Australian Customer Complaints Website

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Complaints & problems ACCC

    https://www.accc.gov.au/consumers/complaints-problems
    You can use our complaint letter template to help you draft a letter to the business. Make a consumer complaint There are three steps to follow when making a complaint, but the first step is always to contact the business to explain the problem and how you would like it fixed.

Make a consumer complaint ACCC

    https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
    Make a consumer complaint There are three steps to follow when making a complaint, but the first step is always to contact the business to explain the problem and how you would like it fixed. Step 1 - Contact the seller or service provider

Make a complaint - Australian Financial Complaints ...

    https://www.afca.org.au/make-a-complaint/
    Jan 01, 2008 · The Australian Financial Complaints Authority (AFCA) independently assists consumers and small businesses to make and resolve complaints about financial firms. When you complain to us, we follow a complaint resolution process that provides free and fair outcomes. However, you should be aware that there are certain complaints we can’t consider.

Not Good Enough - Australia's Customer Complaints Website ...

    http://www.notgoodenough.org/
    Submit your YouTube, Google or other vid-site consumer video to [email protected]. Perhaps even add a few words of why you think other NGE members might like to view it also. We’ll then select the best for inclusion in the TV Room. Here are just two we've added recently: Indian pharmaceutical online ED prescription drug.

SA.GOV.AU - Consumer complaints and advice

    https://www.sa.gov.au/topics/rights-and-law/consumer-rights/disputes/consumer-complaints
    Consumer complaints and advice. Consumer and Business Services (CBS) provide consumer advice in a range of situations. Use this form for: general consumer advice; complaints and enquiries about businesses, tradespeople and scammers; concerns about the supply of alcohol to minors. Start now.

CHOICE (Australian Consumers' Association) - Consumers ...

    https://www.consumersinternational.org/members/members/choice-australian-consumers-association/
    CHOICE (Australian Consumers' Association) CHOICE is a not-for-profit organisation which has been researching and campaigning on behalf of consumers since 1959. With over 200,000 subscribers to their information products, CHOICE is the largest consumer organisation in Australia. Their aim is to tackle the issues that really matter to consumers,...

Australia's leading consumer advocacy group - CHOICE

    https://www.choice.com.au/
    Read independent and unbiased reviews, product tests, articles, information and buying guides from the experts at CHOICE. Includes appliances, electronics, technology, food and drink, babies and kids, outdoor, health and body and home improvement.

econsumer.gov: econsumer - Report international scams online!

    https://econsumer.gov/
    econsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.

Australian Competition and Consumer Commission

    https://www.accc.gov.au/
    The ACCC is Australia's competition regulator and national consumer law champion. We promote competition and fair trading and regulate national infrastructure to make markets work for everyone. Australian Competition and Consumer Commission

Make a consumer complaint Your rights, crime and the law ...

    https://www.qld.gov.au/law/your-rights/consumer-rights-complaints-and-scams/make-a-consumer-complaint
    Consumer complaint contacts. Find a list of organisations that can help in your dispute. Get details for general complaints, product safety, scams and industry-specific complaints. Understand the complaint process. Learn about our process for consumer, business or product safety complaints. This can help you decide about the best way to make ...

Home [www.airlinecustomeradvocate.com.au]

    http://www.airlinecustomeradvocate.com.au/General/Default.aspx
    The Airline Customer Advocate (ACA) provides a free and independent service to eligible customers of major Australian airlines by facilitating the resolution of current unresolved complaints …

The 7 Most Common Customer Complaints and How to Respond

    https://returncustomer.com/7-common-customer-complaints-and-how-to-respond/
    Don’t spurn the customer to do business with a competitor, but don’t bend over backward to right a wrong that is really not your fault. Most of the times, the customer just wants to make sure they’re heard. You can (and should) train your frontline, customer-facing staff on how to respond to customer complaints.

Home Consumer Law

    https://consumerlaw.gov.au/
    Nov 01, 2019 · Consumer Affairs Australia and New Zealand is currently consulting on options to improve the consumer product safety system, including the option to introduce a new safety duty (also referred to as a General Safety Provision) into the Australian Consumer Law.

Australian Competition and Consumer Commission

    http://www.accc.gov.au/
    Promotes competition and fair trade in the market place to benefit consumers, business and the community. It also regulates national infrastructure services. Its primary responsibility is to ensure that individuals and businesses comply with the Commonwealth competition, fair trading and consumer …

Small business - Consumer Affairs Victoria

    https://www.consumer.vic.gov.au/resources-and-tools/business-resources/small-business
    The Australian Consumer Law commenced on 1 January 2011. This law made business easier, because your rights and responsibilities as a small business are the same, no matter where you operate in Australia. ... For information to help you handle customer complaints or resolve a dispute with a customer, view our Handling complaints page. Scams ...

20 Shocking Customer Service Facts and Stats (Infographic ...

    https://www.providesupport.com/blog/20-shocking-customer-service-facts-and-statistics/
    Jan 15, 2019 · 20 Customer Service Facts and Statistics. If you would like to share this infographic on your blog or website, just copy the following code and paste it into your webpage source:

Complaintline.com.au - AUSTRALIA'S FIRST ONLINE COMPLAINTS ...

    http://www.complaintline.com.au/
    When you can't get your service provider to address your complaint, here's how to complain and get results About Complaintline Complaintline is an on-line directory for Australian consumers. It links to external dispute resolution (EDR) mechanisms to help with complaints you can't resolve with the service provider on your own.

10 Tips For Dealing With Customer Complaints - forbes.com

    https://www.forbes.com/sites/nicoleleinbachreyhle/2015/01/08/10-tips-for-dealing-with-customer-complaints/
    Jan 08, 2015 · This said, if customer complaints are a normal routine for your business, you need to dwell on them. All businesses, however, should have a plan of attack - no pun intended - …

Consumer protection Western Australian Government

    https://www.wa.gov.au/service/business-support/consumer-protection
    Rights and responsibilities for consumers and traders under the Australian Consumer Law (ACL) that need to be considered when buying, selling, or agreeing to contracts. Department of Mines, Industry Regulation and Safety. Lodge a consumer complaint about goods or services purchases. Complain about a problem with goods or services purchased in ...



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