Australia Post Complaints Ombudsman

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Postal Industry Ombudsman - Commonwealth Ombudsman

    https://www.ombudsman.gov.au/How-we-can-help/postal-industry-ombudsman
    We may also consider complaints about other non-postal services provided by Australia Post such as retail products purchased in store. We cannot assist if: your complaint about a private postal operator does not concern a postal or similar service; the complaint is about a postal operator who is not registered with the Ombudsman’s Office

Complaints and feedback - Australia Post

    https://auspost.com.au/about-us/corporate-information/complaints-and-feedback
    Australia Post Gift Card by Mastercard® ... Online shopping trends in Australia Arrow to indicate more links. ... Complaints and feedback. If you’re unhappy with the service you’ve received, or there's been a problem you’d like us to investigate, we want to know about it. ...

COMPLAINTLINE - how to complain and get results

    http://www.complaintline.com.au/australia-post.html
    The Postal Industry Ombudsman (PIO) investigates complaints about Australia Post, and other postal or courier operators that are registered as a Private Postal Operator (PPO) under the Ombudsman Act 1976. The PIO is one of the functions of the Commonwealth Ombudsman, and your contact will be handled through the Commonwealth Ombudsman.

Making a complaint - Commonwealth Ombudsman

    https://www.ombudsman.gov.au/making-a-complaint
    Make a complaint to the Commonwealth Ombudsman Phone. The office is open 9:00am to 5:00pm Monday to Friday, Australian Eastern Standard Time. Complaints: 1300 362 072 (Calls from mobile phones are charged at mobile phone rates)

Complaints & feedback - MyPost - Australia Post

    https://helpandsupport.auspost.com.au/s/complaints-and-feedback
    All fields are required unless marked as (optional) Enquiry type. Complaint

Australia Post Monitor » How to complain to Australia Post

    http://www.australiapostmonitor.me/how-to-complain-to-australia-post/
    You can complain to Australia Post, and in some cases receive “compensation” for lost items. The link for email complaints is: Australia Post complaints email link; The Australia Post phone number is 13 7678. Facebook page is here. Mail address is: Australia Post Customer Contact Channels GPO Box 9911 Melbourne VIC 3001

Australia Post complaints top 1 million in 2016–17, parcel ...

    https://www.abc.net.au/news/2018-04-03/australia-post-complaints-top-more-than-one-million/9612942
    Australia Post was hit with 1.1 million complaints in the 2016–17 financial year amidst the rise in online shopping, and has been criticised by the Commonwealth Ombudsman for being "defensive ...

Australia Post: New report slams organisation for having 1 ...

    https://www.news.com.au/finance/business/retail/damning-report-slams-australia-post-for-common-errors-and-defensive-attitude-to-complaints/news-story/b98e6792440e8276d8b465d1dae3cd2e
    Apr 03, 2018 · The ombudsman said complaints to Australia Post were only slightly fewer than those received by the UK’s postal operator, despite Britain’s Royal Mail delivering three times as many items ...

Australia Post Hit With 1.1 Million Complaints – Canstar Blue

    https://www.canstarblue.com.au/news/australia-post-complaints/
    Ombudsman calls for improvements to be made. The Ombudsman has delivered a series of recommendations for Australia Post to improve on. It has also suggested a review in how complaints and demands for compensation are dealt with.Author: Veronika Hleborodova

Australia Post Customer Complaint Group Public Group ...

    https://www.facebook.com/groups/1681618038720041
    This after informing Australia Post of my Ombudsman and Fair Trade Qld Complaints. I don't accept the writer assertion that its my responsiblity to be across Australia Post hidden Small Print conditions, counter this it is Australia Post's obligation under law to deliver what they advertised!

Ombudsman - Wikipedia

    https://en.wikipedia.org/wiki/Omsbudsman
    The Commonwealth Ombudsman in Australia was established in 1976. The Ombudsman can investigate complaints about the actions and decisions of Australian Government departments and agencies, the services delivered by most private contractors for the Australian Government, and oversee complaint investigations conducted by the Australian Federal Police.

Welcome to the Ombudsman South Australia website.

    https://www.ombudsman.sa.gov.au/
    Ombudsman SA is completely independent and investigates complaints about South Australian government and local government agencies, conducts freedom of information reviews, and supports and monitors the implementation of the Information Sharing Guidelines.

Australia Post responds to Ombudsman’s report on complaints

    https://www.parcelandpostaltechnologyinternational.com/news/operations/australia-post-responds-to-ombudsmans-report-on-complaints.html
    Complaints to the Ombudsman concerning Australia Post have decreased 30% in the last two years. However, delivery issues continue to be the primary reason behind complaints. “Recently published data from Australia Post indicates that 1.1 million complaints …

Financial Ombudsman Service

    https://www.fos.org.au/
    The Financial Ombudsman Service offers a free, fair & accessible service to consumers who are unable to resolve a dispute directly with a financial services provider.

Contact us Ombudsman Services

    https://www.ombudsman-services.org/about-us/contact-us
    Contact Ombudsman Services. Need to speak to us or want to pop something in the post? Phone lines are open Monday to Friday 8am until 8pm and Saturday 9am until 1pm. We are closed on Sunday and Bank Holidays. For copyright complaints, phone lines are open Monday to Friday from 9am until 5pm. We are closed at the weekends and on Bank Holidays.

Australia Post “supports” recommendations of Postal Ombudsman

    https://postandparcel.info/95284/news/parcel/australia-post-supports-recommendations-of-postal-ombudsman/
    We have worked closely with the Ombudsman following his review and we support the recommendations his office has made. “Although Australia Post successfully serves and delivers to millions of customers every day, we know we do not always get it right and we recognise the number of complaints received last year was not good enough.

Complaints Victorian Ombudsman

    https://www.ombudsman.vic.gov.au/complaints/
    The Victorian Ombudsman pays respect to First Nation custodians of Country throughout Victoria. This respect is extended to their Elders past, present and emerging. …

Making your complaint - ombudsman.wa.gov.au

    http://www.ombudsman.wa.gov.au/Complaints/Your_complaint.htm
    In most cases the Ombudsman can only deal with complaints from the person who is personally affected by a decision or action taken by an agency. However, if for any reason you are unable to act for yourself the Ombudsman may accept a complaint form from: A legal or other adviser; or ; A family member or other personal representative.

Ombudsman’s report into Australia Post complaints - IOI ...

    https://www.theioi.org/ioi-news/current-news/ombudsman-s-report-into-australia-post-complaints
    Apr 04, 2018 · Commonwealth Ombudsman Michael Manthorpe today released a report into Australia Post complaints regarding carding, Safe Drop and compensation.The report reviews the actions taken by Australia Post since the release of three earlier Ombudsman reports concerning these matters.

Canada Post Ombudsman

    https://www.canadapost.ca/ombudsman/
    Our office investigates complaints that haven't been solved by Canada Post to your satisfaction. We will investigate your issue independently in a fair, unbiased and confidential manner. Fill …



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