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https://www.cbsa-asfc.gc.ca/contact/com-eng.html
Oct 10, 2019 · The Canada Border Services Agency would like to hear about your experience with us. Your feedback helps us to understand our clients and improve the delivery of our programs and services. Please send us your compliments, comments or complaints, in the official language (English or French) of your choice, through the feedback form below.
https://www.cbsa-asfc.gc.ca/contact/menu-eng.html
Oct 22, 2018 · If you have received a call from 1-800-461-9999 or any other 1-800 number, it isn't the CBSA calling. CBSA employees do not contact the public by phone.This is a scam. Never give your social insurance number over the phone. Learn more about how scammers pose as CBSA employees.. To report scams, please contact the Canadian Anti-Fraud Centre.
https://www.theglobeandmail.com/canada/article-cbsa-faced-more-than-100-founded-complaints-of-misconduct-by-border/
Sep 04, 2018 · The Canada Border Services Agency faced more than 100 founded complaints from travellers last year, including allegations of racism and rudeness – and …
https://www.theglobeandmail.com/news/national/federal-report-recommends-new-body-to-review-canada-border-services-agency/article37469223/
Jan 01, 2018 · Federal report recommends new body to review Canada Border Services Agency. ... the border agency should publish service standards or codes of …
https://www.glassdoor.com/Reviews/Canada-Border-Services-Agency-Reviews-E107408.htm
Glassdoor has 103 Canada Border Services Agency reviews submitted anonymously by Canada Border Services Agency employees. Read employee reviews and ratings on Glassdoor to decide if Canada Border Services Agency is right for you.4/5(69)
https://en.wikipedia.org/wiki/Border_Services_Officer
A Border Services Officer (BSO) is a federal law enforcement officer employed by the Canada Border Services Agency. While Border Services Officer is the overarching term for the CBSA's front-line personnel, it is actually not a title derived from legislation.Motto: Protectio Servitium Integritas, (Latin for …
https://globalnews.ca/news/4425464/canadian-border-guard-complaints-report/
Sep 04, 2018 · The Canada Border Services Agency faced more than 100 founded complaints from travellers last year, including allegations of racism and rudeness – and …
https://www.canada-usblog.com/2016/09/22/how-to-file-a-complaint-against-the-canada-border-services-agency/
Sep 22, 2016 · In writing this blog post, we are not advocating filing baseless, frivolous, vexatious and retaliatory complaints against Canada Border Services Agency (“CBSA”) officers. However, we have learned from the experience of our clients that some legitimate complaints arise from time-to-time.
https://www.thestar.com/news/canada/2018/09/04/canada-border-services-face-more-than-100-founded-complaints-from-travellers.html
Sep 04, 2018 · The Canada Border Services Agency faced more than 100 founded complaints from travellers last year, including allegations of racism and rudeness — and one instance of …
https://www.glassdoor.ca/Reviews/Canada-Border-Services-Agency-Reviews-E107408.htm
Feb 10, 2020 · Glassdoor has 103 Canada Border Services Agency reviews submitted anonymously by Canada Border Services Agency employees. Read employee reviews and ratings on Glassdoor to decide if Canada Border Services Agency is right for you.1/5
https://o.canada.com/news/cbsa-airport-agents-harassment-humiliation
Jul 08, 2013 · Dozens of travellers arriving home at Ottawa International Airport have filed complaints about rude treatment and harassment by Canada Border Services Agency officers, including one who allegedly asked a young woman if she was menstruating.
https://www.canada.ca/en/public-safety-canada/news/2020/01/bill-c-3--independent-review-of-the-canada-border-services-agency.html
Jan 27, 2020 · Bill C-3 – Independent review of the Canada Border Services Agency. From: Public Safety Canada Backgrounder. The Canada Border Services Agency (CBSA) ensures Canada's security and prosperity by facilitating and overseeing international travel and trade across Canada's border.Author: Public Safety Canada
https://www.canada.ca/en/public-safety-canada/news/2019/05/legislation-introduced-for-independent-review-of-the-canada-border-services-agency.html
May 07, 2019 · Legislation introduced for independent review of the Canada Border Services Agency. From: Public Safety Canada News release. The Government of Canada is committed to providing border services that are world class and worthy of the trust of Canadians.Author: Public Safety Canada
https://www.cbc.ca/news/canada/cbsa-files-abuse-atip-1.4999473
The Canada Border Services Agency investigated 1,200 allegations against its own staff over a two and a half year period starting in January 2016, including accusations of criminal association ...Author: Diana Swain
https://www.cbp.gov/travel/customer-service/handle-complaints
U.S. Customs and Border Protection currently has in place four primary programs to address and respond to customer complaints and compliments. They are the Passenger Service Representatives, Comment Cards, CBP INFO Center, and a program where port directors and supervisors personally respond to telephone and verbal complaints.
http://redbookonline.bc211.ca/service/53935320_53935320/cbsa_compliments_comments_and_complaints
Accepts compliments, comments, and complaints for the Canada Border Services Agency. To fully address complaints, the agency requires the complainant's name, address, and telephone number; a description of what happened including the date, time, and port of entry; and, where possible, the name and/or badge number of the CBSA officer involved.
https://www.yelp.com/biz/canadian-border-service-agency-rockport
3 reviews of Canadian Border Service Agency "There were no lines at all. It went faster than going through a toll booth. The officers were very polite, and asked us a few questions and everything went smoothly and we were on our way in no time…4/5(3)
https://www.yelp.com/biz/nexus-and-canada-border-services-agency-mississauga
27 reviews of NEXUS and Canada Border Services Agency "So this one time when I entered Canada - years ago, not today - I answered the question "Why are you entering Canada?" with "Meetings" because that's what they always told you to tell the…4/5(27)
https://www.miragenews.com/bill-c-3-independent-review-of-canada-border-services-agency/
Jan 28, 2020 · The Government recognizes that robust accountability mechanisms can help ensure that the public trusts Canada’s public safety institutions. Bill C-3 proposes to add an independent review and complaints function overseeing the CBSA to the Civilian Review and Complaints Commission (CRCC), which currently provides that function for the Royal Canadian Mounted Police (RCMP).
https://www.thestar.com/news/canada/2014/11/02/does_canada_border_services_agency_need_oversight.html
Nov 02, 2014 · The Canada Border Services Agency is once more under fire for the way it handles arrests, detentions and deportations of refugee claimants and migrants.
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