We collected information about Cardiff Council Social Services Complaints for you. There are links where you can find everything you need to know about Cardiff Council Social Services Complaints.
https://www.cardiff.gov.uk/ENG/resident/Social-Services-and-Wellbeing/Make-a-complaint-or-comment-about-Social-Services/Pages/default.aspx
If you are getting help or support or are in any way involved with Cardiff’s Social Care services (either Children’s or Adults) and you have something to tell us then we’d like to hear from you. Social Services Complaint Policy (140kb PDF) Link opens in a new window
https://www.cardiff.gov.uk/ENG/resident/Social-Services-and-Wellbeing/Make-a-complaint-or-comment-about-Social-Services/Documents/Social%20Services%20Complaint%20Policy.pdf
1.2 The City of Cardiff Council is committed to dealing effectively with any concerns or complaints about Social Services. In this document, the term ‘complaint’ refers to a concern, a representation or a complaint. Social Services refers to City of Cardiff services provided within childrens’ and adults’ social care.
https://www.cardiff.gov.uk/ENG/Home/Contact-us/Comments-complaints-and-compliments/Pages/default.aspx
All Councillors at Cardiff Council are subject to a Code of Conduct (110kb PDF)Link opens in a new window . Formal complaints that a Councillor may have breached this Code should be addressed to the Public Services Ombudsman for Wales.
https://cardiff.moderngov.co.uk/documents/s9018/Item%208%20-%20App%202%20Social%20Services%20Complaints%20Policy%20and%20Procedure%20v1.1.pdf
1.1 The City of Cardiff Council is committed to dealing effectively with any concerns or complaints about Social Services. In this document, the term ‘complaint’ refers to a concern, a representation or a complaint. Social Services refers to City of Cardiff services provided within children’s and adults’ social care.
https://www.cardiff.gov.uk/ENG/resident/Social-Services-and-Wellbeing/Pages/default.aspx
An assessment for Cardiff and the Vale of Glamorgan of the care and support needs of the population, including carers who need support. Carers Information, advice and support for people looking after a relative or a friend.
https://www.torfaen.gov.uk/en/AboutTheCouncil/Complaints/Social-Services-Complaints/Complaining-about-your-social-care-services.aspx
Complaints and Compliments - Social Care Services Complaints. If you are unhappy about the social care services you are receiving, you have a right to complain. We aim for high standards but...
https://www.carmarthenshire.gov.wales/home/council-services/contact-us/complaints-compliments/
However, if we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. The Ombudsman expects you to bring your concerns to our attention first and to give us a chance to put things right. The Ombudsman is independent of all government bodies. The contact details for the Ombudsman are below:
https://www.cardiff.gov.uk/ENG/Home/Contact-us/Pages/default.aspx
Information and advice for residents and visitors of Cardiff.
https://www.cardiff.gov.uk/ENG/resident/Social-Services-and-Wellbeing/Adults/Care-services/Adult-care-services/Pages/default.aspx
Cardiff Council www.cardiff.gov.uk Sign In. Pay Report Request. Loading. My Neighbourhood. Use your postcode to find local councillors, facilities, school catchment areas and more. ... Social Services and wellbeing. Housing. Hubs. Births, Marriages, Deaths. Jobs and Training. Consumer Advice. ... Adult care services
https://www.cardiff.gov.uk/ENG/resident/Social-Services-and-Wellbeing/Children/Childrens-services/Pages/default.aspx
Information on our strategy and care services to help and support children in need Cardiff Council www.cardiff.gov.uk Sign In. Pay Report Request. Loading. My Neighbourhood. Use your postcode to find local councillors, facilities, school catchment areas and more. ... The Social Services and Well-being (Wales) Act 2014;
https://www.bridgend.gov.uk/residents/social-care-and-wellbeing/social-services-complaints/
Social services complaints If you are unhappy about the service you have received or you want to make a complaint on behalf of someone else, please contact social services. If you need help to …
https://www.resolver.co.uk/companies/cardiff-council-complaints
Cardiff Council complaints If you are having problems with Cardiff Council and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/
You may have several options to make a complaint about adult social care services. One option is to use the complaints procedure, or you may be able to report your concerns to a different organisation, for example, the Local Government Ombudsman or the regulatory body of the professional involved.
https://www.srs.wales/en/Environmental-Health/Noise-and-Air-Pollution/Noise-Pollution.aspx
Shared Regulatory Services can be contacted out of hours for Regulatory Emergencies that may include: Audible Intruder Alarms that have been sounding for more than 30 minutes; Car Alarms that have been sounding continuously for more than 15 minutes . Bridgend County Council residents. 01656 643643 . Cardiff Council and Vale of Glamorgan Council residents:
https://www.nhsdirect.wales.nhs.uk/localservices/ViewLocalService.aspx?id=4718&p=sa10+9nw&s=Social+Services
NHS Direct Wales - Cardiff Social Services
https://www.valeofglamorgan.gov.uk/en/living/social_care/Social-Services-Complaints.aspx
The complaints process has two stages. You may make your complaint at either Stage 1 or Stage 2: Stage 1 - Local Resolution. The first step in sorting out a problem is to contact someone involved...
https://www.ombudsman.wales/
Start Start Or resume a previous complaint Nick Bennett, Public Services Ombudsman for Wales By investigating complaints, we aim to put things right for service users and contribute to improving public service delivery and standards in public life.
https://www.gwynedd.llyw.cymru/en/Residents/Health-and-social-care/Social-Services-complaint.aspx
Social Services complaint. Make a comment / complaint about Social Services online. Your views are important and will help us to improve services. If you are unhappy with any aspect of your social care, we want to know as soon as possible in order to put things right for you.
https://www.valeofglamorgan.gov.uk/en/living/social_care/social_care.aspx
Social Care and Health We work with children, families, older people and adults/children with an illness or disability and anyone who needs support, care or protection . We will encourage you to be independent where possible, but will offer you assistance where we agree it is needed.
http://www.newport.gov.uk/en/Care-Support/How-social-services-can-help/Complaints-Procedure-for-Adults.aspx
You can complain to the Public Services Ombudsman about any aspect of public services. However, the Ombudsman prefers people to use the council’s complaint process first. Social Care Wales...
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