https://www.sahealth.sa.gov.au/wps/wcm/connect/Public+Content/SA+Health+Internet/Health+services/Dental+services/
    SA Dental Service provides a range of dental services for all children under 18 years and eligible adults at clinics throughout South Australia. We also work in partnership with the University of Adelaide to educate and train many of the state’s dental professionals.

Introducing Australia’s Aged Care Complaints Commissioner ...

    https://homeinstead.com.au/news/introducing-australia%E2%80%99s-aged-care-complaints-commissioner
    Mar 30, 2016 · January 2016 saw a change to Australia’s aged care complaints handling with the introduction of an Aged Care Complaints Commissioner, Rae Lamb. The Aged Care Complaints Commissioner provides a free service for anyone to raise their concerns about the quality of care or services being delivered to people receiving aged care services funded by ...

Regional Health Services :: SA Health

    https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/about+us/our+local+health+networks/country+health+sa+local+health+network
    To access our residential aged care services visit the My Aged Care Gateway website. Response to external clinical audits of residential aged care services In 2018, Standards Wise was engaged by the State Government to undertake clinical audits of all residential aged care services operated by the then Country Health SA Local Health Network.

Nursing home accused of being like Guantanamo Bay - SMH.com.au

    https://www.smh.com.au/national/nursing-home-accused-of-being-like-guantanamo-bay-20170922-gyn0a2.html
    Sep 24, 2017 · John Daly's swollen feet; strapped to a wheelchair. Eventually, Mrs Daly lodged a formal complaint with the Aged Care Complaints Scheme - the forerunner to the current scheme - …

South Australian nursing homes trial increased autonomy ...

    https://www.abc.net.au/news/2015-01-24/one-in-five-new-aged-care-homes-fail-to-meet-quality-standards/6043992
    Jan 24, 2015 · The documents said complainants would still have the right to lodge an appeal with the Aged Care Commissioner and the Aged Care Complaints Scheme would continue to manage anonymous or confidential ...

Mistreated nursing home residents 'better off ... - ABC News

    http://www.abc.net.au/news/2013-07-16/shocking-claims-elderly-being-mistreated-in-nursing-homes/4821492
    Jul 16, 2013 · Families say they saw little change after going through the Federal Aged Care Complaints Scheme. In fact, many say they experienced bullying and …



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