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https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss. Included in your formal complaint should be the ...
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.ombudsman.org.uk/sites/default/files/How_to_raise_concerns_about_a_general_practice_0.pdf
complaints about a GP practice If you are unhappy with the treatment or service you, a family member or someone you care for has received from a GP practice, you may want to make a complaint. This is information on how to raise a concern, give feedback or make a complaint to a general practice.
https://www.england.nhs.uk/contact-us/complaint/
This is the organisation where you received the NHS service, for example your hospital, GP surgery or dental surgery. The commissioner. This is the organisation that pays for the service or care you received. This will vary depending on the NHS service you are complaining about. ... An NHS Complaints Advocate is independent of the NHS and may ...
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
All healthcare providers have a policy and a system for dealing with complaints. It should cover your rights. Ask to see a copy of the healthcare provider’s complaints policy and details of how to complain. Download the full version of this leaflet Download your own GP surgery complaint letter template
http://www.pulsetoday.co.uk/home/finance-and-practice-life-news/gp-practices-see-sharp-increase-in-written-complaints-from-patients/20035293.article
Across primary care, written complaints increased by 9.7% compared to the year before, with the total number rising from 82,559 in 2015/16 to 90,579 in 2016/17. Of these, 83.2% related to GP surgeries, while 14.6% related to dental practices. However, around half (49.4%) of resolved complaints made about GP providers were not upheld.
https://www.kentonline.co.uk/kent/news/revealed-number-of-complaints-against-gps-213023/
Figures have revealed the number of complaints made against Kent GPs in the last year — but one GP is not surprised ... Number of complaints against GPs and doctors surgeries in Kent revealed.
https://stlawrence.gpsurgery.net/wp-content/uploads/sites/299/2015/03/Complaints-Procedure-April-2013.pdf
the procedure for handling complaints and in particular they will:- Be readily accessible to both the public and Practice staff Be overall responsible for receiving complaints, taking action to investigate and putting together a response The GP partners take ultimate responsibility for the complaints procedure 3.
https://www.bma.org.uk/advice/employment/complaints/complaints-in-primary-care
Dec 07, 2018 · In order to account for complaints involving locum GPs, practices must seek an agreement from locums that they will participate in the complaints procedure if required to do so. As complaints can be made to the practice up to a year after the reason for the complaint, it is possible that complaints will arise after the locum GP has moved on.
https://www.theguardian.com/society/2019/may/31/gp-surgery-closures-in-uk-hit-all-time-high-in-2018
May 30, 2019 · GP surgery closures across the UK have reached an all-time high, affecting an estimated half a million patients last year, research has found.
https://www.independent.co.uk/voices/comment/before-you-complain-about-your-gp-this-is-what-you-need-to-know-about-actually-doing-the-job-10278154.html
May 27, 2015 · Voices > Comment Before you complain about your GP, this is what you need to know about actually doing the job . I really do understand the frustrations of the general public - I …
https://www.dorsetecho.co.uk/news/17924425.1-000-complaints-dorset-gp-surgeries-last-year/
More than 1,000 written complaints were made against GP surgeries in Dorset last year, new figures show. Across England, many complaints related to difficult communication with surgeries, with the ...
https://www.mix96.co.uk/news/local/2952230/over-700-complaints-about-gp-surgeries-in-bucks/
Hundreds of written complaints were made against GP surgeries in Buckinghamshire last year, new figures show. Across England, many complaints related to difficult communication with surgeries ...
https://www.nhs.uk/using-the-nhs/nhs-services/gps/patient-choice-of-gp-practices/
Since 2015, all GP practices in England have been free to register new patients who live outside their practice boundary area. This means you can register with a GP practice somewhere that's more convenient for you, such as a practice near your work or closer to your children's schools. This will give you greater choice and aims to improve the quality of access to GP services.
https://www.citizensadvice.org.uk/health/nhs-healthcare/nhs-patients-rights/
If a GP is unsure about a diagnosis, they could be found negligent if they failed to refer you to a specialist and you suffered as a result of this. If you have not been referred for a second opinion and have suffered as a consequence, you may wish to complain. For information on making a complaint, see Complaints about GPs. GP charges
https://www.gov.uk/government/news/millions-to-benefit-from-improved-gp-care
Extended opening hours and enhanced care for the elderly will soon be available at doctors’ surgeries across many parts of the country. Millions to benefit from improved GP care - GOV.UK Skip to ...Author: Department of Health And Social Care
https://desborough.gpsurgery.net/patient-info/complaints-policy/complaints/
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https://www.theguardian.com/politics/2019/dec/07/nhs-medical-data-sales-american-pharma-lack-transparency
Dec 07, 2019 · Patient data from GP surgeries sold to US companies ... which holds data derived from GPs’ surgeries, for licences costing up to £330,000 each in return for anonymised data to be used for ...Author: Toby Helm
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