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https://www.bt.com/help/home/complaints.html
You can read more about how we handle complaints in our Customer Complaints Code of Practice. ... If you're a new customer this will be on the day we activate your broadband. You can specify an alternative delivery address and special delivery instructions when you place your broadband order.
https://www.bt.com/help/home/contactus/
Get support for BT Broadband, Mobile, Landline, and TV with our knowledge base, or contact us directly via our live web chat or customer service line.
https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · This is a free, impartial service for communications consumers. It will investigate customer complaints and its decision is binding, so BT would have to pay up if it found in your favour.
https://home.bt.com/pages/static/i/pansegment/contact_us/contactus.html
About BT. At BT, we use the power of communications to make a better world. It's what we've always done and we're one of the best at it in the world.
https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/index.htm
Our Customer Complaints Code explains what you can do if you’re not happy. It tells you: how you can complain ; what we’ll do and when ; what you can do if you aren't happy with our response, including details of the ADR scheme (Alternative Dispute Resolution) which BT is a member of. Download the Complaints Code
https://signin1.bt.com/login/emailloginform
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https://uk.trustpilot.com/review/bt.com
I would give them zero for their online customer services department but i believe thats prob a training issue. However when things go wrong and you contact CEO level, well its the james bond of customer services. Had serious email issues went on for almost 2 weeks b4 higher level help stepped in and BOOOOOM 2 calls and its sorted.
https://home.bt.com/login/loginform
Go to our email log in page > to log in to your BT Yahoo! Mail inbox. Mail inbox. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer).
https://www.resolver.co.uk/companies/bt-complaints/contact-details
Contact BT customer service Resolver can help you send your complaints to BT, It’s quick, simple and totally free Contact BT now. A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. Why MSE rates us. Resolver is not affiliated …
http://www.complaintsnumbers.co.uk/numbers/bt
Mar 22, 2014 · BT. As part of its customer contact facilities, BT has a customer complaints line on 0843 254 8920 should you wish to discuss problems with your service. Full contact facilities covering all aspects of your service from the company are available by …4.5/5
https://community.bt.com/t5/Archive-Staging/how-to-make-a-formal-complaint/td-p/193699
The complaints procedure doesn't work. I've raised telephone complaints four times, sent three letters and numerous emails. I've also used Twitter to get attention which led to the social media officer requesitng electronic versions of my letters. She said she's sent them to the correct team but I hold no hope. BT are the worst at customer service.
https://uk.trustpilot.com/review/www.btinternet.com
The worst of the worst, beware of the fault charging scam!. Internet had been slow for a few months, checked online and it appeared that the speed had decreased significantly, after going through BT's website (which is a nightmare to traverse) ended up in live chat, after a few minutes of checking, I was informed that there was a fault on the line and that I must agree to possibly paying £130 ...
https://community.bt.com/t5/BT-com-Community-feedback/Who-in-BT-do-I-report-this-scam-email-to/td-p/9792
@Treacle wrote:. If you don't mind me saying, you've made a comment that was a little harsh. Hi Andy and thanks for the reply - but no, not harsh just an observation - I know about the headers and about hovering to find the hijacked site etc, but I just think there needs to be somewhere within BT to send these emails, because it is (some) BT customers who would fall prey to this type of email.
http://www.btcomplaint.com/
BT received the highest number of complaints among the UK’s pay TV operators in the second quarter of this year, according to Ofcom stats. The UK broadcast regulator said that the main driver of BT’s complaints related to faults, service and provision…
https://www.trustpilot.com/review/www.btinternet.com?page=7
Disgusting lack of service. We have been a customer of BT for over 30 years and as our broadband was slow we rang BT and they suggested we upgrade our Broadband to Infinity 1, we were only getting 11 Mbs and they said with Infinity we would get 25 - 38 so we upgraded at an extra cost When the speed didn't improve over the first week we rang and were told that there was a fault in the area but ...
http://www.btcomplaint.com/contact-numbers-and-addresses-for-complaining-to-bt-customer-service/
One of the most frequently asked questions on this BT complaint forum is customers asking for a BT complaint contact number or address other than the contacts that BT provide using 150 or 151 numbers. We’ve read past BT complaints and researched other forums and come up with a list of BT customer service numbers, BT contact numbers and BT complaints addresses.
https://www.trustpilot.com/review/www.btinternet.com?page=6
No Internet / Phone / TV Service and Poor Customer Service - Stay Away. No genuine handling of complaints procedure No customer service No internet / phone / TV service I have had the service since late May’16, and everything worked fine for the first 2 weeks. From 16th June to date (7th July at time of writing), I have had no service.
https://www.resolver.co.uk/companies/bt-complaints
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of BT complaints. If your complaint is not resolved by BT, you can then package it up and send it to the Ombudsman Services: Communications.
https://business.forums.bt.com/t5/Archive/Customers-complaining-emails-to-btinternet-blocked/m-p/76000/highlight/true
that is the contact us link for BTInternet.com Mail team, you may need to get a customer who hasn't recivied the mail to report the fault, as (if i'm seeing right your not a btinternet.com customer so you may struggle to get them to pick up) thanks Plumly
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