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https://www.complaintsdepartment.co.uk/thames-water-uk/
Thames Water Utilities Limited Trading as Thames Water (UK). Registered in England and Wales with number 02366661. Thames Water Utilities Ltd, known as Thames Water, is the private utility company responsible for the public water supply and waste water treatment in large parts of Greater London, the Thames Valley, Surrey, Gloucestershire, Wiltshire, Kent, and some other areas of the United ...Location: Complaints resolution team Thames Water PO BOX 436 Swindon SN38 1TU
https://www.thameswater.co.uk/help-and-advice/customer-commitment/feedback-on-our-service
Feedback on our service. If you’ve had a great experience with our team recently, we’d love to hear about it. Please pass on any compliments you may have so that we can recognise our people accordingly:
https://www.thameswater.co.uk/-/media/Site-Content/Thames-Water/Help-and-Advice/Customer-Commitment/Codes-of-practice/If-you-are-unhappy-with-our-service.pdf
If you’re unhappy with our service We want to provide you with a first-rate customer service at all times. However, we know that sometimes we don’t ... Thames Water, PO Box 436, Swindon SN38 1TU ... Water Redress Scheme If your complaint isn’t resolved to your satisfaction, you may be eligible for a review under the Water Redress
https://corporate.thameswater.co.uk/contact-us
If you have a water or waste emergency, you can call us 24 hours a day. For everything else, we're here 8am to 8pm Monday to Friday, 8am to 6pm Saturday, closed on Sunday and bank holidays.
https://www.theguardian.com/business/2019/sep/18/thames-water-blames-hot-cold-tops-complaints-list
Sep 18, 2019 · Britain’s largest water firm topped the list of complaints in the last financial year, according to the Consumer Council for Water (CCWater). Thames recorded the most complaints per 10,000 ...Author: Jillian Ambrose
https://customerhelp.thameswater.co.uk/app/ask/
Your Thames Water account number (printed at the top of your bill) Your full name, contact number, email address and account address; All fields marked with * must be completed before submitting this form. This is a one-page form. Subject Subject. Subject
https://www.resolver.co.uk/companies/thames-water-complaints/contact-details
How to complain about Thames Water customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
https://www.resolver.co.uk/companies/thames-water-complaints
Thames Water Water. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Thames Water complaints. If your complaint is not resolved by Thames Water, you can then package it up and send it to the WATRS.
https://www.ofwat.gov.uk/regulated-companies/investigations/making-a-complaint/
If you have a problem with your water or wastewater services, first you will need to follow your water company’s complaints procedure. If your complaint is still unresolved, the Consumer Council for Water should be able to advise. We do not generally deal with individual consumer complaints or enquiries about water companies.
https://www.citizensadvice.org.uk/consumer/water/water-supply/complaints-about-your-water-supply/complaining-about-your-water-company/
Complaining about your water company. This advice applies to England Print You may have a complaint about your water bill, water supply or the standard of service you've received from your water company. Read this page to find out how to go about making a complaint to your water company and what you can do if you're not happy with their ...
https://www.ccwater.org.uk/make-a-complaint/
Making your complaint. If you’ve done this but are still unhappy with your water supply and sewerage company, contact us using the details below: Fill in our online complaint form or. Call us on 0300 034 2222 in England or 0300 034 3333 in Wales (8.30am to 5pm, Monday to Friday). Calls may be recorded for training and quality monitoring purposes.
https://businessbehavingbadly.blogspot.com/2012/09/letter-of-complaint-thames-water.html
Sep 14, 2012 · Letter of Complaint: Thames Water Below is a slightly redacted version of a letter I emailed to the Chief Exec of Thames Water. It worked: I got an apology, a partial refund (for my wasted time), and a contact at Thames Water I can call directly about any future account.
https://www.ccwater.org.uk/households/company-performance/thameswater/
Written Complaints – Thames Water’s yearly trend. We have looked at the information companies have given us on the written complaints they received since 2005. Some of the information for Thames Water is shown below. To read the full report please click here.
https://www.theguardian.com/money/2019/oct/28/thames-water-domestic-commercial-billing-castle-water
Oct 28, 2019 · Castle Water has now refunded you £818 – based on its tariff – but the bill from Thames Water was £874. Thames Water is, in the meantime, offering you an instalment plan. The Consumer ...Author: Rebecca Smithers
https://secure.thameswater.co.uk/dynamic/cps/rde/xchg/corp/hs.xsl/3022.htm
If you're unhappy with our service; If you're unhappy with our service. Last reviewed: 9.7.2012 - 4.11pm. While we are committed to providing you with first-rate customer service, we appreciate that there may be times when we do not get it right first time. ... Thames Water is the UK's largest water and sewerage company, serving 14 million ...
https://forums.moneysavingexpert.com/discussion/3354390/thames-water-formal-complaint
Jul 13, 2011 · Dear Sirs, Further to a conversation with ..... at 1435 on Tuesday the 12th of July 2011, I wish to make a formal complaint. On the 6th of July, I spoke with a Thames Water employee to arrange the refund of GBP455.34 to my bank account.
https://www.ofwat.gov.uk/complaint-against-thames-water-about-work-on-private-land-2/
The complaint was about Thames Water’s failure to adequately consult with the complainant and the inconvenience caused to the complainant by Thames Water when carrying out work on the complainant’s land. We determined that there were two failures by Thames Water:
https://developers.thameswater.co.uk/domestic-and-small-commercial/contact-us
Thames Water Developer Services Clearwater Court Vastern Road Reading RG1 8DB We'll respond to your letter within seven days. Complaints. We try our best to get things right first time, but realise that we occasionally don’t achieve the high standards we set ourselves.
http://thecomplaintpoint.co.uk/thames-water-complaints-email-phone-number
May 30, 2019 · Thames Water is the issuer personal utility company accountable for its general public supply and waste water treatment. Thames Water is the UK’s largest water and wastewater services firm, and provides 2.6 billion litres of drinking water every day, and treats 4.4 billion litres of …
https://forums.moneysavingexpert.com/discussion/3827749/email-address-for-thames-water-complaints
Mar 13, 2012 · Just speaking from my experience with Thames Fiasco, they are a bunch of idiots, not only the normal Customer Relations Officers but also their managers. I managed to prove that they did not respond to my billing queries and written complaints on a few occasions, and I complaint to Ofwat.
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