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https://www.cbsa-asfc.gc.ca/contact/com-eng.html
Oct 10, 2019 · Complaints will be handled in an efficient, professional and impartial manner. Tell us when you think we could have done better. The CBSA takes all complaints very seriously and will respond directly to your concerns. For more information on the CBSA complaints process, please visit our Frequently Asked Questions and Service Standards.
https://cbsa-asfc.gc.ca/contact/faq-eng.html
Sep 30, 2013 · Often, complaints can be resolved in our initial contact with the client. The CBSA will strive to respond to the client within 40 calendar days after a written complaint is received. If the complaint was not successfully resolved in the initial contact, the CBSA will continue its review of the complaint.
https://www.cbsa-asfc.gc.ca/contact/feedback-retroaction-eng.html
To assist us in directing your feedback to the appropriate CBSA office, please specify the CBSA location of the incident (e.g., name of city, town). You may wish to refer to our Directory of CBSA Offices (opens in a separate window or tab). Tracking/form/cargo number (if applicable) Service provider (if applicable)
https://www.canada-usblog.com/2016/09/22/how-to-file-a-complaint-against-the-canada-border-services-agency/
Sep 22, 2016 · where possible, the name and/or badge number of the CBSA officer involved. Based on our experience, the Recourse Directorate will send the complaint to the relevant port of entry (where the CBSA officer at issue works). The CBSA will conduct an investigation into the complaint.
https://www.cbsa-asfc.gc.ca/contact/menu-eng.html
Oct 22, 2018 · If you have received a call from 1-800-461-9999 or any other 1-800 number, it isn't the CBSA calling. CBSA employees do not contact the public by phone.This is a scam. Never give your social insurance number over the phone. Learn more about how scammers pose as CBSA employees.. To report scams, please contact the Canadian Anti-Fraud Centre.
https://www.wikihow.com/Report-Immigration-Fraud-in-Canada
Feb 11, 2020 · If you want to report immigration fraud and you are currently located outside of Canada, the easiest way to do so is to find the Canadian embassy or consulate nearest you. You can find locations of all Canadian embassies and consulates by visiting the Travel page of the Government Canada website.
https://www.theglobeandmail.com/canada/article-cbsa-faced-more-than-100-founded-complaints-of-misconduct-by-border/
Sep 04, 2018 · The Canada Border Services Agency faced more than 100 founded complaints from travellers last year, including allegations of racism and rudeness – and …
https://cbsa-asfc.gc.ca/recourse-recours/menu-eng.html
Oct 10, 2019 · Connecting with the CBSA Whether providing feedback or requesting a review, you can now do it online. The Feedback Form provides you with the opportunity to make a compliment, comment or complaint to the CBSA and its employees. The E-Appeals form allows you to ask for a review of an enforcement action online.
https://www.canada.ca/en/immigration-refugees-citizenship/services/protect-fraud/report-fraud.html
If you or someone you know is a victim, contact your local police. To report a crime without saying who you are, call Crime Stoppers at 1-800-222-TIPS (8477). Do not take the law into your own hands or take part in any illegal activity. Top questions about fraud and scams
https://o.canada.com/news/cbsa-airport-agents-harassment-humiliation
Jul 08, 2013 · Two complaints referred to CBSA officers as “perverts” or “pervylooking” in relation to either strip searches or searches though laptop computers. One young man, returning from a …
https://bccla.org/wp-content/uploads/2017/06/FINAL-for-web-BCCLA-CBSA-Oversight.pdf
memo to CBSA staff with information about employee assistance counselling to CBSA members affected by the death, out of fear that the news might get out. Media reports suggested that Ms. Vega Jiménez’s family had signed some kind of confidentiality agreement in relation to her death;
http://redbookonline.bc211.ca/service/53935320_53935320/cbsa_compliments_comments_and_complaints
Complaints can be submitted online by completing the electronic feedback form at https://www.cbsa-asfc.gc.ca/contact/feedback-retroaction-eng.html; complaints can also be sent by mail. The CBSA will try to contact complainants within 14 calendar days after a written complaint is received, but current accurate wait times are updated on the website.
https://www.cbc.ca/news/canada/windsor/travellers-complain-cbsa-officers-rude-1.4809386
The Canada Border Services Agency faced more than 100 founded complaints from travellers last year, including allegations of racism and rudeness — and one instance of a woman alleging a border ...
https://cbsaproblems.wordpress.com/things-done/
Initial complaint to CBSA, Calling Canadian Consulate Immediately called CBSA to complain. They indicated that it didn’t sound appropriate, and it didn’t sound Canadian.
https://www.cbc.ca/news/canada/cbsa-files-abuse-atip-1.4999473
"CBSA, for many years, has been a law unto itself," said Toronto immigration lawyer Joel Sandaluk. "It's hard to imagine an organization with the size and the complexity and the amount of ...Author: Diana Swain
https://www.bbb.org/us/ar/little-rock/profile/collections-agencies/cbsa-collections-0935-2546
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are ...
https://globalnews.ca/news/4425464/canadian-border-guard-complaints-report/
Sep 04, 2018 · Racism, insults among complaints made about Canadian border guards: report The Canada Border Services Agency faced more than 100 founded complaints from travellers last year, including allegations...
https://en.wikipedia.org/wiki/Canada_Customs
The Canada Border Services Agency (CBSA; French: Agence des services frontaliers du Canada; ASFC) is a federal law enforcement agency that is responsible for border protection and surveillance, immigration enforcement and customs services in Canada.The CBSA is accountable to Parliament through the Minister of Public Safety and Emergency Preparedness.. The CBSA was created on …Motto: Protectio Servitium Integritas, (Latin for …
https://www.cbsnews.com/news/how-to-complain-effectively-to-anyone/
Dec 17, 2010 · Best way to complain: Your go-to tool in this instance is what we like to call a complaint sandwich - you start with a positive statement, voice your complaint, and end with a positive statement.
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