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https://www.consumerfinance.gov/data-research/consumer-complaints/
Complaint volume should be considered in the context of company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. We encourage you to pair complaint data with public and private data sets for …
https://www.consumerfinance.gov/data-research/consumer-complaints/search/
Submit a Complaint Search Close. Search Clear search. Search. ... Browse answers to hundreds of financial questions. Ask CFPB. Have an issue with a financial product? ... Explore our national survey data and think about ways to empower families to achieve higher financial well-being.
https://catalog.data.gov/dataset/consumer-complaint-database
Sep 26, 2015 · The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship …Publish Year: 2015
https://money.cnn.com/2017/02/21/pf/cfpb-complaint-data-base/index.html
Feb 21, 2017 · "That data provided bread crumbs to major quagmires in some financial institutions," said Rohit Chopra, who worked at the CFPB for five years after it launched and is now a senior fellow at the ...
https://cfpb.github.io/api/ccdb/
What is this data? The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first.
http://www.recoverydecisionscience.com/text-mining-reveals-hidden-trends-in-cfpb-complaint-narratives/
Another benefit of LDA analysis on CFPB consumer complaints is that now (as explained above) each complaint is assigned a mixture of topics, which facilitates the analysis of the topics with respect to other fields of data in CFPB dataset. One of these fields is “Date Received” which represents the date CFPB received the consumer complaint ...
http://cfpbcomplaintmonitor.org/
Although, the CFPB Complaint Process documentation still includes terms such as "sending CFBP complaints to The Company", or uploading complaint data to "the Company"; the reality is, that all of the more than forty-two hundred registered companies, have instantaneous access to CFPB Complaint data residing in the Company Portal, and; this "all ...
https://www.data.gov/consumer/
The Consumer Complaint Database contains data from the complaints received by the Consumer Financial Protection Bureau (CFPB) on financial products and services, including bank accounts, credit cards, credit reporting, debt collection, money transfers, mortgages, student loans, and other types of consumer credit.The database contains over 100,000 anonymized complaints and is refreshed daily.
https://catalog.data.gov/organization/cfpb-gov
The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response.
https://www.moneycrashers.com/file-complaint-cfpb-consumer-financial-protection-bureau/
2. Review CFPB Complaint Data for Patterns. Look for similar complaints about the offending financial services provider in CFPB’s extensive Consumer Complaint Database. If your case is part of a larger pattern of practice, your complaint may carry more weight – though you shouldn’t hesitate to bring a complaint simply because it appears ...
https://files.consumerfinance.gov/f/201407_cfpb_report_consumer-complaint-snapshot.pdf
3 CONSUMER RESPONSE: A SNAPSHOT OF COMPLAINTS RECEIVED TH ROUGH JUNE 30, 2014 . The CFPB continues to work toward expanding its complaint handling to include other products and services under its authority, such as prepaid cards. Consumers may also contact the CFPB about other products and services.
https://lendedu.com/blog/credit-reporting-complaints
We love looking at interesting data, trends, and themes, and the CFPB’s Complaint Database is filled tons of it. Initially, we wanted to determine what was the most popular CFPB complaint product. From there, we thought it would be interesting to dig deeper to determine where exactly consumers are hurting.
https://files.consumerfinance.gov/f/documents/cfpb_annual-report_private-education-loan-ombudsman_2019.pdf
This report is drafted pursuant to the Act and covers CFPB complaint data from September 1, 2017 through August 31, 2019. This is the seventh Ombudsman report. Notably, the last . 6 CONSUMER FINANCIAL PROTECTION BUREAU . Ombudsman report was submitted in 2017. 1
https://www.housingwire.com/articles/50178-cfpb-public-consumer-complaint-database-is-here-to-stay/
Sep 18, 2019 · The Consumer Financial Protection Bureau announced Wednesday the controversial public Consumer Complaint Database is here to stay. The CFPB announced that it …Author: Kelsey Ramírez
https://medium.com/datajournos/what-cfpb-complaint-data-says-about-trump-voters-b40864f52042
Jan 29, 2018 · To start, below is a map of every county for which there was CFPB complaint data in 2016. (This is a good reminder that land area does not equal population.)Author: Ben Neumeyer
https://www.marketwatch.com/story/in-a-blow-to-financial-services-industry-the-cfpb-will-keep-consumer-complaints-database-public-2019-09-18
Sep 22, 2019 · Other potential changes the CFPB said it will make in the coming months include launching data-visualization tools tied to the database and …
https://www.housingwire.com/articles/42653-cfpb-invites-comments-on-usefulness-of-consumer-complaint-database-reports/
Mar 01, 2018 · The CFPB’s consumer complaint database and the reports derived from it have long been a source of consternation for the financial services industry, ever since the bureau decided to …Author: Ben Lane
https://cfpb.github.io/api/ccdb/fields.html
This field shows whether a consumer provided consent to publish their complaint narrative, as listed below: Consent provided: Consumer opted in to share their complaint narrative. Data populates in this field 60 days after the complaint was sent to the company for response or after the company provides an optional company public response ...
https://www.jdsupra.com/legalnews/cfpb-customer-complaint-data-seeing-99445/
Feb 01, 2017 · CFPB watchers know that since 2013 customer complaints have been solicited and complaint data has been made available on the CFPB website.January is ubiquitous with …
https://nycdatascience.com/blog/student-works/exploration-consumer-complaint-data-provided-cfpb/
EDA of Consumer Complaint data from the CFPB. Mark Schott. Posted on May 1, 2017. The Consumer Financial Protection Bureau was created as a result of the Dodd-Frank bill, a legislative response to the 2008 financial crisis. Unlike other government agencies, the CFPB is funded directly by the Federal Reserve and has its head-honcho, currently ...
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