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https://say.telstra.com.au/customer/general/forms/Email-Complaint
Telstra 24x7 App. Telstra.com. MAKE A COMPLAINT. We will acknowledge your complaint within one business day of receiving it. If we can't resolve your complaint immediately, we'll provide you with a complaint reference number and provide you with regular updates on the status of your complaint. ... Further information on how we handle complaints ...
https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
The TIO is an office of last resort for complaints about telecommunications services. Do you have translating and interpreting services? If you’d prefer to speak to a Telstra Customer Service Representative in a language other than English, please contact our Multicultural Service Centre .Arabic: Complaints Handling Process in Arabic (PDF)
https://www.telstra.com.au/small-business/support/contact-us/make-a-complaint
If we remain unable to resolve your complaint to your satisfaction you can contact the Telecommunications Industry Ombudsman (TIO). The TIO is an office of last resort for complaints about telecommunications services. Telstra asks that if you do have a complaint, you give us the chance to resolve it before going to the TIO.
https://www.my.telstra.com.au/myaccount/home
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https://forums.whirlpool.net.au/archive/1380958
Apr 10, 2013 · Wouldn't it be better if Telstra/Bigpond had fully functional support desks with fully trained staff? It doesn't matter where the help desks are – the Teletech people in Australia used to rattle off the same scripted garbage, and the supervisors and managers were just as inaccessable as now.
https://en.wikipedia.org/wiki/BigPond
Since 2013, the BigPond brand has been discontinued and merged with Telstra. Cable internet. Cable – BigPond is Australia's largest provider of Cable Internet access, which covers parts of Australia's main cities (Melbourne, Brisbane, Perth, Sydney, Adelaide and the Gold Coast).Industry: Telecommunication
https://forums.whirlpool.net.au/archive/681785
Aug 14, 2011 · If you are speaking with Bigpond tech support CSR and want to make a complaint, you may be speaking with a Teletech contractor who definately can't log formal complaints. I believe teletech supervisors do have access to the complaints system though but again this may have changed.
http://go.bigpond.com/help/contact_us/bigpond_technical_support/
BIGPOND TECHNICAL SUPPORT. help. Premium Support. email settings. Email. Technical Support. Manage your usage. Billing & account management. New to BigPond. Security. Moving Home. Service Status. Keyword search: within. Search tips: Have you tried... Set up your email; Change your password in your ADSL modem ...
https://crowdsupport.telstra.com.au/t5/Moving-Connection-Help/How-to-find-someone-to-speak-to-at-Telstra-in-Australia/td-p/153626
How to find someone to speak to at Telstra in Australia ... DO NOT RING 132200 and ask for COMPLAINTS as they are also in an International Call Centre and they have no way of putting you through to an AUstrlaian Call Centre, which is incredibly poor customer service. ... How to find someone to speak to at Telstra in Australia In response to ...
https://crowdsupport.telstra.com.au/t5/Websites-Telstra-24x7-My-Account/Direct-email-address-to-make-a-complaint/td-p/693770
This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant.
https://www.productreview.com.au/listings/telstra-bigpond-broadband
Telstra Broadband (BigPond) (Internet Service Provider): 1.7 out of 5 stars from 2832 genuine reviews on Australia's largest opinion site ProductReview.com.au.1.7/5(2.8K)
https://exchange.telstra.com.au/free-calls/
> Calls to Telstra customer service and complaints lines now free. Telstra News ... So, calls from a Telstra home phone or Telstra mobile, in Australia, to our general enquiry numbers for consumers and small businesses will be free as well as calls to our fault numbers, the BigPond helpdesk and our general service number for pre-paid mobile ...
http://media.telstra.com.au/home.html
Telstra Media, formerly BigPond, has a wide range of media available including Video, Sport - AFL, NRL, SportsFan, Music and Entertainment. ... Solving Australia's biggest farming challenges. With tech and innovation. Tips for keeping your kids safe online. A safer internet for all.
https://complaintsweb.com/bigpond.com/
bigpond.com complaints and reviews. Contact Information., Phone number: +1800220033, +61 2 9242 0570.Submit your complaint or review on bigpond.com.
https://www.facebook.com/Tcomplaints/
See posts, photos and more on Facebook.
https://customernumbers.com.au/bigpond-australia-contact-number
BIGPOND CONTACT PHONE NUMBERS. Bigpond Australia is a company that is a ‘big player’ in the telecommunications and media industry and it was founded about twenty years ago with the headquarters in Sydney, Australia. Bigpond Australia is the largest internet service provider in Australia offering services like News, Email and online television.4/5(1)
https://customernumbers.com.au/telstra-customer-contact-number
Telstra started operations in 1996, and created BigPond to deliver ISP services to all of the major cities across Australia. Where they have really cornered the market is in the area of mobile broadband, as it is estimated that BigPond delivers network coverage that is accessible by 99% of the total population. TELSTRA CONTACT PHONE NUMBERS3.4/5(12)
https://go.bigpond.com/help/contact_us/bigpond_technical_support/content/tech_support_phone_popup/
BigPond Technical Support. Phone number. 133 933. Opening hours. 24 hours a day, 365 days a year. If you're not in Australia and need to speak to a consultant, please call us on +61 2 9242 0570
https://www.news.com.au/technology/this-could-be-australias-angriest-telstra-customer/news-story/398c62dd7b9e760de3ccaa98659aa004
Jun 02, 2017 · This could be Australia’s angriest Telstra customer. IT’S a story of mistaken identity, phantom iPhones, pissed off police, and a ruined honeymoon. ...Author: Nick Whigham
http://media.telstra.com.au/newtelstramedia.html
NewTelstraMedia. Your Telstra Media homepage has changed! You can now find all the latest TV, film and sport content from Telstra TV, Foxtel from Telstra, BigPond Movies, as well as news from the worlds of AFL, NRL, Netball and more.
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