Cheltenham General Hospital Complaints Procedure

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Feedback and complaints

    https://www.gloshospitals.nhs.uk/contact-us/feedback-and-complaints-pals/
    Inform you of the formal complaints procedure and help you to get independent advice and support; Help the organisation learn from patients’ experiences and comments. Visit our offices in person: We have an office at Gloucestershire Royal Hospital, on the ground floor Tower block entrance opposite the Pied Piper Charity Office.

What is PALS (Patient Advice and Liaison Service)? - NHS

    https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
    the NHS complaints procedure, including how to get independent help if you want to make a complaint ; ... In general, NHS England commissions most primary care services, such as GP and dental services. CCGs oversee the commissioning of secondary care, such …

Emergency Department (ED)

    https://www.gloshospitals.nhs.uk/our-services/services-we-offer/emergency-medicine/
    Please note there is no longer a paediatric assessment facility at Cheltenham General Hospital so if your child is likely require an overnight stay in hospital and you are bringing them to hospital yourself, please go straight to GRH. ... Children’s Safeguarding Procedure in the Emergency Department GHPI0955_02_19 ... Feedback & Complaints ...

Hospital Patient Advice and Liaison Service (PALS ...

    https://www.yourcircle.org.uk/Services/12490
    Dec 18, 2018 · Inform you of the formal complaints procedure and help you to get independent advice and support. Help the organisation learn from patients’ experiences and comments. Visit our offices in person: We have offices at both Cheltenham General Hospital and Gloucestershire Royal Hospital.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Contact your local clinical commissioning group (CCG) for complaints about secondary care, such as hospital care, mental health services, out-of-hours services, NHS 111 and community services like district nursing, for example. Every CCG will have its own complaints procedure, which is often displayed on its website. Find contact details for CCGs

Cheltenham General Hospital - Care Quality Commission

    http://www.cqc.org.uk/location/RTE01/reports
    Cheltenham General Hospital is one of two district general hospitals run by Gloucestershire Hospitals NHS Foundation Trust. It is an acute hospital with 379 beds. It provides urgent and emergency services, medical care, surgical care, critical care, maternity and gynaecology, end of life care and outpatient and diagnostic and imaging services.

Reviews of Cheltenham General Hospital - Page - iWantGreatCare

    https://www.iwantgreatcare.org/hospitals/cheltenham-general-hospital
    Patient reviews of Cheltenham General Hospital - Page The trusted site for healthcare reviews. About. For patients ... Cheltenham General Hospital. Sandford Road, Cheltenham, Gloucestershire, England, GL53 7AN . ... The team at Chedworth Ward and Dr Gibbons & team that made a scary procedure manageable. I am forever grateful to you all Araceli ...5/5(21.5K)

NHS hospital complaints - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
    use the NHS complaints procedure. This can also be used for concerns about treatment by a private hospital if the care is paid for by the NHS; take legal action, for example, for clinical negligence, discrimination or for breach of your human rights; report concerns …

CESP (Gloucestershire) @ Cheltenham General Hospital

    https://www.cqc.org.uk/location/1-303340690/reports
    We looked at records relating to services at Cheltenham General Hospital. We spoke over the telephone with three patient's who had undergone eye surgery at Cheltenham General Hospital. Their feedback was very positive. ... The complaints procedure was not well publicised and there was insufficient evidence that complaints were investigated and ...

Patient Advice and Liaison Service (PALS) Service

    https://www.pat.nhs.uk/contact-us/pals-service.htm
    Provide information about the NHS complaints procedure and advice about making a formal complaint if this is necessary. ... The complaints department can be contacted on 0161 604 5800 or alternatively please visit the complaints section of the ... Fairfield General Hospital- The PALS Office is located at the Main Entrance to the hospital ...

The Hartpury Suite is excellent. Care Opinion

    https://www.careopinion.org.uk/76097
    What I liked My son was admitted onto the Hartpury Suite for a procedure in August 2012. On this ward the staff worked together as a team and they did not sit behind a nurse’s station all the time. They were always on their feet and doing something to help the patient and the relatives. They were so kind. The experience was great and it was just how nursing should be or used to be. Some of ...

The National Archives Search the archives Hospital ...

    https://www.nationalarchives.gov.uk/hospitalrecords/details.asp?id=328
    Cheltenham General Hospital Previous name(s) Cheltenham Provident Dispensary (1813 - 1839) Cheltenham General Hospital and Dispensary (by 1902 - ?) Cheltenham General and Eye Hospitals (by 1929 - ?) Cheltenham General, Eye and Children's Hospital (c.1948 - 1963) Address. Sandford Road Cheltenham GL53 7AN

The National Archives Search the archives Hospital ...

    https://www.nationalarchives.gov.uk/hospitalrecords/details.asp?id=330
    The Hospital Records database is no longer being updated. We continue to make this information available for inspection and reuse but can no longer guarantee its accuracy. You can search Discovery to find records held here at The National Archives and in other UK archives.

Contact us - Great Western Hospitals NHS Foundation Trust

    https://www.gwh.nhs.uk/contact-us/
    Contact us. For contact details for departments please see Wards and services.. Great Western Hospital. Marlborough Road Swindon SN3 6BB. General phone numbers

pals_patient_advice_and_liaison_service - Churchdown ...

    http://vignoble.asuscomm.com/dokuwiki/!churchdown/doku.php?id=pals_patient_advice_and_liaison_service
    Inform you of the formal complaints procedure and help you to get independent advice and support . ... Gloucestershire Royal Hospital on the ground floor Tower block entrance opposite the General Office. Cheltenham Hospital on the ground floor on Sandford Road entrance by the Blue Spa restaurant. ... \\Complaints: \\Making a Complaint \\If you ...

Colonoscopy at Cheltenham Care Opinion

    https://www.careopinion.org.uk/337887
    I underwent a colonoscopy today 10th January 2017 at Cheltenham hospital, The whole procedure from reception to discharge was carried out in a friendly and highly professional manner. All the staff were attentive and showed a high level of commitment to ensuring that I was at ease and fully informed of all aspects of the procedure. I cannot praise all the staff highly enough for making my…

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    Most NHS care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the services you have received, it is important to let us know so that we can improve.Author: Department of Health And Social Care

The best and worst dental surgeries in Gloucestershire ...

    https://www.gloucestershirelive.co.uk/news/health/best-worst-dental-surgeries-gloucestershire-1181805
    Feb 09, 2018 · The best and worst dental surgeries in Gloucestershire according to you. ... Cheltenham General Hospital. ... "I have been waiting for my 'op' since April my procedure …

Here is the latest advice if you need to go to hospital in ...

    https://www.gloucestershirelive.co.uk/news/cheltenham-news/here-latest-advice-you-need-1285899
    Mar 02, 2018 · Here is the latest advice if you need to go to hospital in Gloucestershire today. Think carefully before attending A&E at Gloucestershire Royal Hospital or Cheltenham General Hospital

Practice Policies & Complaints Procedure

    https://www.cotswoldmedicalpractice.nhs.uk/info.aspx?p=20
    Complaints. We try to give you the best service possible at all times, but there may be occasions when you feel dissatisfied with the service the practice provides. If this is the case, this practice operates a procedure for the investigation of complaints, and the consideration of suggestions.



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