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https://www.cbsa-asfc.gc.ca/contact/com-eng.html
Oct 10, 2019 · The CBSA takes all complaints very seriously and will respond directly to your concerns. For more information on the CBSA complaints process, please visit our Frequently Asked Questions and Service Standards. If you wish to file a complaint with respect to the Canadian Victims Bill of Rights (CVBR), please fill out our electronic CVBR form.
https://cbsa-asfc.gc.ca/contact/faq-eng.html
Sep 30, 2013 · Often, complaints can be resolved in our initial contact with the client. The CBSA will strive to respond to the client within 40 calendar days after a written complaint is received. If the complaint was not successfully resolved in the initial contact, the CBSA will continue its review of the complaint.
https://www.cbsa-asfc.gc.ca/contact/feedback-retroaction-eng.html
The information may be disclosed to employees of the Canada Border Services Agency, including those involved where the incident occurred, for the purposes of reviewing and/or investigating your complaint, providing positive recognition to the office or region indicated in your compliment, or to provide feedback to program officials on your ...
https://www.canada-usblog.com/2016/09/22/how-to-file-a-complaint-against-the-canada-border-services-agency/
Sep 22, 2016 · The CBSA will conduct an investigation into the complaint. Our clients have received telephone calls from supervisors seeking more information about the incident in question. While the Recourse Directorate does not inform what action was taken, …
https://www.cbc.ca/news/canada/windsor/travellers-complain-cbsa-officers-rude-1.4809386
The Canada Border Services Agency faced more than 100 founded complaints from travellers last year, including allegations of racism and rudeness — and one instance of a woman alleging a border ...
https://www.theglobeandmail.com/canada/article-cbsa-faced-more-than-100-founded-complaints-of-misconduct-by-border/
Sep 04, 2018 · While total number of complaints through the CBSA’s website is less than one tenth of one per cent, CBSA faced more than 100 ‘founded’ complaints of misconduct by border officers in 2017
https://www.buzzfeed.com/stephenspencerdavis/dozens-of-canadian-border-agents-were-disciplined-for
May 25, 2018 · A CBSA officer throwing a tantrum after learning a request he had made for a transfer had been rejected. The officer “became enraged and damaged his …
https://globalnews.ca/news/4425464/canadian-border-guard-complaints-report/
Sep 04, 2018 · Racism, insults among complaints made about Canadian border guards: report The Canada Border Services Agency faced more than 100 founded complaints from travellers last year, including allegations...
https://www.cbsa-asfc.gc.ca/contact/menu-eng.html
Oct 22, 2018 · The CBSA holds the passports and travel/identity documents of asylum claimants in accordance with the Immigration and Refugee Protection Act and retains them until the Immigration and Refugee Board of Canada makes a determination on the claim.. The CBSA cannot share any personal information on these individuals or their belongings.
https://cbsa-asfc.gc.ca/menu-eng.html
Sep 20, 2019 · Beware: Scammers posing as CBSA employees. If you have received a call from 1-800-461-9999 or any other 1-800 number, it isn't the CBSA calling. CBSA employees do not contact the public by phone.This is a scam. Never give your social insurance number over the phone. Learn more about how scammers pose as CBSA employees.. To report scams, please contact the Canadian Anti-Fraud …
https://globalnews.ca/news/6217038/cbsa-harassment-lawsuit/
A former officer for the Canada Border Services Agency (CBSA) has filed a lawsuit against the agency, claiming its response to her sexual harassment claim added insult to injury. Jannelle Buchanan...
https://bccla.org/wp-content/uploads/2017/06/FINAL-for-web-BCCLA-CBSA-Oversight.pdf
4 OVERSIGHT AT THE BORDER A Model for Independent Accountability at the Canada Border Services Agency EXECUTIVE SUMMARY CANADA BORDER SERVICES AGENCY (CBSA) officers have vast powers. As an agency responsible for enforcing Canada’s customs and ... receive complaints, review CBSA’s policies or officer conduct, or investigate
https://www.bbb.org/us/ar/little-rock/profile/collections-agencies/cbsa-collections-0935-2546
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are ...
https://www.cbsc.ca/make-a-complaint/
To ensure that all complaints are dealt with efficiently and in a timely manner, the CBSC limits the number of complaints it will accept in respect of the same broadcast. The CBSC process does not vary based on the number of complaints made. The same consideration is given to one single valid complaint as to multiple complaints on the same matter.
https://www.glassdoor.ca/Reviews/Canada-Border-Services-Agency-Reviews-E107408.htm
Feb 10, 2020 · Glassdoor has 103 Canada Border Services Agency reviews submitted anonymously by Canada Border Services Agency employees. Read employee reviews and ratings on Glassdoor to decide if Canada Border Services Agency is right for you.1/5
https://o.canada.com/news/cbsa-airport-agents-harassment-humiliation
Jul 08, 2013 · Two complaints referred to CBSA officers as “perverts” or “pervylooking” in relation to either strip searches or searches though laptop computers. One young man, returning from a …
https://vancouversun.com/news/local-news/former-cbsa-officer-files-lawsuit-over-interrogation-following-sex-harassment-complaint
Nov 25, 2019 · At various times between 2011 and 2016, employees of the CBSA asked management to intervene and stop the conduct of their male colleague, but …
https://www.cbc.ca/news/canada/cbsa-files-abuse-atip-1.4999473
"While unfortunate, CBSA officers do encounter circumstances where use of force is necessary." Complaint to CBSA 'doesn't really lead anywhere'Author: Diana Swain
https://globalnews.ca/news/3940878/canada-law-enforcement-review-commission/
Jan 01, 2018 · READ MORE: CBSA to use GPS, check-ins to track immigration detainees instead of imprisoning them The proposed body would review both the CBSA and the RCMP, replacing the existing complaints ...
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