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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Contact your local clinical commissioning group (CCG) for complaints about secondary care, such as hospital care, mental health services, out-of-hours services, NHS 111 and community services like district nursing, for example. Every CCG will have its own complaints procedure, which is often displayed on its website.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/feedback-complaints-and-your-rights
NHS complaints procedure If you can, first talk to a member of staff involved in your care. If you do this, they can try to sort out your complaint on the spot. If you can't or you do not wish to do this, you can ask to speak to a senior member of staff or the Feedback and Complaints Officer for the NHS …
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
If your complaint is about more than one NHS organisation, you only need to send a letter to one of the organisations. They should contact the other organisation and work with them to deal with your complaint. The same procedure is used to complain about adult social services arranged, provided or commissioned by the local authority.
https://www.genesiscare.com/uk/concerns-comments-complaints-nhs-patients/
If your complaint is about the referring NHS organisation and GenesisCare UK, you can complain to either organisation. Once the complaint has been received, the NHS and GenesisCare will work together to investigate your complaint. You can also complain to your NHS commission board of Clinical Commissioning Group (CCG).
https://www.theguardian.com/healthcare-network/views-from-the-nhs-frontline/2015/jul/06/nhs-patients-complain-better-care
Jul 06, 2015 · It's a dirty little secret of the NHS, but patients who complain get better care We deny it to each other, but as soon as a patient complains, a state of complete panic sets in among the ward staff...
https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
The Ombudsman can consider complaints about the care and treatment patients receive from the NHS in Wales. Complaints from patients or their representatives should, in the first instance, be brought to the attention of the relevant local Health Board or Trust. You can either complain …
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/tips-and-tools-to-help-you-make-a-complaint-about-health-services/Letter-of-complaint-about-NHS/
This letter template is for complaining about an NHS service for yourself. If you are complaining on behalf of someone else, use Letter of complaint about NHS on behalf of someone else To read more about making a complaint see Complaining about the NHS and Tips for writing a letter of complaint ...
https://www.theguardian.com/society/2018/mar/21/damning-report-finds-serious-failings-in-nhs-mental-health-services
Mar 20, 2018 · NHS mental health trusts upheld 65% of 14,106 written complaints they received in 2016-17, higher than the 61% upheld by acute (physical) health trusts. For that reporting year, the ombudsman investigated 352 complaints about mental health …Author: Denis Campbell
https://www.england.nhs.uk/contact-us/complaint/
If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services, out of hours services and community services such as district nursing, contact your local clinical commissioning group (CCG)
https://www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs66_resolving_problems_and_making_a_complaint_about_nhs_care_fcs.pdf
complaint about any aspect of NHS care, treatment or services and have it acknowledged and properly investigated. All NHS organisations must have a complaints procedure that tells you who is responsible for handling complaints, how they manage and might
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
NEW NHS COMPLAINTS PROCESS: As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from …
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · If you’re unhappy with the NHS care or treatment you've received, you have a right to complain using the NHS complaints procedure. To make a complaint, contact the feedback and complaints team at your local NHS health board. GP practices, …
https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/
Contact your CCG to make a formal complaint about out of hours services, ambulance services, NHS hospital services or NHS services delivered by private hospital, treatment centres and hospices. You can also contact them about community services such as continence services, speech and language therapy, mental health services or wheelchair services.
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below. If you would prefer to do this in writing, please contact
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. For example if it's a complaint about your doctor, you could complain to the surgery.
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
Complaining about NHS dental treatment If you wish to make a complaint about a dentist or dental practice, try to resolve it directly with them first. Contact the dental surgery's practice manager with details of your complaint. You can complain in writing, by email or by speaking to someone.
https://www.ombudsman.org.uk/making-complaint/what-we-can-and-cant-help/how-we-can-help-complaints-about-continuing-healthcare-funding
This page explains what you can do if you’re not happy with a decision the NHS has made about continuing healthcare funding, including when and how we can help. What is NHS continuing health care? NHS continuing healthcare (CHC) is a package of care, arranged and paid for by the NHS, that you receive in your own home, a care home or another setting that is not a hospital. It is for people ...
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology.
https://www.beaconchc.co.uk/how-we-can-help/complaints-service/
Lodging a formal complaint Help to make a complaint about NHS Continuing Healthcare This bespoke service is for people who wish to make a formal complaint about an NHS Continuing Healthcare-related matter which cannot be addressed through the appeals process..
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