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https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
Complaining about NHS dental treatment. If you wish to make a complaint about a dentist or dental practice, try to resolve it directly with them first. Contact the dental surgery's practice manager with details of your complaint. You can complain in writing, by email or by speaking to someone.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-dentist-complaints/
The solution to the problem could be that the dentist is told to provide appropriate NHS treatment. You can't use the NHS complaints procedure to complain about private treatment carried out by an NHS dentist. You should send these complaints to the Dental Complaints Service run by the General Dental Council -see below.
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
https://www.nhsbsa.nhs.uk/information-patients/how-complain-about-your-dentist
NHS dental services in England. If you want to complain about NHS dental treatment, you should make your complaint directly to your dentist. If you are not happy with the result, you can find out how to give more feedback: Feedback and complaints about the NHS in England. More information about primary care services is available at:
https://www.gdc-uk.org/raising-concerns/raising-concerns-about-dental-treatment/should-i-raise-a-concern/dental-complaints-service
As private patients do not have access to the protections provided by the NHS complaints system, the General Dental Council (GDC) makes the Dental Complaints Service (DCS) available to provide a free and impartial mechanism for resolving patient complaints about private dental care.
https://www.which.co.uk/consumer-rights/advice/how-can-i-complain-about-a-dentist
If the private treatment you received was though a dental plan, you will need to contact your plan provider who will have its own complaints process. 2 Complain to the ombudsman. If you have made a formal complaint to your NHS dental practice or the NHS in your region about dental treatment you received on the NHS and feel that it has not been ...
Dental Complaints Service 37 Wimpole Street London W1G 8DQ Please read about What we can help with for further information about the role of the Dental Complaints Service. For other organisations that may be able to assist you, please visit our helpful links page.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance ... Most NHS care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the services you have received, it is important to let us ...Author: Department of Health And Social Care
https://www.scottishdental.org/public/dental-complaints/
NHS Dental Services. If you are unhappy with the quality of service you have received at your dentist, you should make a complaint to the dental practice concerned. The practice will have a complaints procedure, which you are entitled to see. If you do not wish to complain to the practice directly, you can approach the local Health Board.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · If you’re unhappy with the NHS care or treatment you've received, you have a right to complain using the NHS complaints procedure. To make a complaint, contact the feedback and complaints team at your local NHS health board. GP practices, …
https://dcs.gdc-uk.org/patients/what-we-can-help-with
A contribution towards remedial treatment so that the work can be completed by another dental professional at the same practice or at an alternative practice. Following a review of the the DCS can now, on referral from your plan provider, impartially assist with complaints about private treatment provided as part of a dental plan.
https://www.glynneathdental.com/complaints-policy-nhs
Dental Complaints Service, Stephenson House, 2 Cherry Orchard Road, Croydon CR0 6BA (Telephone: 08456 120 540) for complaints about private treatment; The General Dental Council, 37 Wimpole Street, London, W1M 8DQ. The dentists’ registration body. If you want advice, there are people to give you help with what can be a complicated system.Location: 25 High Street Neath, Wales, SA11 5BS United Kingdom
https://www.which.co.uk/consumer-rights/advice/what-nhs-dental-treatment-am-i-entitled-to
The cost of NHS dental treatment. People in certain groups are entitled to free NHS dental treatment, including those under 18, those under 19 still receiving full-time education, pregnant women or those who have had a baby in the last 12 months, and those on qualifying low-income benefits. Otherwise, there are three standard NHS price bands.
https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2017-18
Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2017 and 31 March 2018 .
https://www.dentalprotection.org/docs/librariesprovider4/dental-advice-booklets/dental-advice-booklet-complaints-handling-england.pdf
outcome. In the UK, the NHS has created a complaints system (available free of charge) for patients who are dissatisfied with NHS treatment. In addition the Dental Complaints Service can assist private dental patients and dental professionals resolve complaints about private dental services (dentalcomplaints.org.uk).
https://www.gdc-uk.org/raising-concerns/raising-concerns-about-dental-treatment/should-i-raise-a-concern/raising-a-concern-about-nhs-treatment
Raising concerns about dental treatment The GDC can look into serious concerns about the ability, health or behaviour of a dental professional.; Handling concerns This section covers what you need to do, and what to expect, if a concern has been raised about you, as well as information about upcoming, current, and past hearings.
https://ddujournal.theddu.com/issue-archive/summer-2018/dealing-with-dental-complaints
Complaints can be made direct to the practice or via a third party, such as the NHS primary care organisation, the Dental Complaints Service for private treatment, a capitation plan provider or the GDC. The GDC is not a complaints resolution service, and it should only investigate complaints that could give rise to a finding of impaired fitness ...
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