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https://www.fairtrading.nsw.gov.au/trades-and-businesses/business-essentials/dealing-with-customers/complaints
Head office management was unhappy to hear from NSW Fair Trading that it had received a significant number of complaints against the business over a period of three months. Without formal complaint records within the company, there was no opportunity to fix …
https://www.fairtrading.nsw.gov.au/help-centre/online-tools/complaints-register
The Complaints Register lists businesses that have had 10 or more complaints lodged with NSW Fair Trading against them in one calendar month. It helps consumers make informed purchasing decisions and aims to create a fairer marketplace where information about businesses is easily available. The Complaints Register also lists:
https://www.customerservice.nsw.gov.au/improving-customer-service/customer-service-commission/surveys/complaints
Incidence of complaints. Customers who said they made a complaint had lower overall satisfaction with NSW Government services than customers who had not made a complaint. Quantitative survey results indicated 30 per cent of consumers and 34 per cent of businesses said they made a complaint to a NSW Government agency.
https://www.smh.com.au/business/consumer-affairs/the-most-complained-about-businesses-in-nsw-for-july-nsw-fair-trading-20160824-gqzub2.html
NSW Fair Trading reveals the most complained about businesses in NSW for July . ... But the good news is we spoke to all those businesses and shared our complaints and lots have improved ...Author: Lucy Cormack
https://www.lifehacker.com.au/2016/08/top-20-most-complained-about-businesses-in-nsw/
Aug 25, 2016 · NSW Fair Trading has just launched its Complaints Register to document which businesses in the state have received the most complaints each month. It …
https://www.service.nsw.gov.au/contact-us/customer-complaints
Sydney NSW 2001; Complaints about our services. Service NSW is committed to providing excellent customer service and every attempt is made to deal with complaints on the spot, however, if you would like to submit a complaint we would like to assure you that we will act in an open and honest manner, and within clear timeframes.
https://www.lawaccess.nsw.gov.au/Pages/representing/complaints_directory/Businesses,-organisations-and-other-services.aspx
Complaints about universities with campuses in NSW but based in other states cannot be made to the NSW Ombudsman. Private schools (non-Catholic) Each independent school registered with the Board of Studies must have in place policies and procedures in relation to complaints and grievances.
https://www.smartcompany.com.au/business-advice/evil-spirits-present-building-nsw-fair-trading-reveals-complained-businesses/
Aug 25, 2016 · The list, published on the NSW Fair Trading website, includes 20 businesses that received 10 or more complaints in the month of July. The …Author: Dominic Powell
https://legalvision.com.au/online-business-customer-complaints/
Currently, your business will appear on the Register if NSW Fair Trading receives 10 or more complaints about your business in any given month. Complaints to the Register do not need to concern a breach of the Australian Consumer Law, illegal practices or unsatisfactory goods or services. The Register will record any complaint received.
https://www.health.nsw.gov.au/tobacco/Pages/let-us-know-reports-complaints.aspx
For further information or for any other complaints, please call the Tobacco Information Line on 1800 357 412. Non-English speaking people can contact the Tobacco Information Line via the translating and interpreting service (TIS) on 13 14 50 to report breaches to the smoking bans and tobacco retailing laws.
https://www.ombo.nsw.gov.au/complaints/links
Superannuation Complaints Tribunal; SafeWork NSW; Other agencies. Ageing, Disability and Home Care (ADHC) Australian Centre for Disability Law; Australian Network on Disability ; Disability Council of NSW ; Foster Care Association (NSW) Inc; NSW Commission for …
https://www.service.nsw.gov.au/transaction/report-food-complaint
The NSW Food Authority works with local councils to ensure that food sold in NSW is labelled correctly and complies with the safety standards of the respective business sector. Businesses that must comply with these standards include:restaurantscafestakeaway shopscaterersbakeries.Local councils take complaints about retail businesses (except butchers) and food poisoning in one household.If you ...
https://www.smartcompany.com.au/business-advice/harvey-norman-tops-list-nsw-business-complaints-will-impact-brand/
May 01, 2017 · Business Advice Harvey Norman tops list of NSW business complaints, but will it have an impact on the brand? Dominic Powell / Monday, May 1, 2017Author: Dominic Powell
https://www.licencecheck.nsw.gov.au/s/about
NSW Fair Trading website for public warnings-This page provides further information about public warnings about unfair business practices and people who engage in them. NSW Fair Trading website for complaints register - The NSW Fair Trading complaints register lists businesses that have had 10 or more complaints against them in one calendar ...
http://www.cessnock.nsw.gov.au/environment/regulatedpremises/complaints
Complaints with insufficient information provided Complaints about a food manufacturer, wholesaler or butcher – direct these to the NSW Food Authority ; Poor customer service by food businesses and refunds – direct these to NSW Fair Trading
https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/licensees-and-approved-managers/dealing-with-disturbance-complaints
Dealing with disturbance complaints. Licensees have an inherent obligation to make sure any negative impact on local residents or businesses in their community is minimised. The community can take action against licensed premises that have a negative impact on your neighbourhood.
https://www.foodauthority.nsw.gov.au/about-us/about-the-authority/complaints-about-the-authority
Complaints about the NSW Food Authority ... use the procedure described on the complaints about food and businesses page. Receiving feedback helps us learn how we are doing, what we’re getting right, and what we can improve on. We will try to resolve any problem quickly, explaining what we …
https://www.midcoast.nsw.gov.au/Business/Health-Safety-Regulations
For further information see Food poisoning on the NSW Food Authority's web site. General food safety complaints. We also investigate general complaints about food businesses. For example: foreign matter in food. dirty premises. poor hygiene practices
https://www.timebase.com.au/news/2016/AT334-article.html
In a recent abc.net.au article, it was revealed that NSW has become the first state to launch a complaints register, publicly listing the companies which receive the most complaints to authorities.. Why have a Complaints Register? During the 2015-16 financial year, NSW Fair Trading received over 50,000 complaints. Making some complaint information publically available provides businesses with ...
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