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https://www.scottishdental.org/public/dental-complaints/
NHS Dental Services. If you are unhappy with the quality of service you have received at your dentist, you should make a complaint to the dental practice concerned. The practice will have a complaints procedure, which you are entitled to see. If you do not wish to complain to the practice directly, you can approach the local Health Board.
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
The PHSO makes the final decision on complaints that haven't been resolved by NHS England. You can call on 0345 015 4033 or use the PHSO's secure online form to raise your complaint (this only applies to NHS services in England). You can find further information and support for making a complaint from:
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-dentist-complaints/
NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist. NHS dentists have to follow certain standards and rules and if they don't, you can make a complaint ...
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
This is because the NHS complaints procedure and disciplinary procedure are quite separate. ... The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. ... There are fact sheets on the SPSO website about how to make a complaint about the NHS in Scotland and also about making a complaint ...
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.dentalprotection.org/uk/articles/nhs-scotland-launches-new-complaints-procedure
The new NHS Scotland Complaints Handling Procedure places an emphasis on empowering all staff to resolve issues “on-the-spot” where they can. Primary Care service providers also have to make sure they record all complaints, even those resolved efficiently. Sara Dawson explores all the changes below
https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.
https://www.scottishdental.org/public/register-with-a-dentist/
The video is also available in Arabic, British Sign Language, Cantonese, Farsi, French, Gaelic, Polish, Somali, Tigrinya, Turkish and Urdu.. Information on registering with an NHS dentists is also available here. Getting NHS dental treatment in Scotland. Information from the Scottish Government about what treatment you can get as a registered NHS patient
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
https://www.nhsbsa.nhs.uk/information-patients/how-complain-about-your-dentist
NHS dental services in England. If you want to complain about NHS dental treatment, you should make your complaint directly to your dentist. If you are not happy with the result, you can find out how to give more feedback: Feedback and complaints about the NHS in England. More information about primary care services is available at:
https://nhsnss.org/contact-us/
Contact your local NHS health board (external link) Alternatively, NHS Inform (external link) deals with illnesses, tests, treatments, operations, and answers to commonly asked health questions. NHS 24 (external link) provides self-help information. Citizen's Advice Scotland deliver PASS - Patient Advice & Support Service. We also have some other useful links for patients.
https://www.bbc.com/news/uk-scotland-scotland-politics-24223924
Sep 24, 2013 · There is a 13% rise in complaints against the NHS in Scotland, according to figures released by the Scottish government. ... There has been a reduction, however, in complaints about GPs and dentists.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance Updated 14 October 2015. ... dentists, opticians or pharmacy services, contact NHS England. ... Contact your local citizens’ advice bureau for support with complaints ...Author: Department of Health And Social Care
Welcome to the Dental Complaints Service We are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently.
https://www.shsc.scot/meetings/scottish-dental-practice-board/complaints/
Please note that complaints about individual dentists should in the first instance be made to the practice or clinic where they work. Each practice will have a complaints procedure a copy of which should be available to you. Your complaint should be acknowledged within 3 working days and should normally be addressed within 10 working days.
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