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https://www.bt.com/help/home/complaints.html
No one likes bills, especially if they might be wrong. If you don't understand or agree with a charge on your bill, our billing help tool is the best place to start. If you don't recognise a charge for BT Sport you can check what package and price you are on by logging in to My BT. Go to the billing help tool. Manage my BT Sport options
https://www.bt.com/help/account-and-billing
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https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · I t can be hard to get your complaint heard, and even harder to get it resolved. Below, we explain everything you need to know to effectively complain to BT, including the relevant addresses ...
https://community.bt.com/t5/Bills-Packages/Lack-of-transparency-about-a-billing-complaint/m-p/1993197
I was notified about my phone bill on 3 Dec. The following week I used the on-line Chat system to raise a complaint (which had a number of aspects to it) about that bill, asking to be emailed the outcome. On 12 Dec I received an email giving me a reference number. On 23 Dec BT emailed me saying I ...
https://forums.moneysavingexpert.com/discussion/3513645/bt-complaints-escalation
Oct 23, 2011 · I am owed over £300 due to incorrect billing and after speaking to 7 differnet people at an average of 30-40 mins each over the last month I am no nearer getting things resolved. ... BT rep, this is a complaint you need to deal with. Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the ...
https://home.bt.com/login/loginform?TARGET=%24SM%24
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https://community.bt.com/t5/Bills-Packages/Re-Complaint-re-Billing-and-Customer-Services/td-p/1914082
Re: Complaint re Billing and Customer Services. Welcome to this user forum. I have asked a moderator to provide assistance, they will post an invite on this thread.
https://home.bt.com/pages/static/i/pansegment/contact_us/contactus.html
Click here to find out the best ways in which you can contact BT. Contact BT. Personal. Get help for all your BT products and services you use at home and on the go. ... BT Group contact details ;
https://business.bt.com/help/contact-us-corporate/
Self-service with 'My account' My account Billing & payments Pay bill Report or track a fault Track an order Service status Download the BT Business App Useful links Email Manage your services BT Sport for business Find a local sales person Business forum BT for the home Performance results
http://www.btcomplaint.com/bt-billing-complaint-unfair-charges/
BT Billing Complaint – Unfair Charges. We often receive BT complaints about incorrect billing and unfair charges and this is the latest complaint from an unhappy customer which we wish to share with you here on btcomplaint.com. Dear Sir, I am writing to complain …
https://secure.business.bt.com/eserve/cust/loggedout/paymentCompleteLoggedOff.html
BT - Small and medium business. Sign in or register. Sign in to manage your account online. Not yet registered with us?
https://www.resolver.co.uk/companies/bt-complaints
BT Business Billing. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of BT complaints. If your complaint is not resolved by BT, you can then package it up and send it to the Ombudsman Services: Communications.
https://secure.business.bt.com/Account/Dashboard
Self-service with 'My account' My account Billing & payments Report or track a fault Track an order Service status Download the BT Business app Useful links Email Manage your services BT Sport for business Find a local sales person Business forum BT for the home Performance results
http://www.btcomplaint.com/billing/
Submitted by Kelly in November 2016 My 2 week old bt remote suddenly stopped working due to no fault of mine. Because my account was in arreas but still active may I add they would not replace it. For 3...
https://business.bt.com/billing-analyst/
My account Billing & payments Pay bill Report or track a fault Track an order Service status Download the BT Business App Useful links Email Manage your services BT Sport for business Find a local sales person Business forum BT for the home Performance results
https://business.forums.bt.com/t5/Other-products-or-general-chat/Complaint/td-p/82564
They should really be taking the reigns with this and managing the situartion until it is sorted to your satisfaction. They may have to contact other departments to resolve certain aspects of the complaint, for example our billing team would need to sort the issue with the charges, but the complaint handler should still be your main port of call.
https://www.globalservices.bt.com/en/forms/billing-enquiries
BT always wants to hear about anything that we could do to improve your satisfaction with the services we provide to your organisation. So, please let us know if any aspect of our service has not met your expectations by using the form below.
https://uk.trustpilot.com/review/bt.com
Deciding to leave BT , Broadband problems, slow speed etc, engineers who have been here even state how bad the company has become. I wanted and paid for extra fast broadband, received a dial up speed..constant calls for help, and having to repeat my self over and over..really fed up now. Goodbye BT you are a waste of time.
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint/billing
Tell Ofcom. If you have had billing problems, please let us know by filling out our short monitoring form. Although Ofcom does not investigate individual complaints, your help in highlighting problems plays a vital part in our work and we may investigate a company if monitoring data reveals a particular problem.
https://www.btwholesale.com/contact-us.html
If you want to raise a billing enquiry you can use our online eQuery tool, which you can access through our eBilling service. It's simple to use and means you can keep track of all your queries in one place. To apply for access to eBilling, go to My BT Wholesale. Billing FAQs
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