Complaint Community Services Nsw

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Complaints about community services - NSW Ombudsman

    https://www.ombo.nsw.gov.au/what-we-do/our-work/community-services/complaints-about-community-and-disability-services
    We handle complaints about most community services in NSW, including: the Department of Communities and Justice; non-government services that are funded, licensed, or authorised by the Minister for Family and Community Services, the Minister …

Complaints and feedback Family & Community Services

    https://www.facs.nsw.gov.au/about/contact/complaints
    Post: Reply Paid 63437, Complaints Unit, Locked Bag 4028, Ashfield NSW 2131. Alternatively, you can contact your local Community Services Centre. Funded contract related complaints. Service providers can make contracting complaints to DCJ about DCJ or about the services or management practices of an organisation funded by DCJ.

Community Services (Complaints, Reviews and Monitoring ...

    https://www.legislation.nsw.gov.au/~/view/act/1993/2
    Community Services (Complaints, Reviews and Monitoring) Act 1993 No 2 . Status information . Long title . ... 27 Additional grounds for investigating complaint . ... is compiled and maintained in a database of legislation by the Parliamentary Counsel's Office and published on the NSW legislation website, ...

Community Services (Complaints, Reviews and Monitoring ...

    https://www.legislation.nsw.gov.au/inforce/1f5648fc-92c4-ea85-f38c-9d8fe1f20f1d/1993-2.pdf
    Community Services (Complaints, Reviews and Monitoring) Act 1993 No 2 New South Wales Historical version for 1.1.2012 to 30.6.2013 (generated on 9.07.2013 at 10:03) An Act to provide for complaints, reviews an d monitoring in relation to the provision of community services; to provide for Official Community Visitors and their

Department of Family and Community Services

    https://www.facs.nsw.gov.au/
    Community and Justice Services (DCJ) supports vulnerable people and families to participate in social and economic life and build stronger communities. ... The NSW Government has established the Bushfire Housing Assistance Service to support people who are temporarily or permanently displaced as a result of the NSW bushfires.

Complaints Handling Policy Policy library

    https://policies.education.nsw.gov.au/policy-library/policies/complaints-handling-policy
    Policy statement. Complaint handling in the Department of Education is fair, efficient and accessible. The department has a respectful and productive workplace culture where consumers, members of the community, and staff can raise their concerns directly.

Complaints Fair Trading NSW

    https://www.fairtrading.nsw.gov.au/trades-and-businesses/business-essentials/dealing-with-customers/complaints
    Head office management was unhappy to hear from NSW Fair Trading that it had received a significant number of complaints against the business over a period of three months. Without formal complaint records within the company, there was no opportunity to fix …

Lodge a Complaint - NSW Police Public Site

    https://www.police.nsw.gov.au/online_services/providing_feedback/lodge_a_complaint
    Online Services. Community Portal. Non-Emergency. 131 444. Crime Stoppers. 1800 333 000. You are here: Home ≫ Online Services ... You are entitled to remain anonymous however you should be aware the NSW Police's ability to respond effectively to your complaint could be hindered if we are unable to seek further detail or clarification from you.

Your feedback - Patient care, treatment and concerns

    https://www.health.nsw.gov.au/patientconcerns/Pages/feedback.aspx
    Make a complaint. It is important for you and your family to say what you think about the health services you receive in New South Wales - especially if you were not satisfied with them. There are four ways you can raise any questions or concerns about your treatment in hospital or community health service:

Residential tenancy complaints Fair Trading NSW

    https://www.fairtrading.nsw.gov.au/about-fair-trading/our-services/resolving-issues/residential-tenancy-complaints
    Details of the Voluntary Purchase and Demolition Program for homes in NSW found to contain loose-fill asbestos insulation. ... NSW Fair Trading provides a free complaint service for tenants, residents, landlords and agents with real estate and property related matters or disputes. ... Information on strata and community mediation services.

Making a complaint - olsc.nsw.gov.au

    http://www.olsc.nsw.gov.au/Pages/lsc_complaint/olsc_making_complaint.aspx
    If you are making a complaint on behalf of another person, such as a relative or friend, you will need to tell us their name and your relationship to them and provide their authority in writing. Who can I make a complaint about? You can complain about a solicitor or barrister practising in New South Wales.

School Community and Consumer Complaint Procedure ...

    https://policies.education.nsw.gov.au/policy-library/associated-documents/School-complaint-procedure_AC.pdf
    School Community and Consumer Complaint Procedure . www.dec.nsw.gov.au. 2. 2. Receiving a complaint. 2.1irst steps F. A complaint is an expression of dissatisfaction . made to the Department, where a response or resolution is reasonably expected or legally required. A complaint can be about any aspect of the services provided or contracted by ...

Complaints Customer Service

    https://www.customerservice.nsw.gov.au/improving-customer-service/customer-service-commission/surveys/complaints
    Customers who said they made a complaint had lower overall satisfaction with NSW Government services than customers who had not made a complaint. Quantitative survey results indicated 30 per cent of consumers and 34 per cent of businesses said they made a complaint to a NSW Government agency. ... A safer community ...

Make a complaint - juvenile.justice.nsw.gov.au

    http://www.juvenile.justice.nsw.gov.au/Pages/youth-justice/make-a-complaint.aspx
    Email: [email protected] Web: Ombudsman NSW The Minister for Families, Communities and Disability Services, who is in charge of Youth Justice. Your complaint to the Minister must be in writing. Contact details: Minister for Families, Communities and Disability Services Parliament House Macquarie St Sydney NSW 2000

Home - NSW Health Care Complaints Commission

    http://www.hccc.nsw.gov.au/
    Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …

Community Services complaint form

    http://www.community.nsw.gov.au/__data/assets/pdf_file/0017/322127/clientfeedback.pdf
    If the complaint relates to your children or children in your care please provide the following details: ... by Community Services or disclosed to persons outside Community Services unless required ... Community Services complaint form

Complaint Management Guidelines

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/GL2006_023.pdf
    Complaint Management Guidelines Summary To provide an operational framework for dealing with a complaint in accordance with the Complaint Management Policy (PD2006_073). These guidelines provide interpersonal strategies for dealing with consumers at the first point of …

Complaint Management Policy

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2006_073.pdf
    4.3 NSW Department of Health is responsible for: • Reviewing and evaluating the implementation and effectiveness of complaint management policy. • Reviewing reports provided by health services on complaint data and trend analysis. • Ensuring a statewide report on complaint information is …



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