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https://www.cqc.org.uk/guidance-providers/regulations-enforcement/regulation-16-receiving-acting-complaints
Component of the regulation. Providers must have regard to the following guidance . 16(1) Any complaint received must be investigated and necessary and proportionate action must be taken in response to any failure identified by the complaint or investigation. People must be able to make a complaint to any member of staff, either verbally or in writing.
https://www.gov.uk/government/organisations/cabinet-office/about/complaints-procedure
The Cabinet Office is committed to providing a high-quality service to everyone we deal with. In order to do this we need you to give us any comments about our service, and to tell us when we get ...
http://www.legislation.gov.uk/uksi/2009/309/contents/made
Legislation is available in different versions: Latest Available (revised):The latest available updated version of the legislation incorporating changes made by subsequent legislation and applied by our editorial team.Changes we have not yet applied to the text, can be found in the ‘Changes to Legislation…
https://www.gov.uk/consumer-protection-rights
The law protects your consumer rights when you buy goods or services. Find out who to contact for consumer protection advice. You can get help if you’re treated unfairly or when things go wrong.
http://www.legislation.gov.uk/all?title=complaints
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https://en.wikipedia.org/wiki/Consumer_protection_in_the_United_Kingdom
Consumer protection in the United Kingdom is effected through a multiplicity of Acts of Parliament, statutory instruments, government agencies and departments and citizens' lobby groups and aims to ensure the market economy produces fairness and quality in goods and services people buy. The main areas of regulating consumer affairs include, fairer terms in contracts for goods and services, by ...
https://www.nidirect.gov.uk/articles/noise-nuisance-and-neighbours
If everyone liked the same sounds, noise would not be a problem. What's music to your ears, your neighbour might dislike. Entertainment venues and neighbours can cause a noise nuisance. Your local council can help resolve noise problems.
https://www.parliament.uk/business/commons/governance-of-the-house-of-commons-/feedback/
The Compliments, Complaints and Comments scheme welcomes feedback from our customers to help us make improvements to services provided by the House of Commons. If you have an urgent issue which needs to be resolved immediately, please report it …
https://www.cipd.co.uk/knowledge/fundamentals/emp-law/recruitment/questions
A full list of legislation governing the law on recruitment in the UK is given at the end of these Q&As. The most significant example is the Equality Act 2010. Discrimination. The Equality Act 2010 makes it unlawful for employers to discriminate against job applicants (and existing workers) because of a ‘protected characteristic,’ namely: ...
http://www.environmentlaw.org.uk/rte.asp?id=76
The police can deal with a complaint if the noise amounts to a breach of the peace, or where it is associated with threatening, violent or other anti-social behaviour. ... The UK does not have a consolidated body of legislation on noise pollution.
https://www.citizensadvice.org.uk/debt-and-money/banking/complaints-about-banks-and-building-societies/
If the problem can't be sorted out or you're unhappy with the service you get from the bank or building society you can make a formal complaint through the company's complaints process. The complaints process. Banks and building societies are required by law to have a written complaints process which tells customers how to make a complaint.
https://www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs59_how_to_resolve_problems_and_complain_about_social_care_fcs.pdf
Age UK factsheet 59 February 2020 How to resolve problems and complain about social care Page 3 of 26 1 Sources and terms used in this factsheet Care Act 2014 The Care Act 2014 (‘the Act’), supporting regulations and the Care and Support Statutory Guidance (‘the statutory guidance’) were introduced in …
https://dictionary.cambridge.org/dictionary/english/legislation
legislation definition: 1. a law or set of laws suggested by a government and made official by a parliament: 2. a law or…. Learn more. Cambridge Dictionary +Plus
https://www.wired.co.uk/article/what-is-gdpr-uk-eu-legislation-compliance-summary-fines-2018
Europe is now covered by the world's strongest data protection rules. The mutually agreed General Data Protection Regulation (GDPR) came into force on May 25, 2018, and was designed to modernise ...
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in legislation.
https://www.policeconduct.gov.uk/complaints-reviews-and-appeals/statutory-guidance
It is based on an understanding that a complaint is an expression of dissatisfaction with the way someone has been treated or with the service they have received. This provides important feedback and should be considered seriously as an opportunity to improve police services and practice. Statutory guidance - February 2020
https://ico.org.uk/for-organisations/guide-to-pecr/
The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
https://www.article19.org/data/files/pdfs/publications/uk-media-regulation.pdf
In the United Kingdom, the print media is essentially self-regulating. There is no statutory Press Council, no statutory complaints body and no requirement that journalists be registered or belong to any particular association. There is, however, a body established by newspaper bodies themselves, the Press Complaints Commission.
https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
A complaint or concern is an expression of dissatisfaction about an act, omission or decision of NHS England, either verbal or written, and whether justified or not, which requires a response. 4 Scope This policy applies to the handling of complaints or concerns relating to directly commissioned services or services provided by NHS England. ...
https://arstechnica.com/tech-policy/2015/05/uk-government-quietly-rewrites-hacking-laws-to-grant-gchq-immunity/
May 17, 2015 · On June 6, just a few weeks after the complaint was filed, the UK government introduced the new legislation via the Serious Crime Bill that would allow GCHQ, intelligence officers, and …
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