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https://www.state.nj.us/bpu/assistance/complaints/inquiry.html
New Jersey Board of Public Utilities 44 S. Clinton Avenue Trenton, NJ 08625 (800)624-0241
https://www.state.nj.us/bpu/assistance/complaints/
The Division of Customer Assistance handles verbal, written and e-mail complaints as well as in-person office interviews and other information inquiries. Customers may contact the Division with complaints regarding service delays, lack of service, discontinuance of service, payment arrangements, high bills, deposit requests, and incurred or ...
https://www.nj.gov/bpu/assistance/index.html
The Division of Customer Assistance helps utility customers resolve various types of problems with their utility company. The Division is commited to ensuring the disputes of New Jersey residents are answered in a timely manner and in accordance with all applicable safety laws and regulations.
https://www.nj211.org/filing-complaint-nj-board-public-utilities
Sep 30, 2019 · Filing a Complaint with NJ Board of Public Utilities. ... Cable Complaint: 800.624.0331. Consumer Rights The following utility Customer's Bill of Rights is a synopsis of the most frequently cited sections of the New Jersey Administrative Code Title 14, Chapter 3. The Utility Customer's Bill of Rights is not meant to replace the regulations ...
https://www.nj.gov/bpu/assistance/complaints/slamming.html
Consumers are encouraged to send in any documentation that would be helpful in resolving their complaint. However, Commission staff may request a copy of the page of the consumer's telephone bill that contains the alleged slam. Copies of bills can be sent to Board of Public Utilities 44 S. Clinton Ave, Trenton New Jersey 08625.
http://www.bpu.state.nj.us/
bpu home page. New Jersey Energy Master Plan Public Notice: Save the Date Solar Transition Stakeholder Meeting – March 3
https://www.bpu.state.nj.us/bpu/pdf/boardorders/2017/20171020/10-20-17-2A.pdf
Company and New Jersey Natural Gas Company, are public utilities franchised by the State of New Jersey, Board of Public Utilities, to provide electric and service gas to the public residing in their respective franchise service areas. First Energy Corporation is the parent company of JCP&L and a diversified energy
http://newjersey.news12.com/story/37882996/kiyc-nj-bpu-failed-to-adequately-investigate-jcpl-complaints
Apr 04, 2018 · The NJ BPU failed to adequately investigate complaints by consumers who were pressured by JCP&L into paying utility bills that were apparently not their responsibility, a KIYC investigation finds.Location: Hudson, NJ
http://www.bpu.state.nj.us/bpu/assistance/rights/
You have the right to have any complaint against your utility handled promptly by that utility. You have the right to call the Board of Public Utilities to investigate your utility complaints and inquiries. Your service may not be terminated for non-payment of disputed charges during a BPU investigation.
https://patch.com/new-jersey/longvalley/bp--new-jersey-board-of-public-utilities-response-to-773524d70a
New Jersey Board of Public Utilities response to complaint regarding JCP&L Response from the NJ BPU to my JCP&L service complaint and request for another utlility company to replace them. By ...Author: Cecile Marie
https://www.bpu.state.nj.us/bpu/commercial/
The Board of Public Utilities regulates utility service for commercial and industrial (nonresidential customers) ratepayers. These services include electric, natural gas, telephone, cable, and water service. The law requires the Board to ensure safe, reliable, and proper utility services at reasonable rates for customers in New Jersey.
https://www.bpu.state.nj.us/bpu/pdf/boardorders/2017/20171020/10-20-17-2B.pdf
Company and New Jersey Natural Gas Company, are public utilities franchised by the State of New Jersey, Board of Public Utilities, to provide electric and service gas to the public residing in their respective franchise service areas. First Energy Corporation is the parent company of JCP&L and a diversified energy
https://www.bpu.state.nj.us/bpu/pdf/boardorders/2018/20180522/5-22-18-2N.pdf
STATE OF NEW JERSEY Board of Public Utilities Agenda Date: 5/22/18 Agenda Item: 2N ... On the same day it filed its Answer with the Board, FE and JCP&L ("Plaintiffs") filed a Complaint in the United States District Court for the District of New Jersey ... the New Jersey Board of Public Utilities, in their official capacities, John Graham and ...
https://www.mysuezwater.com/support-center/complaint-resolution
The New Jersey Board of Public Utilities (BPU) monitors SUEZ’s regulated companies. If you are still dissatisfied with our resolution of your concern, you have the right to contact the BPU and file a verbal or written complaint: Board of Public Utilities 44 South Clinton Avenue, 9th Floor Post Office Box 350 Trenton, NJ 08625-0350 Phone: 1 ...
https://www.bpu.com/forbusiness/contactus.aspx
The personal information you provide to us is used solely to process your request. We do not share this information with parties outside of BPU unless necessary to complete your request.
http://www.news12.com/story/37882996/kiyc-nj-bpu-failed-to-adequately-investigate-jcpl-complaints
Apr 04, 2018 · EDISON - The New Jersey Board of Public Utilities failed to adequately investigate complaints by consumers who were pressured by Jersey Central Power and Light into paying utility bills that were apparently not their responsibility, a Kane In Your Corner investigation finds. The agency, which insists it takes every complaint seriously, faces a number of challenges, including a heavy workload ...
https://njcleanenergy.com/main/board-public-utilities/board-public-utilities-0
The New Jersey Board of Public Utilities (NJBPU) is a regulatory authority with a statutory mandate to ensure safe, adequate, and proper utility services at reasonable rates for customers in New Jersey. Accordingly, the NJBPU regulates critical services such as natural gas, electricity, water, and telecommunications and cable television.
https://www.njng.com/my-account-services/customer-service/bill-of-rights.aspx
The New Jersey Board of Public Utilities (BPU) has established the following customer rights regarding utility billing and service: You have the right to utility service if you are a qualified applicant. You shall not be asked to pay unreasonably high deposits as a condition of service, or to make unreasonable payments on past-due bills.
https://www.njspotlight.com/2016/02/16-02-25-bpu-to-hear-complaints-against-verizon-and-its-south-jersey-service/
New Jersey Board of Public Utilities President Richard Mroz announced Wednesday that the agency will look into complaints raised by 16 towns and Cumberland County regarding the quality of Verizon ...
https://www.njcleanenergy.com/renewable-energy/programs/net-metering-and-interconnection
Net Metering and Interconnection of Class I Renewable Energy Facilities in New Jersey. Consistent with the Solar Act of 2012, a proposal to adopt amendments to the net metering rules for public sector projects serving multiple properties was published in the New Jersey Register on April 15, 2013.
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