Complaint Nhs Wales

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Health in Wales NHS Complaints

    https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
    NHS Complaints. How to raise a concern about the NHS in Wales . The NHS in Wales aims to provide the very best care and treatment. But sometimes things may not go as well as expected. When that happens, you should raise your concerns with the staff involved with your care or treatment, so that they can look at what may have gone wrong and try ...

Complaints - Betsi Cadwaladr University Health Board

    https://bcuhb.nhs.wales/contact-us/complaints/
    What is a complaint? A complaint is when you feel unhappy about any service provided by the NHS. By telling us about your complaint, we can apologise to you, investigate and try to put things right. We will also learn lessons and improve services where they need to be better.

Health – NHS Complaints – General information

    https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
    This Fact sheet is about complaints about the NHS in Wales, other than complaints about primary care (e.g. GPs, dentists, pharmacies) and continuing care. Please see the separate fact sheets for information on these topics. It should be read together with the general information booklet about our service.

Complaints - statswales.gov.wales

    https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
    Complaints Complaints to the NHS about hospital & community health services and family health services. Reports Hospital and Community Health Services complaints by organisation and service area: Hospital and Community Health Services complaints by organisation and profession ...

Complaints - Swansea Bay University Health Board

    https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
    Or, use our dedicated email: [email protected]; Or you can ring us on 01639 684440 and leave a voicemail; Your concern will be treated confidentially, and you do not need to give your name or personal details, unless you want a reply. If you wish to make a complaint you can contact the Patient Feedback Team, which deals with complaints:

Complaints in the NHS

    http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
    opticians). NHS Direct Wales can give you contact details. If you prefer you can put your comment or complaint in a letter. Who can complain? You can make a complaint, if you have used NHS services or facilities. If you are unable to make your complaint yourself, then someone else, such as a relative or friend, can complain for you.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

NHS Complaints Procedure - Wales - Medical Protection

    https://www.medicalprotection.org/uk/articles/nhs-complaints-procedure---wales
    The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

Complaints/Feedback - Swansea Bay University Health Board

    https://sbuhb.nhs.wales/about-us/complaints-feedback/
    Please note: Although we will not be responsible for most health services in Bridgend County from April 1, 2019, if your feedback or complaint about services in that area relates to an issue which happened before that date, you will still need to contact us.

PTHB Complaints/Concerns

    http://www.powysthb.wales.nhs.uk/complaints
    If however you would prefer to speak to someone not in the ward or department you should contact the Patient Experience/Concerns Team on 01874 712697 or email [email protected]; complete our ‘Raising a Concern Form’ or write to:

Complaints Dental Wales - dental-referrals.nhs.wales

    https://www.dental-referrals.nhs.wales/patients/complaints/
    Complaints. You can make a complaint if you are a service user, a patient, a referrer or a provider of care (primary or secondary). Before contacting us about a complaint it is important to understand what services we provide. We take referrals from dentists, triage (assess) them and then send them to an appropriate provider.

Concerns / Complaints - Cardiff & Vale University Health Board

    http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints
    Other than in exceptional circumstances, a complaint should be made as quickly as possible in relation to the problem arising. If there is a good reason why the complaint cannot be made sooner, it may still be possible to investigate your concerns, as long as no more than a year has passed.

Law Wales - NHS complaints

    https://law.gov.wales/publicservices/health-services/nhs-complaints/?lang=en
    The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (SI 2011/704) (CCRAWR 2011) were made in exercise of the Welsh Ministers’ powers under CHSA 2003 and NHSRWM 2008. The regulations set out the process for making NHS complaints in Wales and access to the redress arrangements.

Welsh Government Make a complaint - secure.gov.wales

    https://secure.gov.wales/contact_us/makeacomplaint/?lang=en
    May 31, 2017 · To make a complaint: Phone 03000 251378. or. download the form and send to: [email protected]. Complaints Advice Team Welsh Government Cathays Park Cardiff CF10 3NQ. NHS. Make a complaint about an NHS Wales service.

Public Services Ombudsman for Wales

    https://www.ombudsman.wales/
    Want to make a complaint? Use our online form to see if we can help. Start Start Or resume a previous complaint. Nick Bennett, Public Services Ombudsman for Wales. By investigating complaints, we aim to put things right for service users and contribute to improving …

Complaints - Public Health Wales

    https://phw.nhs.wales/use-of-site/complaints/
    Complaints relating to compliance with Welsh Language Standards. Public Health Wales is implementing the Welsh Language Standards Regulations (No.7) 2018. If you wish to raise a complaint relating to Public Health Wales’ compliance with the Welsh Language Standards, you can contact us in …

Complaints against the NHS in Wales

    https://www.assembly.wales/Research%20Documents/Complaints%20Procedures%20in%20the%20NHS%20in%20Wales%20-%20Research%20paper-25082005-43805/05-030-English.pdf
    to whether the Bill's coverage will extend to Wales. 7 Number of complaints to the NHS in Wales, 2000-01 to 2003-04 The Welsh Assembly Government publication Complaints to the NHS in Wales, 2003-04 (SDR 70/2004) provides a range of data on complaints received by the Hospital and



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