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https://www.bt.com/help/home/complaints.html
Tell us which BT service you want to complain about so we can give you the right help as quickly as possible. ... You can read more about how we handle complaints in our Customer Complaints Code of Practice. ... To see which BT Broadband services are available at your property use the BT.com availability checker. Sometimes, even though a street ...
https://www.bt.com/help/home/contactus/
Get support for BT Broadband, Mobile, Landline, and TV with our knowledge base, or contact us directly via our live web chat or customer service line.
https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · BT: how to make customer services listen to your complaint ... BT's customer service team ... It will investigate customer complaints and its decision is binding, so BT would have to pay up if …
https://my.bt.com/s/apps/appscomplaints/index.html
Cookies on BT.com. We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it and provide services like live chat support, and targeting cookies to show you content think you would be interested in. We won't set …
https://www.broadbandgenie.co.uk/providers/bt/broadband/BT-Broadband-customer-service-complaints
Do you need to contact BT customer services? Having problems with BT Broadband and need help? Or are you unhappy with your broadband and want to make a complaint? This guide to BT customer services and complaints will tell you BT customer service …
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint
If you need advice or if you’d like to let us know about your experiences with a telecoms provider, this section of the website will be helpful.
https://www.techradar.com/uk/broadband/bt-customer-services-number-complaints-broadband
Mar 19, 2019 · BT customer services, number and complaints - how to sort out your broadband ... customers that will have some cause for complaints and require ... of some kind of repair to your broadband service ...
https://home.bt.com/pages/static/i/pansegment/contact_us/contactus.html
Contact BT. Personal. Get help for all your BT products and services you use at home and on the go. ... We specialise in phone, broadband, mobile and TV services as well as global IT networks. We ...
https://uk.trustpilot.com/review/bt.com
Deciding to leave BT. Deciding to leave BT , Broadband problems, slow speed etc, engineers who have been here even state how bad the company has become. I wanted and paid for extra fast broadband, received a dial up speed..constant calls for help, and having to repeat my self over and over..really fed up now. Goodbye BT you are a waste of time.
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint/service-problems
Faults and service problems; ... Ofcom works to ensure everyone gets the very best from their communications. Our role is to look at how problems affect UK consumers as a whole. We cannot handle individual complaints. ... This guide explains what information you should be given when you buy your broadband service. Costs, billing and switching ...
https://community.bt.com/t5/Archive-Staging/How-do-I-complain-about-my-broadband-service/td-p/492049
Hi there . I'm not sure if this is the right area to be posting; but I hope that someone will be able to help me, as the BT automated system gives you no option to complain, and when you ask to be put through to the complaints department, you get put through the Customer Options team who then transfer you to the technical advice line based in India.
https://business.bt.com/compensation-scheme/
All BT business broadband products (excluding BTnet) 4G Assure fails to activate. If your 4G Assure service fails to activate within 30 minutes of you reporting a fixed line fault to us, leaving you without a broadband connection, you may be eligible to receive £25 compensation.
https://www.theguardian.com/business/2017/jun/28/bt-complaints-broadband-pay-tv-plusnet-ee-sky
Jun 28, 2017 · BT was the most complained-about broadband provider in the first three months of the year as customers took the company to task over faults …
https://www.theguardian.com/money/2019/apr/30/mobile-broadband-uk-best-worst-providers-complaints
Apr 30, 2019 · TalkTalk and Tesco Mobile have been named as the UK’s worst broadband and mobile providers respectively in Ofcom’s latest customer service …
http://www.btcomplaint.com/contact-numbers-and-addresses-for-complaining-to-bt-customer-service/
One of the most frequently asked questions on this BT complaint forum is customers asking for a BT complaint contact number or address other than the contacts that BT provide using 150 or 151 numbers. We’ve read past BT complaints and researched other forums and come up with a list of BT customer service numbers, BT contact numbers and BT complaints addresses.
https://www.resolver.co.uk/companies/bt-complaints/contact-details
Resolver is a totally free service that you can use to complain effectively. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact BT.
https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/index.htm
BT Customer Complaints Code. We know we don’t always get it right. Our Customer Complaints Code explains what you can do if you’re not happy. It tells you: how you can complain ; what we’ll do and when ; what you can do if you aren't happy with our response, including details of the ADR scheme (Alternative Dispute Resolution) which BT is ...
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