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https://www.fairtrading.nsw.gov.au/trades-and-businesses/business-essentials/dealing-with-customers/complaints
Fair Trading complaint handling service If a customer is still unhappy, they can reach out to NSW Fair Trading for assistance. Fair Trading provides information and assistance in negotiating a resolution and will usually contact your business by phone and attempt to sort out the problem. What are the facts about complaints?
https://www.fairtrading.nsw.gov.au/trades-and-businesses/business-essentials/acceptable-business-conduct/complaints-about-your-business
If you or the customer is dissatisfied with the outcome of the complaint, the consumer can take the matter to the NSW Civil and Administrative Tribunal. During an informal hearing, the Tribunal will help negotiate a settlement through conciliation, and if that fails the Tribunal will decide the case.
https://www.fairtrading.nsw.gov.au/help-centre/online-tools/complaints-register
The Complaints Register lists businesses that have had 10 or more complaints lodged with NSW Fair Trading against them in one calendar month. It helps consumers make informed purchasing decisions and aims to create a fairer marketplace where information about businesses is easily available.
https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/licensees-and-approved-managers/dealing-with-disturbance-complaints
The Secretary of the NSW Department of Customer Service has the authority and a range of enforcement options to deal with disturbance complaints against licensed premises. Managing complaints effectively is important to building good relationships between your venue, patrons, and the community.
https://www.bbb.org/council/consumer-education/complaints/view-national-complaint-statistics/
Check out the Better Business Bureau's compilation of statistics concerning complaints against specific businesses and charities. View Consumer Complaint Reports and Statistics
https://www.service.nsw.gov.au/contact-us/customer-complaints
Our priority is to respond to complaints within 20 business days unless it involves a complex matter or requires specialist investigation. In these instances you will be kept updated on the progress of your complaint. We will endeavour to respond to queries at the point of …
https://www.usa.gov/consumer-complaints
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies. Some federal agencies accept complaints about companies, but may not resolve your problem. They use complaints to help them investigate fraud.
https://www.fairtrading.nsw.gov.au/help-centre/online-tools/make-a-complaint
Please contact the retailer / business in an attempt to resolve your matter before lodging your complaint. If you have not been able to resolve your problem and wish to make a complaint, please select from one of the options below that your matter relates to. Matters handled by NSW Fair Trading
https://www.ombo.nsw.gov.au/complaints/making-a-complaint
NSW State Government Agencies & Councils We encourage you to talk to the agency/council first and try to resolve the complaint by writing to the agency - giving them up to six weeks to address your complaint. You can read our tips for making a complaint to help you do this.
https://www.ombo.nsw.gov.au/complaints
Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.
https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
As soon as possible, contact the business to explain the problem and the outcome you want. In many cases a simple phone call or visit can fix the problem. The business might ask you for proof of purchase and discuss whether it is a minor or major problem to determine a repair, replacement, or refund.
https://www.service.nsw.gov.au/transaction/lodge-general-consumer-complaint
Any person can lodge a complaint, however NSW Fair Trading is not able to intervene in business to business complaints, where the issues concern goods or services that are to be onsold. What you need your name and contact details
https://www.accc.gov.au/consumers/complaints-problems
Write a complaint letter Always try to resolve a problem with a business before seeking help from the ACCC. You can do this by speaking directly with the salesperson or manager or if …
https://www.consumer.ftc.gov/media/video-0054-how-file-complaint
Description Complaints help the FTC and other law enforcement agencies bring scam artists to justice and put an end to unfair and misleading business practices. If you have a …
https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc
To report fraud, identity theft, or an unfair business practice, visit ftc.gov/complaint, click on the FTC Complaint Assistant icon, and answer the questions. The more information you can provide about the situation, the more useful your complaint will be. If possible, be prepared to provide:
https://transportnsw.info/contact-us/feedback
Get in touch and the customer feedback team at Transport for NSW can answer your questions and follow up your enquiry, whether reporting graffiti, making a complaint or answer your questions. Feedback, questions and complaints transportnsw.info
https://www.ombo.nsw.gov.au/what-we-do/our-work/community-services/complaints-about-community-and-disability-services
Refer your complaint to a service provider or other body for investigation We can refer a complaint (or any part of a complaint) to a service provider or other body if it appears that the complaint raises issues that may require investigation by them. The service must report to us on the outcome of their investigation.
https://www.lawaccess.nsw.gov.au/Pages/representing/Noise/Making_a_noise_complaint/Noise_complaints_about_tenants.aspx
If your neighbour is a tenant of FaCS Housing NSW (sometimes called Housing Commission or Department of Housing), you can make a complaint to FaCS Housing NSW about noise. For more information on FaCS Housing NSW policies, see the Housing NSW website.
https://www.afca.org.au/make-a-complaint/insurance/
The Australian Financial Complaints Authority (AFCA) can consider a complaint you have about a life insurance or general insurance product. This page outlines the types of complaints AFCA can consider about insurance products. It also tells you what to do next if you want to make a complaint to us.
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