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https://www.fairtrading.nsw.gov.au/about-fair-trading/our-services/resolving-issues/building-complaints
Some types of building complaints will be referred by Fair Trading to the Tribunal without our intervention. These include any complaints relating to: appeals against a decision of an insurer under a contract of insurance required to be entered into under the Home Building Act 1989; debt recovery by a contractor
https://www.service.nsw.gov.au/transaction/lodge-home-building-complaint-nsw-fair-trading
If you're involved in a home building dispute as a home owner or licensed contractor, and you've been unable to resolve the issue privately, you can seek advice from, or lodge a complaint with, NSW Fair Trading. They'll act as an informal negotiator, at no charge.If the complaint relates to defective or incomplete building work, it may be referred to a Building Inspector.Certain complaints may ...
https://www.ombo.nsw.gov.au/complaints
Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.
http://www.cas.fairtrading.nsw.gov.au/icmspublicweb/forms/HomeBuildingForm.html
Please note that NSW Fair Trading is unable to intervene in matters where an order has been made in a Tribunal or a Court. ... Copies of contracts and agreements, certificate of home warranty insurance, or insurance under Home Building Compensation Fund, if applicable. Correspondence, photos, reports, and other supporting evidence etc, should ...
https://www.fairtrading.nsw.gov.au/help-centre/online-tools/make-a-complaint
For complaints against NSW State Government Departments, please contact the NSW Ombudsman. For information about your consumer rights in relation to products and services that have been purchased from a NSW Government agency where the matter falls under the Australian Consumer Law (ACL), please visit our website: Repairs, refunds, and replacements
https://www.ncat.nsw.gov.au/Pages/cc/Divisions/Home_building/home_building.aspx
Before you make an application. All home building disputes must be referred in the first instance to NSW Fair Trading before an application can be accepted by NCAT. You can lodge your home building complaint online or call Fair Trading on 13 32 20. Attach a copy of the letter from Fair Trading and any rectification orders issued with your application form.
http://www.complaintline.com.au/builder.html
Complaints . NSW (for Southern NSW see also ACT) Department of Fair Trading. Resolving building disputes. Other useful information: Home building law . Master Builders Association. Master Builders Association Code of Ethics . NT . Office of Consumer Affairs. Residential Building Disputes . NT Building Practitioners Board . QLD . Queensland ...
https://www.customerservice.nsw.gov.au/about-us/building-commissioner
Draft building legislation targets concerns about apartment buildings. David Chandler OAM, NSW Building Commissioner, invites the community to have their say on proposed laws to encourage building professionals to meet or exceed accepted design and building standards to reduce the risk of defects.
https://www.houspect.com.au/nsw/resolving-building-disputes/
Resolving NSW Building Disputes Home building projects in New South Wales are experiencing a boom and forecasts are for it to continue over the next five years, according to the NSW government . This upsurge in construction is good news for tradesmen; however, it could spell trouble for homeowners.
https://aussiebuilder.com/builder-complaints/
Building complaints by category. According to the NSW Department of Fair Trading, during 2011-12 builder complaints came in six main areas. The largest area of complaint was about the quality of workmanship, taking up 61% of all home building complaints.
https://www.lawaccess.nsw.gov.au/Pages/representing/Noise/Making_a_noise_complaint/Noise_complaints_in_strata.aspx
You or the owners corporation can also make use of a specialised mediation service for strata residents. For more information on mediation see the Fair Trading NSW website or telephone Fair Trading NSW 13 32 20. Mediation is a process where a neutral person called a mediator helps people talk through a problem to try and find a solution.
https://www.fire.nsw.gov.au/page.php?id=9060
Building fire safety concerns. For all concerns regarding building fire safety compliance, please contact: Fire and Rescue NSW Building Compliance (02) 9742 7434 Monday to Friday, 7am to 5pm. For building fire safety complaints, please visit our "Lodge a fire safety concern" page.
https://www.service.nsw.gov.au/transaction/apply-home-building-complaint-hearing-ncat
If you're a home owner, trader or insurer, and involved in a home building dispute up to the value of $500,000, you can apply to have the matter heard by the NSW Civil and Administrative Tribunal (NCAT). Before NCAT can accept your application, you must first lodge the complaint with NSW Fair Trading. You can apply to NCAT online, and once your application has been received, the matter will be ...
https://www.sira.nsw.gov.au/disputes-and-complaints/home-building-compensation-disputes
Home building compensation disputes For builders If you are not satisfied with a decision about your eligibility for home building compensation (HBC) cover, you can ask your broker to arrange a review or ask us (the State Insurance Regulatory Authority) to conduct a regulator compliance review about the way your application was handled.
https://www.sira.nsw.gov.au/disputes-and-complaints/complaints-about-insurers
How we handle complaints about insurers. Some complaints can be resolved quickly. However, for those needing more time, we will acknowledge receipt of your complaint and provide contact details of the person handling your complaint within two (2) working days.
https://www.ncat.nsw.gov.au/Pages/cc/Divisions/Home_building/Case_studies.page.aspx
The couple took their complaint to their local Fair Trading Centre, and with the aid of an inspector from NSW Fair Trading's Home Building Service, they attempted to resolve the dispute but without success. They were then advised to lodge a claim with the Tribunal seeking an order that the contractor repair the bench top. ... NSW Fair Trading ...
https://www.woollahra.nsw.gov.au/building_and_development/building/resolving_complaints_about_building_works
Complaints about building works or a development site. Generally, complaints in relation to building works or a building site should be referred to the principal certifier (PC) in the first instance because the PC is the responsible person. For more information, see Principal certifiers and Council.
https://www.vba.vic.gov.au/consumers/complaints
As regulator of the building and plumbing industries, the VBA can deal with complaints relating to breaches and offences of legislation such as the Building Act 1993 (the Act), the Building Regulations 2018 (Building Regulations) and the Plumbing Regulations 2018 …
http://bpb.nsw.gov.au/concerns-development/how-complain-about-certifier
Information for building certifiers on their accreditation, data reporting and practice advice. Skip to the main content ... Every day in NSW, people are admitted to hospital with injuries caused by items purchased for use in and around the home. ... Complaints about certifiers; Becoming a certifier. How to apply to become a building certifier.
https://researchdata.ands.org.au/home-building-complaints/971656
Brief description Statistics relating to home building complaints by cause, defect and industry type.\r\nThey have been graphed to represent:\r\n\r\nthe cause of the defect at the centre of the complaint\r\n\r\nthe type of defect at the centre of the complaint\r\n\r\nthe industry type, graphed via the class of licensed contractor responsible for the work at the centre of the complaint.
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