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https://www.nationalrail.co.uk/contact/feedback/77662.aspx
You should always try and resolve your complaint with your rail service provider first. Rail Ombudsman. If you are not happy with the response from the Train Company or station operator, you can to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve ongoing complaints between rail service providers and their customers.
https://www.railombudsman.org/making-a-complaint/start-a-complaint/
rail ombudsman customer complaints. We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.
https://www.nationalrail.co.uk/contact/feedback/77670.aspx
Please give us the opportunity to try to resolve your complaint. If you are unhappy with the response you do receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve ongoing complaints/disputes between us and our customers.
https://www.transportfocus.org.uk/advice-and-complaints/complaining-about-your-train-journey/
Tips for making a complaint. You will need to contact the right rail company first. National Rail Enquiries gives a list of all the train operating companies.The National Rail Enquiries journey planner can also tell you which train company you need to complain to and provides their contact details.. If your complaint concerns a station then you will need to know who manages it.
https://www.nidirect.gov.uk/articles/making-complaint-about-rail-services
Do you have a complaint about a rail service, station or train? Find out how to register your complaint and what to do if you are not happy with the outcome. Making a complaint about rail services nidirect
https://www.complaintsdepartment.co.uk/northern-rail/
Northern Rail is the main train operator in the North of England and is a British train operating company owned by Serco-Abellio. Northern runs a mix of commuter rural and some longer-distance services around Cheshire, County Durham, Cumbria, Greater Manchester, Lancashire, Merseyside, Northumberland, Teesside, Tyne and Wear and Yorkshire.
https://www.southwesternrailway.com/contact-and-help/complaints
There is always somebody over the phone between 06:00 and 22:00 who can update you on the status of your complaint. We want to improve our complaints handling to help us offer you a better service. If you are unhappy with our response, you can go to the Rail Ombudsman who will assist you further. https://www.railombudsman.org
https://www.nationalrail.com/contact/
Click on the operator of your train in question to report a complaint: Please use the form below to contact nationalrail.com about this website . If your query is about a ticket booked online, please call the online ticket sales office on 0333 202 2222.
https://www.complaintletter.net/preview/Train_Complaint_Letter
Train Complaint Letter. Great for public transportation disputes, this train complaint level outlines the problems of delays and customer service. ... Some problems that arise on trains are certainly matters of safety and are therefore out of the hands of the rail line. However, this past July I took a cross-country trip on the Seaside line ...
http://www.railnews.in/sms-complaint-number-for-indian-railways-passengers/
Jan 09, 2018 · NEW DELHI: Indian Railways have introduced a System where one can complain from a running train. The SMS about complaint will be acknowledged and attended. Give the Train No., Bogie No., precise nature of complaint like no water in toilets, no lights, fans not working, security problem or whatever through SMS.
https://www.transportfocus.org.uk/advice-and-complaints/rail-complaints/
Transport Focus will always do its best to help resolve your complaint or enquiry to your satisfaction, even if that means it is passed on to where its believed it can be resolved more effectively. Transport Focus follows three key principles: aim high and seek the best possible outcome for a passenger’s complaint
https://erail.in/info/complaint-complaint-web-portal-and-mobile-app/1005
Complaint Web Portal & Mobile App Info Home. Spot Train. PNR. Trains/Seats. Route. Seats. Fare ... Complaint or suggestion can be sent as free flow text as SMS to the number 9717630982. Complaints will be also be assigned a unique complaint ID number which can be used for tracking.
https://www.britrail.net/contact-us
All original receipts showing amounts paid for the rail pass or ticket issued by ACP Rail International or an authorized travel outlet, including replacement pass/train ticket, must be submitted to validate the claim. Please refer to the Rail Pass Safeguard Plan Ticket Wallet for a …
https://en.wikipedia.org/wiki/British_Rail
British Railways (BR), which from 1965 traded as British Rail, was the state-owned company that operated most of the overground rail transport in Great Britain between 1948 and 1997. It was formed from the nationalisation of the "Big Four" British railway companies and lasted until the gradual privatisation of British Rail, in stages between 1994 and 1997.Headquarters: London, United Kingdom
https://www.greateranglia.co.uk/about-us/our-performance/customer-complaints
Greater Anglia is committed to providing a customer complaint procedure that meets the needs and expectations of all its customers. We recognise that customer feedback is essential to continuously improve our business, and your experience when you travel with us and welcome as well as act on the feedback we receive.
https://orr.gov.uk/rail/licensing/licensing-the-railway/complaints-handling-procedures
This webpage provides information on complaints handling procedures and is aimed at train and station operators. Information specifically for passengers on making a complaint is also available.. Proposals to introduce an Alternative Dispute Resolution (ADR) scheme in the rail sector will require changes to rail companies' Complaints Handling Procedures (CHPs).
https://www.consumercomplaints.in/indian-railways-b101527
Indian Railways reviews and complaints. Contact customer care: +91 11 2338 1213. Submit your complaint or review on Indian Railways customer care.1%
https://www.railcard.co.uk/contact-us/
If you haven’t been able to purchase a Railcard online, you can buy most 1-year Railcards at any staffed National Rail ticket office (see individual Railcard websites for details). If you’re having issues with your existing Railcard, please contact us on Twitter, Facebook, 0345 3000 250 or [email protected].
https://www.greatnorthernrail.com/help-and-support/contact-us/complaints-handling-procedure
Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.
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