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https://www.bt.com/help/home/complaints.html
Availability of BT Broadband and BT Infinity in my area. To see which BT Broadband services are available at your property use the BT.com availability checker. Sometimes, even though a street cabinet may have been enabled with fibre broadband it doesn't always mean you'll be able to get BT …
https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · BT's customer service team is on 0800 800 150 (or 0330 123 4150 if calling from a mobile). You can also complain via online chat or e-form here – …
https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/index.htm
BT Customer Complaints Code. We know we don’t always get it right. Our Customer Complaints Code explains what you can do if you’re not happy. It tells you: how you can complain ; what we’ll do and when ; what you can do if you aren't happy with our response, including details of the ADR scheme (Alternative Dispute Resolution) which BT is ...
http://www.btcomplaint.com/tips-on-how-to-complain-to-bt/
The best way to get to the high level BT complaints department is to either write directly to the chairman or a member of the board. Or write to the address on the bill. Here is a list of useful BT complaint …
https://uk.trustpilot.com/review/bt.com
Deciding to leave BT , Broadband problems, slow speed etc, engineers who have been here even state how bad the company has become. I wanted and paid for extra fast broadband, received a dial up speed..constant calls for help, and having to repeat my self over and over..really fed up now. Goodbye BT you are a waste of time.
https://www.resolver.co.uk/companies/bt-complaints
If you want to make a complaint about BT using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint.
https://forums.moneysavingexpert.com/discussion/3513645/bt-complaints-escalation
Oct 23, 2011 · BT rep, this is a complaint you need to deal with. Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam. 0. 28 September 2011 at 12:17PM. BT_company_representative Has MSE’s permission to post for company.
https://www.bt.com/help/home/contactus/
Get support for BT Broadband, Mobile, Landline, and TV with our knowledge base, or contact us directly via our live web chat or customer service line. Contact us. Need some help with a BT service or product? ... Broadband Mobile Landline Sport TV Account & Billing Security Email Moving Home Complaints ...
https://community.bt.com/t5/Archive-Staging/Formal-Complaints-Ombudsman-Services/td-p/1192480
BT formal complaints process: www.btplc.com/Thegroup/RegulatoryandPublicaffairs/Codeofpractice/CustomerComplaintsCode/index.htm - Customer must request a "deadlock letter" from the supplier. Deadlock cannot be requested until at least 8 weeks have elapsed from the formal complaint being raised.
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint
If you need advice or if you’d like to let us know about your experiences with a telecoms provider, this section of the website will be helpful.
https://www.resolver.co.uk/companies/bt-complaints/contact-details
How to complain about BT customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
https://www.ombudsman-services.org/sectors/communications
Unfortunately, we’re not the right people to deal with complaints about things like: The location of telegraph poles/mobile phone masts. Cable and wiring inside your property. The creative content and messaging of websites, advertisements, calls, emails, SMS or messages.
https://uk.trustpilot.com/review/business.bt.com
BT Reviews 84 • Bad . business.bt.com ... from our old Avaya system we still after 9 months can not our billing sorted even after a month of call e-mail and complaints bt just do not care at all about use. Just say away from bt. the system work to make call and click dail. we have 60 lines using Yealink. do not think I be using BT again after ...
https://www.trustedreviews.com/how-to/how-to-complain-bt-vodafone-sky-talktalk-ofcom-uk-2942728
Jul 27, 2016 · Whether you’re experiencing a BT Broadband outage or fed up with EE’s coverage in your area, the UK communications regulator known as Ofcom is there to hear your complaints.
https://my.bt.com/s/apps/appscomplaints/index.html
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