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http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints
Concerns / Complaints. ... You can also email the team at [email protected] or fill in a complaint form below. ... Cardiff and Vale University Health Board Headquarters Woodland House Maes y Coed Road Cardiff CF14 4HH . You may submit a complaint on behalf of someone else. However, the Health Board will have to ask for permission/consent ...
http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints-enquiries
Concerns / Complaints and Compliments Cardiff and Vale University Health Board (UHB) is always looking to improve services and in order to do this we need to hear from you. We also welcome your enquiries about anything that may interest you or about which you would like further information.
https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
If this does not help, or you do not want to speak to the staff, you can contact the health board or trust’s concerns team. If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
http://www.procurement.wales.nhs.uk/serviceusers/customer-service/complaints-and-compliments
If at any time you think we haven't met your expectations we have a complaints procedure that you can use to make us aware of any problems. We will try to do everything we can to put things right and will analyse complaints data over time to identify further opportunities to improve our services.
http://www.wales.nhs.uk/sitesplus/863/page/59105
Jan 17, 2019 · Cardiff. CF35 5LJ . Review of complaints handling. On 2 July 2014 the Minister for Health and Social Services published Keith Evans review of concerns (complaints) handling within NHS Wales “Using the gift of complaints”. To find out more: Review of complaints handling.
https://phw.nhs.wales/use-of-site/complaints/
[email protected]. Post: Rhiannon Beaumont-Wood, Executive Director of Quality, Nursing and Allied Health Professionals. Public Health Wales Number 2 Capital Quarter. Tyndall Street. Cardiff. CF10 4BZ . Complaints relating to compliance with Welsh Language Standards.
https://www.nhsdirect.wales.nhs.uk/localservices/localhealthboards?locale=en
NHS Direct Wales is a health advice and information service available 24 hours a day, every day. You can call us on 0845 46 47 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments and local health services.
https://www.nhsdirect.wales.nhs.uk/encyclopaedia/c/article/complaints
From 1st April 2011, the way in which NHS organisations in Wales dealt with complaints, claims and incidents (collectively known as concerns) changed. These new arrangements are now called Putting Things Right and require a different approach to dealing with concerns.
https://www.cardiffandvalersb.co.uk/children/professionals-and-employers/policies/
The RSCB has developed policies, protocols, publications and tools to support professionals from its member agencies in their work to safeguard the welfare and wellbeing of children and young people living in Cardiff and the Vale of Glamorgan.
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
the NHS complaints procedure, including how to get independent help if you want to make a complaint support groups outside the NHS PALS also helps to improve the NHS by …
https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints/HospitalAndCommunityHealthServicesComplaints-by-Organisation-ServiceArea
Information is compiled from the KO41(A) return. All complaints which go into writing at any stage of the complaints procedure should be recorded on the KO41 returns. The KO41(A) return collects information about complaints relating to hospital and community health services.
https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints/HospitalAndCommunityHealthServicesComplaints-by-Organisation-Subject
Information is compiled from the KO41(A) return. All complaints which go into writing at any stage of the complaints procedure should be recorded on the KO41 returns. The KO41(A) return collects information about complaints relating to hospital and community health services.
https://phw.nhs.wales/about-us/
Public Health Wales is one of the 11 organisations which makes up NHS Wales. We are the national public health agency in Wales. We work to protect and improve health and well-being and reduce health inequalities for the people of Wales.
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...
https://gov.wales/sites/default/files/publications/2020-01/good-working-practice-principles-for-the-use-of-chaperones-during-intimate-examinations-or-procedures-within-nhs-wales.pdf
procedure, ideally at the time of booking the appointment (where ... 6.3.6 Incidents or complaints relating to the examination/procedure or the ... Cardiff and Vale NHS Trust. Good Practice Guidelines in Providing Opposite Gender Intimate/Personal Care to Patients. 2007 6.
https://whitchurchroad.gpsurgery.net/patient-info/complaints-policy/
Complaints should be addressed to Nichola Goodfellow, Practice Manager or any of the doctors. Alternatively, you may ask for an appointment with the practice manager in order to discuss your concerns. She will explain the complaints procedure to you and will make sure that your concerns are dealt with promptly.
Welcome to Swansea Bay UHB About Us. From April 1, 2019, Swansea Bay University Health Board (formerly ABMU) delivers NHS healthcare for the Swansea and Neath Port Talbot areas through our community-based services, our three main hospitals and our mental health services.
About NHS Jobs. Around 25,000 posts are advertised on this website every month. If you're looking to begin or develop your career in the NHS, this site should be your first port of call.
https://www.whereyoustand.org/strategic-planning/cardiff-and-vale-university-health-board
In December 2008, the Minister for Health and Social Services, Edwina Hart, proposed changes to the way the NHS is structured in Wales. This meant big changes locally for Trust and Local Health Boards, with the three organisations joining together to form Cardiff and Vale University Local Health Board from 1 October 2009. The new organisation is one of seven Local Health Boards across Wales.
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