Bigpond Complaints Online

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MAKE A COMPLAINT - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint
    We aim to resolve your complaint within 10 business days. If you require immediate assistance with a complaint, Consumer customers can call us anytime on 132200 and say "Complaint". If you are a Business customer and require immediate assistance with a complaint, you can call us anytime on 132000 and say "Complaint".

Telstra - Lodge a Complaint - Support

    https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
    The manager of your complaint will deal with you directly to discuss your complaint and the resolutions you’ve been offered. If we’re still unable to resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman (TIO). The TIO is an office of last resort for complaints about telecommunications services.Arabic: Complaints Handling Process in Arabic (PDF)

BBB Online Complaint System Get Started

    https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
    The complaint is not in litigation when filed with BBB and has not been resolved by a previous court action, arbitration, or settlement between the parties; The complaint contains no abusive language.

Direct email address to make a complaint. - Telstra ...

    https://crowdsupport.telstra.com.au/t5/Websites-Telstra-24x7-My-Account/Direct-email-address-to-make-a-complaint/td-p/693770
    This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant.

Technical Support - BigPond

    http://go.bigpond.com/help/contact_us/bigpond_technical_support/
    BIGPOND TECHNICAL SUPPORT. help. Premium Support. email settings. Email. Technical Support. Manage your usage. Billing & account management. New to BigPond. Security. Moving Home. Service Status. Keyword search: within. Search tips: Have you tried... Set up your email; Change your password in your ADSL modem ...

Telstra Broadband (BigPond) ProductReview.com.au

    https://www.productreview.com.au/listings/telstra-bigpond-broadband
    Telstra Broadband (BigPond) (Internet Service Provider): 1.7 out of 5 stars from 2832 genuine reviews on Australia's largest opinion site ProductReview.com.au.1.7/5(2.8K)

Lodging a complaint with Telstra - Telstra Crowdsupport ...

    https://crowdsupport.telstra.com.au/t5/Accounts-Plans/Lodging-a-complaint-with-Telstra/ta-p/68188
    What can I do if I have an unresolved problem with my Telstra account? We understand that sometimes things can go wrong, and that this can be a frustrating situation. Whether it's a billing or payment issue, service fault, unsatisfactory email reply or something else - we want to know so we can und...

MAKE A COMPLAINT-Completed - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint?formsAction=success&
    Smart home Imagine a home where technology just works. It's your home, your way...

Telstra - Making a complaint - Support

    https://www.telstra.com.au/small-business/support/contact-us/make-a-complaint
    What we aim to do when you make a complaint When you call Telstra, the consultant that answers your call will aim to resolve your issue with you on the spot. When you submit a complaint online, fax or write to us we aim to acknowledge emails and letters within one business day of receipt.

Login - My Account - Telstra

    https://www.my.telstra.com.au/myaccount/home
    With Telstra 24x7 App for iPad you can: Securely and easily access all your active services linked to your My Account. Keep tabs on your usage if you're on a mobile plan or select BigPond ® broadband plan. Give your service a nickname. Click through to pay your bill online. Locate your nearest store.

Facebook

    https://www.facebook.com/Tcomplaints/
    See posts, photos and more on Facebook.

Telstra complaints in three easy steps.

    https://www.telstracomplaints.com/
    Telstra Complaints How to get Telstra to action your complaint..Before it's to late. Step 1 Record Everything. The first thing you need to do is make sure you keep records of all interaction. Simply keep it on paper or spread sheet. Each call you make the first thing you do is ask for the employee number.

REPORT MISUSE OF SERVICE - Telstra

    https://service.telstra.com.au/customer/general/surveys/Report_misuse_of_service
    If you are using the BigPond branded version of WebMail, open the message and then use the "Report SPAM" button. If you are using, Outlook Express. Open the message, Click on Menu > File > Properties > Details; Outlook. Open the message, Click on View Options > Internet headers panel; telstra.com branded version of WebMail. Open the message,

Bigpond customer service - GetHuman.com

    https://gethuman.com/customer-service/Bigpond
    The fastest way to contact Bigpond, the best Bigpond phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well as tips for specific popular customer service issues and reviews, advice and experien...

Complaints The Telecommunications Industry Ombudsman

    https://www.tio.com.au/making-a-complaint
    Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...

Telstra warns of email scam targeting BigPond customers ...

    https://www.scamwatch.gov.au/news/telstra-warns-of-email-scam-targeting-bigpond-customers
    Telstra has issued a warning following reports of an email scam claiming to be from BigPond. SCAMwatch has received many reports about scam emails claiming to be from well-known and respected organisations that are actually scams, and advises that you should be wary of all emails sent out of the blue—supposedly from companies you know and trust.



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