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https://www.myagedcare.gov.au/contact-us/complaints
You have the right to provide feedback or make complaints about the information, service, or care you receive from My Aged Care. First contact My Aged Care Call My Aged Care to discuss your concerns and ask for their help. If your concern is not resolved on the call, you will be given a complaint reference number to track the progress of your ...
https://www.agedcarequality.gov.au/
On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.
https://hellocaremail.com.au/top-5-aged-care-complaints/
Aug 29, 2017 · Speaking at Australia’s Future of Aged Care Summit, Peter Staples, CEO of Management Advantage and former Minister for Aged Care, spoke about the common complaints made by aged care residents and their families. The most frequent as published in the Aged Care Complaints Commissioner 2017 Report; 1. Medication Management
https://www.summitcare.com.au/feedback-complaints
Feedback mechanisms - Comments, Complaints & SuggestionsYour feedback is very important and we appreciate you taking the time to give it to us. We welcome your comments and suggestions and encourage you to actively support our ‘Summit Star Program’ as your way of recognising staff who have exceeded your expectations.
https://agedcarereviews.com.au/
At AgedCareReviews we provide honest feedback on aged care centre providers and facilities in Australia. See what others have to say in our active online community section.
https://www.agedcarequality.gov.au/making-complaintlodge-complaint/online-complaints-form
Under the Aged Care Quality and Safety Commission Act 2018, we can use any information we receive to help perform our functions. This information is protected information under the Aged Care Act 1997 and improper disclosure is prohibited. How to use this online complaints form:
https://www.theguardian.com/commentisfree/2018/sep/16/id-rather-die-the-horror-stories-of-aged-care-dont-tell-the-whole-story
Sep 15, 2018 · Distinguishing between good and bad providers of aged care is difficult. Transparency is the only answer ... Complaints are made when residents are …
https://www.theaustralian.com.au/nation/politics/residential-agedcare-complaints-up-by-30pc/news-story/a9cba144b595b4c58684ad400d3e611e
Jan 23, 2020 · Complaints about residential aged care have risen 30 per cent in three years and both older Australians and their carers are significantly less satisfied with government aged-care support than ...Author: Stephen Lunn
http://www.wiseworkplace.com.au/_blog/WISE_Blog/post/how-to-handle-complaints-in-the-aged-care-sector/
Nov 14, 2016 · We examine the latest work of the aged care complaints commissioner, and how aged care providers can create their own best-practice system for handling complaints. The current state of play. As noted in the 2015-2016 Aged Care Complaints Commissioner Annual Report, some 2,153 official complaints were made in the six months to June 30, 2016 ...
https://www.agedcareguide.com.au/information/what-about-complaints
But sometimes people’s expectations are different from the care they receive and communication has broken down. Or a person has tried to address concerns but doesn’t feel heard by a provider. If that happens it is important to know how to go about addressing a complaint about the aged care service you are receiving and who can assist you.
https://www.majesticservicesgroup.com.au/comments-and-complaints/
Majestic Aged Care Services is a 100% Australian owned and operated cleaning and laundry company who specialises in aged care cleaning and laundry. We are dedicated to making a difference to the lives of the elderly and to create ease for management.
https://www.health.gov.au/resources/publications/my-aged-care-complaint-management-process-for-service-providers
My Aged Care Complaint Management Process – for Service Providers . This fact sheet explains how service providers can make a complaint about My Aged Care if they have a concern.
https://www.seek.com.au/companies/bupa-aged-care-434427/reviews
Find 156 reviews for Bupa Aged Care. Real reviews from real Bupa Aged Care employees past and present here on SEEK Real company reviews from real employees SEEK ... SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page. SEEK collects and posts the comments for what ...3.1/5(156)
https://www.dta.com.au/contact-dta/comments-compliments-and-complaints/
Comments, Compliments and Complaints . Dementia Training Australia is committed to delivering a high quality national service. We’re happy if you are ... Dementia Training Australia is supported by funding from the Australian Government under the Dementia and Aged Care Services fund.
https://www.theguardian.com/australia-news/2019/nov/15/complaints-aged-care-double-four-years-funding
Nov 14, 2019 · The complaints commission and the quality agency have subsequently been amalgamated into the Aged Care Quality and Safety Commission, in an attempt to streamline the way complaints are handled by ...
https://kompletecare.com.au/about/complaints-and-feedback-aged-care/
Complaints may also be referred to a number of services as set out below. Aged Care Quality and Safety Commission. The Aged Care Complaints Scheme operates within the Department of Health and Ageing and receives complaints under the Act. Complaints can be made: Online: You can submit a complaint through the Online Complaints Form.
http://bdh.vic.gov.au/for-patients/compliments-and-complaints.html
Compliments and Complaints Making Comments at Boort District Health. As a resident in our aged care facilities or a patient in our acute facility you or your family may have some concerns about the Ageing in Place facility or the Acute area you would like addressed.
http://edmh.org.au/index.php/about-us/feedback-comments-complaints
If you would like to make a suggestion, or comment on our care and services, there are a number of ways for you to do so. Comments and Complaints forms are available within the Hospital, Kowree Nursing Home, Lakes Hostel and Elsie Bennett Community Centre.
https://www.agedcareguide.com.au/talking-aged-care/the-importance-of-complaints
The importance of complaints. ... Contact the Aged Care Complaints Commissioner on 1800 550 552 or online on agedcarecomplaints.gov.au for more information or to lodge a complaint. Share on Facebook Tweet on Twitter Email a link. Comments. Subscribe. Subscribe to our Talking Aged Care newsletter to get our latest articles, delivered straight to ...
https://www.ombudsman.gov.au/__data/assets/pdf_file/0008/30113/review_of_the_aged_care_complaints_investigation_scheme.pdf
Department), and its Aged Care Complaints Investigation Scheme (CIS), as well as over the Aged Care Commissioner (ACC). Last financial year the office investigated fifteen complaints about the CIS, and eight complaints relating to the ACC. There was some overlap between these two groups of complaints.
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