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https://www.bt.com/help/home/complaints.html
Availability of BT Broadband and BT Infinity in my area. To see which BT Broadband services are available at your property use the BT.com availability checker. Sometimes, even though a street cabinet may have been enabled with fibre broadband it doesn't always mean you'll be able to get BT …
https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/index.htm
what you can do if you aren't happy with our response, including details of the ADR scheme (Alternative Dispute Resolution) which BT is a member of. Download the Complaints Code The code is also available for free as a hard copy.
https://my.bt.com/s/apps/appscomplaints/index.html
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https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · BT's customer service team is on 0800 800 150 (or 0330 123 4150 if calling from a mobile). You can also complain via online chat or e-form here – …
https://business.forums.bt.com/t5/Archive/complaints-procedures/td-p/806
i am having a series of problems with my BT Local Business service, and would like to know how to make an official complaint. I have been told by BT London South East that my complaint has to be emailed to their head guy, but a large amount of the problem is actually to do with him.
https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/Complaints_code_of_practice.pdf
The ombudsman can’t deal with complaints about commercial policy (like our prices or broadband availability). And they can’t help businesses with more than ten employees.
https://community.bt.com/t5/Archive-Staging/Formal-Complaints-Ombudsman-Services/td-p/1192480
BT formal complaints process: www.btplc.com/Thegroup/RegulatoryandPublicaffairs/Codeofpractice/CustomerComplaintsCode/index.htm - Customer must request a "deadlock letter" from the supplier. Deadlock cannot be requested until at least 8 weeks have elapsed from the formal complaint being raised.
https://www.bt.com/help/home/contactus/
Get support for BT Broadband, Mobile, Landline, and TV with our knowledge base, or contact us directly via our live web chat or customer service line. Contact us. Need some help with a BT service or product? ... Broadband Mobile Landline Sport TV Account & Billing Security Email Moving Home Complaints ...
https://forums.moneysavingexpert.com/discussion/3513645/bt-complaints-escalation
Oct 23, 2011 · The punchline, of course, is that you can only get the details of these people by asking BT - and I asked them 3 or 4 times to provide the details and they just refused. And I don't think Watchdog would be interested - they must get hundreds of complaints about BT each day and it's been that way for years - it's hardly breaking news for them.
https://www.resolver.co.uk/companies/bt-complaints/contact-details
Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. By providing you with all the tools and contact details needed to raise and manage your complaint, we …
https://www.resolver.co.uk/companies/bt-complaints
BT Something else. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of BT complaints. If your complaint is not resolved by BT, you can then package it up and send it to the Ombudsman Services: Communications.
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint
If you need advice or if you’d like to let us know about your experiences with a telecoms provider, this section of the website will be helpful.
https://forums.moneysavingexpert.com/showthread.php?t=3513645
Sep 27, 2011 · I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. ... complaints about the product and service by BT representatives but have had no success as they don't appear to have a complaints procedure in place. I don't know what to do as I ...
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint/nuisance-calls-and-messages
If the phone rang but there was no one on the other end of the line, you should complain to Ofcom. Information about silent calls is important to us. Although we can’t investigate individual cases, your complaints can lead to investigations and to us taking action. Read our guidance on abandoned and silent calls.
https://home.bt.com/pages/static/i/pansegment/contact_us/contactus.html
At BT, we use the power of communications to make a better world. It's what we've always done and we're one of the best at it in the world. We bring technology to life for people in the UK and in ...
https://www.telegraph.co.uk/bills-and-utilities/phone/vodafone-make-customer-services-listen-complaint/
Jan 20, 2020 · For those with a grievance against Vodafone, we've listed everything you need to know below to get your complaint heard and resolved. How to …
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