Complaints About Gp In Scotland

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Complain about a GP, pharmacy, dentist or hospital in ...

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board. Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure.

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. For example if it's a complaint about your doctor, you could complain to the surgery. If you don't want to complain directly or your complaint hasn't been resolved, contact your local health board.

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

Who to complain to - info for patients in Scotland

    https://www.gmc-uk.org/-/media/documents/DC6514_Who_to_complain_to___Scotland.pdf_57958049.pdf
    investigated by a GP practice. The Scottish Public Services Ombudsman . If you are not happy about how the NHS has handled your complaint you can refer the matter to the Scottish Public Services Ombudsman (SPSO) or seek a judicial review. The SPSO look at complaints after they have been through the full formal complaints procedure of the NHS.

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    If there are special circumstances, the Ombudsman may be able to extend the time limit. There are fact sheets on the SPSO website about how to make a complaint about the NHS in Scotland and also about making a complaint about removal from a GP or dentist's register. These can be found on the SPSO website at www.spso.org.uk.

How to raise concerns or complaints about a GP practice

    https://www.ombudsman.org.uk/sites/default/files/How_to_raise_concerns_about_a_general_practice_0.pdf
    complaints about a GP practice If you are unhappy with the treatment or service you, a family member or someone you care for has received from a GP practice, you may want to make a complaint.

How to complain if you're unhappy with your GP or doctor's ...

    https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
    If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss.

Making a Complaint

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.

Scotland - GMC

    https://www.gmc-uk.org/about/how-we-work/who-we-work-with/scotland
    Find out what the Forum has discussed in Scotland. How does healthcare work in Scotland? Scottish healthcare policy, funding and objectives are set by the Scottish Government. 14 territorial National Health Service (NHS) boards supply health services. They are supported by seven special boards, which provide national services.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints …

Tell us about your experience (Compliments, concerns and ...

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
    NEW NHS COMPLAINTS PROCESS: As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from …

Contact us NHS National Services Scotland

    https://nhsnss.org/contact-us/
    If your complaint is about your GP or treatment you have received in an NHS hospital please contact your NHS Board (external link). If you are looking for a summary of feedback, comments, concerns and complaints , our annual report is available to view online.

NHS Scotland Complaints

    https://www.complaintsdepartment.co.uk/nhs-scotland/
    NHS Scotland had an operating budget of £11.4 billion in 2014–15. How to complain about NHS Scotland If you want to make a complaint about an NHS service, first try contacting the GP, Dentist, Hospital or Optician's where you were treated.

BMA - Dealing with complaints made against you

    https://www.bma.org.uk/advice/employment/complaints/dealing-with-complaints
    May 30, 2019 · Complaints and disciplinary action. The NHS complaints process requires a clear separation of complaints from disciplinary action. Where a decision is made to embark upon a disciplinary investigation, action under the complaints procedure on any matter which is the subject of that investigation must stop.

Complaints Handling Procedure – NHS Scotland

    https://www.medicalprotection.org/uk/articles/complaints-handling-procedure-nhs-scotland
    If you ever need assistance with a complaint, contact Medical Protection for advice. The NHS Scotland Complaints Handling Procedure (CHP) came into effect on 1 April 2017 and all service providers, including GP practices, must adopt the new CHP. The Complaints Handling Procedure Click here to view our infographic detailing how the CHP works

How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    If you are thinking about making a complaint it is important to know that you have access to local advocacy to help you make your complaint and provide support throughout the complaints process. An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you.



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