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https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security
Purchase Protection covers all eligible purchases where PayPal is used, as well as payments made through our website. To take advantage of Purchase Protection, we require, among other things, that PayPal accounts be kept in good standing and ask that a dispute be filed within 180 days of your purchase or payment.
https://www.paypal.com/us/brc/article/understanding-disputes
Apr 10, 2018 · If your buyer files a claim against you, PayPal may ask you to provide some of the following information: A third-party shipping receipt, a tracking number, or a signature confirmation to prove that an item was delivered. Proof that you delivered a replacement or issued a refund if the buyer received their order but there was a problem with it.
https://www.paypal.com/us/brc/article/customer-disputes-claims-chargebacks-bank-reversals
Apr 10, 2018 · Chargebacks: When buyers file a complaint with their credit/debit card issuer. Rather than filing a complaint with PayPal, a buyer could contact their credit card or debit card provider. In this case, they may file a chargeback.
https://www.paypal-community.com/t5/Disputes-and-claims-Archive/Buyer-Complaint-Protection-Consequences/td-p/77011
Jul 29, 2010 · The Buyer Complaint Policy is PayPal’s process to help you resolve a problem directly with the Seller through the PayPal Resolution Center for purchases that are not eligible for PayPal Buyer Protection. The PayPal Buyer Complaint Policy is similar to PayPal Buyer Protection in that it enables buyers to file Disputes for Items Not Received (INR), or for items that are Significantly Not as …
https://www.fivecentnickel.com/filing-a-paypal-buyers-complaint/
Jan 06, 2006 · The good thing from my perspective is that the seller has already left positive feedback for me, so he can’t retaliate for my PayPal claim by leaving a negative. And I haven’t left feedback for him, so he still has a possible negative hanging over his head. Update: PayPal Buyer’s Complaint Resolved
http://www.paypalcomplaints.org/buyer-complaint/
Oct 22, 2012 · buyer complaint I began using PayPal for purchases because I did not have to type in my address or give my credit card number for purchases made online. Then, close to a year ago, I was notified that I was reaching my ‘limit’ and would have to ‘verify’ my identity by entering my bank …
https://www.paypal.com/au/smarthelp/article/How-can-I-cancel-a-Buyer-Complaint-FAQ1396
How can-I-cancel-a-Buyer-Complaint - PayPal
https://www.consumeraffairs.com/online/paypal_02.html
PayPal was founded in 1998, and eBay acquired it in 2002. The company now has nearly 200 million active customers, and in 2015 the company hosted approximately 4.9 billion transactions. Customers in more than 200 countries can use the company’s services and hold money in their accounts in 25 different currencies.2.4/5(2.1K)
https://www.paypal-community.com/t5/About-Products-Archive/Seller-Complaint/td-p/776623
The buyer's return shipping costs would not be covered under PayPal Buyer Protection. We actually require buyers to pay their own return shipping when it comes to buyer complaints. I recommend keeping all the shipping information handy in case a complaint is filed.
https://www.salehoo.com/blog/the-ebay-sellers-guide-to-paypal-claims-disputes-and-chargebacks
Sellers using PayPal to facilitate eBay transactions will field the majority of buyer issues with the payment facilitator (PayPal) and not the marketplace itself. To address seller’s inherent eCommerce fears (i.e. security and fraud ), PayPal created it’s free Seller Protection program to cover two particular types of buyer complaints: Unauthorized Transactions and Item Not Received.Author: Richelle Monfort
http://www.paypalcomplaints.org/paypal-seller-protection/
PayPal refunds buyer before merchandise is returned. I had a dispute with an individual in Italy after a package that was well packed was damaged. The person put a complaint into PayPal and they froze the money for the item in my account. The case went from …
https://www.paypalobjects.com/webstatic/en_DE/ua/pdf/sellerprotection.pdf
PayPal will restrict the access of the Payment Recipient to the payment amount whenever a Buyer issues a credit card Chargeback or a bank account reversal, or files a Claim under the terms of PayPal Buyer Protection or a PayPal Standard Buyer Complaint claim, or when payments not authorized by the owner of the PayPal Account have been made.
https://www.theguardian.com/money/2017/may/21/ebay-accused-failing-sellers-buyers-manipulate-system-protection
May 21, 2017 · The seller has no recourse under PayPal’s seller protection scheme since this is invalidated when a buyer claims directly through eBay. And although eBay’s own …Author: Anna Tims
https://www.theguardian.com/money/2017/may/28/paypal-ebay-buyer-complaint
May 28, 2017 · “PayPal’s aim is always to strike a balance between the interests of the buyer and the seller. This means that both buyers and sellers can have …Author: Miles Brignall
https://community.ebay.com/t5/Archive-The-Front-Porch/SCAMS-committed-by-eBay-buyers/td-p/2662626
PayPal allows buyers to fund their purchases with a credit card. This is very convenient for buyers, but opens the door to fraud for sellers. If the credit card being used is stolen or the buyer initiates a chargeback, the credit card company will take the money back from PayPal.
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