Citylink Complaints Ombudsman

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Complaints and feedback - Linkt

    https://www.linkt.com.au/melbourne/contact-us/email-enquiry/complaints-and-feedback
    Complaints and feedback. If you have feedback or a complaint about Linkt we want to know. In the event that you've had a bad experience, please tell us about it using the form below. That way we can review what went wrong and work towards putting things right straight away. One of our support staff will be in contact with you as soon as possible.

Complaints - Linkt

    https://www.linkt.com.au/melbourne/contact-us/complaints
    The Ombudsman cannot manage complaints that have not been first raised with our Customer Care Group and Customer Resolutions teams. Additionally, the TCO Tolling Customer Ombudsman does not have jurisdiction over Government agencies that issue Infringement Notices. Learn more about the TCO Tolling Customer Ombudsman

What can the TCO Tolling Customer Ombudsman help me with ...

    https://help.linkt.com.au/melbourne/article/general/complaints-and-feedback/what-can-the-tolling-customer-ombudsman-help-me-with
    Aug 01, 2006 · The TCO Tolling Customer Ombudsman can help if you have a complaint that we have been unable to resolve to your satisfaction.. The Ombudsman will: work with both you and Linkt to investigate your complaint; propose a solution; It is important you communicate with the official and authorised TCO Tolling Customer Ombudsman at www.tollingombudsman.com.au.We are aware of …

Complaints - EastLink

    https://www.eastlink.com.au/enquiries/complaints
    Complaints Making it right when things go wrong. Despite our best intentions, there may be occasions when you are not entirely satisfied. We respect your right to complain and we approach these situations as opportunities for us to learn from your experience and improve our service.

Ombudsman – Frankston Community Services

    https://frankston.net/ombudsman/
    Postal Industry Ombudsman Investigates complaints about Australia Post or any other postal or courier operators (registered with the scheme) which have been unable to be resolved directly. Fair Work Ombudsman 1300 186 278- Information line on workplace agreements, pay and conditions, fairness test. See website for more details.

Make a complaint • Bus Users

    https://bususers.org/passengers/complaints/make-a-complaint/
    We’re an approved Alternative Dispute Resolution body for the bus and coach industry, and the nominated body for dealing with complaints under the European Passenger Rights Regulation. So if you have a complaint about a journey outside of London or Northern Ireland, complete the form below.

Bus complaints - transport.gov.scot

    https://www.transport.gov.scot/public-transport/buses/bus-complaints/
    Specific complaints regarding bus service registration, vehicles, routes and timetables. Bus operators must register local services they intend to operate with the Traffic Commissioner. The service registration must include notification of the route to be undertaken together with a copy of the scheduled timetable.

Useful Links - Victorian Ombudsman

    https://www.ombudsman.vic.gov.au/Useful-Links/Victorian-complaint-and-dispute-resolution-bodies
    Victorian complaint and dispute resolution bodies Accident Compensation Conciliation Service Provides an independent service to resolve workers compensation disputes in Victoria.. Australian Health Practitioner Regulation Agency National statutory authority established to protect the community and guide the medical profession. The board registers doctors and investigates complaints about doctors.

Toll road costs, fines and fees in Australia - CHOICE

    https://www.choice.com.au/transport/cars/fines/articles/road-toll-costs-and-fines
    If complaints are anything to go by, Go Via is the most troublesome toll road currently operating. At fault by default . According to Toll Redress co-founder Michael Fraser, the service has heard from hundreds of consumers from all walks of life who've been caught up in costly disputes with Transurban.

Complaints Procedure Peninsula UK

    https://www.peninsulagrouplimited.com/ni/complaintsprocedure/
    Unit 5, Citylink Business Park Albert Street Belfast ... Complaints to the Financial Ombudsman Service (“FOS”) In the event that you remain dissatisfied, if you are an eligible complainant (as defined by FOS), you can refer your complaint to the FOS, free of charge, but you must do so within six months of the date of our final response. ...

Complaints - Victorian Ombudsman

    http://www.ombudsman.vic.gov.au/Complaints/Other-Complaint-Resolution-Bodies
    The Ombudsman investigates complaints about Northern Territory government departments and statutory authorities. Queensland Ombudsman . The Queensland Ombudsman's Office role is to make sure that Queensland public agencies (state government departments and bodies, and local councils) act fairly and make the right decisions. Ombudsman South ...

Sample Complaint Letters - LettersPro.com

    https://www.letterspro.com/complaint-letters
    Complaint letters are letters written to a certain authority to address an unacceptable or unsatisfactory behavior or situation. They are used to address any offense, wrongdoing, grievance, or resentment arising out of products or services.

Ombudsman appointed as e-tag errors take toll

    https://www.smh.com.au/national/ombudsman-appointed-as-e-tag-errors-take-toll-20060804-gdo3ts.html
    Aug 04, 2006 · In Victoria up to 12 complaints a month are resolved by the CityLink ombudsman. Motorists using Sydney's toll road network have been plagued …

Write a complaint letter ACCC

    https://www.accc.gov.au/consumers/complaints-problems/write-a-complaint-letter
    Complaints & problems; Listen. Write a complaint letter. Always try to resolve a problem with a business before seeking help from a consumer protection agency. You can do this by speaking directly with the salesperson or manager or if this fails, by writing a complaint letter.

Complaints & Feedback - Our Policies VisitScotland.org

    https://www.visitscotland.org/about-us/our-policies/complaints-feedback
    The SPSO is the final stage for complaints about public services in Scotland and may be able independently to take up a complaint on your behalf. The Ombudsman will normally only be able to act if you have followed the initial steps we’ve outlined. Contact details for …

Sydney woman hit with $15,250 worth of toll fees on same ...

    https://www.news.com.au/finance/money/sydney-woman-hit-with-15250-worth-of-toll-fees-on-same-day-as-breast-cancer-diagnosis/news-story/8caefa2d53a653ab75809aba73d76a02
    Mar 12, 2014 · The ombudsman has been receiving barely two complaints a day. ... The ombudsman covers Sydney's M2, M5 and M7, Melbourne's CityLink and EastLink, as …

Victorian Ombudsman - slidelegend.com

    https://slidelegend.com/complaint-handling-good-practice-guide-victorian-ombudsman_5adc003b7f8b9abd278b459c.html
    Complaint handling good practice guide - Victorian Ombudsman This guide aims to help you and your agency handle complaints well. It outlines the guiding principles and practical steps involved in the three key stages of good complaint handling shown below. You can use the advice in this guide to create or review the complaint handling system at your agency, and to help you respond ...



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