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https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
If this does not help, or you do not want to speak to the staff, you can contact the health board or trust’s concerns team. If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so.
https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss. Included in your formal complaint should be the ...
https://www.nhsdirect.wales.nhs.uk/localservices/gpfaq/
GPs - Frequently Asked Questions. How do I find and register with a GP? To find a GP you should contact the NHS Wales Shared Services Partnership in your area and ask for 'Contractor Services' which will be able to provide you with a list of GP’s in your area. Recommendation from …
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
Download your own GP surgery complaint letter template ... How to make a complaint to your GP or hospital. ... The Patients Association is a registered charity in England and Wales (1006733). A company limited by guarantee. Registered company in England and Wales (02620761)
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.which.co.uk/consumer-rights/advice/how-to-take-a-complaint-to-the-health-service-nhs-ombudsman
If you have a complaint with your GP or surgery, you can refer your complaint to the Health Service (NHS) Ombudsman. We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. ... Wales Public Services Ombudsman for Wales (PSOW)
https://www.ombudsman.org.uk/sites/default/files/How_to_raise_concerns_about_a_general_practice_0.pdf
complaints about a GP practice If you are unhappy with the treatment or service you, a family member or someone you care for has received from a GP practice, you may want to make a complaint. This is information on how to raise a concern, give feedback or make a complaint to a general practice. This could get your problem sorted out by
http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints
Concerns / Complaints. ... You can also email the team at [email protected] or fill in a complaint form below. If you would like to communicate with us via BSL ... The aim is for you to receive a written response to your complaint within 30 working days. However, if a more in-depth investigation is required, the Health Board can take up to ...
http://www.cliftonsurgery.wales.nhs.uk/complaints
If you wish to make a complaint, please telephone, write or ask to speak to the complaints manager Cheryl Smith. She will take the full details of the complaint and a decision will be made on how best to undertake the investigation.
https://www.abersychangp.wales.nhs.uk/contact/feedback-complaints/
Feedback and Suggestions. We welcome feedback and suggestions to improve the care we provide our patients. Suggestions for developments to this website can be made by emailing the practice at [email protected] email address is not accessed every day and should not be used to contact the surgery regarding anything other than Feedback and Suggestions.
http://www.healthscotland.scot/contact-us/comments-and-complaints
This page explains how to make a complaint or provide feedback. GPs, hospitals and other healthcare services. ... Visit NHS inform to complain about a GP, pharmacy, dentist or hospital in Scotland . Alternatively, you can call them on 0800 22 44 88. NHS Health Scotland.
http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
community services) or the Local Health Board (if your complaint is about general practitioners or dentists, pharmacists or opticians). NHS Direct Wales can give you contact details. If you prefer you can put your comment or complaint in a letter. Who can complain? You can make a complaint, if you have used NHS services or facilities.
https://www.medicalprotection.org/uk/articles/nhs-complaints-procedure---wales
The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.
https://www.england.nhs.uk/contact-us/complaint/
When making a complaint, you can choose to complain to either of the following: The healthcare provider. This is the organisation where you received the NHS service, for example your hospital, GP surgery or dental surgery. The commissioner. This is the organisation that pays for …
https://aberbeeg.gpsurgery.net/patient-info/complaints-compliments/
If you are unhappy with the outcome of your in-house complaint then you can contact the Putting Things Right Team at Aneurin Bevan University Health Board who will investigate your complaint further. Their web address is www.puttingthingsright.wales.nhs.uk. If you feel you would like help or advice regarding a complaint, you may contact ...
https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
Refer the complaint for formal investigation where it raises a serious issue of public health and safety or may result in disciplinary proceedings. Take no further action regarding the complaint. Refer the complaint to a more appropriate agency (for example the Office of Aged Care Quality and Compliance).
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
It will speed up the process if you include the following line in your complaint: “I give permission for my complaint to be shared with (insert name of GP / dental surgery etc.) in order for NHS England to carry out an investigation.” Removable Media
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