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https://www.optus.com.au/support/answer
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https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
We aim to resolve all complaints within 10 working days. This timeframe maybe different when: We deal with the majority of complaints in the order they are received. There are certain types of complaints which are always considered urgent; usually complaints referred by …
https://au.trustpilot.com/review/optus.com.au
Have a mobile plan that covers me for call and data and up to 2 Gb data when overseas for $105 per month. Have a mobile plan that covers me for up to 2Gb data whilst overseas. Was in USA and monitoring my use using the Optus app. My last day overseas my app indicated that I had used 85% of my allowance when in fact I had reached my limit.
https://www.abc.net.au/news/2018-10-17/telco-giants-fuel-consumer-complaints-to-ombudsman-tio/10376862
Oct 17, 2018 · Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes — and they're mostly about mobile services.
https://optus.com/shop/mobile/phone-plans
Mobile Phone Plans. Get a brand new smartphone in your pocket – your way – when you buy a new mobile phone on a value-packed Optus plan. Our plans come with inclusions you’ll love: stacks of data that you can pool and share, optional entertainment extras …
https://www.productreview.com.au/listings/yes-optus-mobile
Optus Mobile (Mobile Phone Service Provider): 1.4 out of 5 stars from 2635 genuine reviews on Australia's largest opinion site ProductReview.com.au.1.4/5(2.6K)
https://www.complaintboard.com/optus-complaints-l15573.html
Moose Mobile, my service provider has informed me that they have been handling a large amount of similar complaints since the cancellation of the Optus 2G service. If Optus is unable, or unwilling to ensure a 3G signal to my house, are there any other telcos that might help me, and my neighbours who also have the same problem.
https://www.whistleout.com.au/MobilePhones/Guides/how-to-make-a-complaint
Nov 19, 2013 · How to make a complaint about your mobile service 19 November 2013. By Tara Donnelly ... Check your provider's website or any documentation you have from them and understand their complaints handling policy. Most of them will offer both a phone number and email address for consumer complaints - we recommend starting with a phone call, as it's a ...Author: Tara Donnelly
https://www.complaintsboard.com/bycompany/optus-a22154
Optus Complaints & Reviews Optus — immigration visa. Hi, I just want to share about my bitter experience about this oics and from this i make sure no one will be a victim of this company.. i lost my hard earned money i lost my...
https://www.contactdirectory.com.au/optus-contact-customer-service-number/
Contacting Optus. To contact the company directly, you can call their toll free customer support line on 133 937. This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937.
http://ww2.optus.com.au/aboutoptus/About%20Optus/Contact%20Us/Optus%20Contact%20Us%20%7C%20Customer%20Sales%20&%20Service?vgnextoid=9a13204b25f41310VgnVCM10000002cd780aRCRD
Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. Find out more about our Optus Special Assistance Service. Customers with Teletypewriters. Call us using your Teletypewriter (Mobile customers call 1800 123 124.
https://www.zdnet.com/article/complaints-rising-against-telstra-optus-vodafone-tio/
Aug 09, 2017 · Complaints rising against Telstra, Optus, Vodafone: TIO. Complaints about Telstra, Optus, Vodafone, and Amaysim all rose over the quarter, according to the TIO's latest complaints …Author: Corinne Reichert
https://www.zdnet.com/article/telstra-and-optus-complaints-jump-comms-alliance/
Apr 18, 2019 · A quarterly complaints report from Comms Alliance and the TIO has found that complaints jumped across Optus and Telstra, and rose slightly for Vodafone during the first three months of the year.Author: Corinne Reichert
https://www.news.com.au/technology/consumer-issues/optus-customers-complain-of-telstra-style-mobile-outage/news-story/74a8c9bc2f919857f41e4454d9a51a84
Aug 03, 2018 · Following a string of customer complaints, Optus is reportedly assessing the potential network outage that is impacting voice calls of mobile users in …Author: Nick Whigham
https://optus.com/shop/mobile/prepaid/mobile-broadband-recharge-options
Find out how to recharge your Optus prepaid mobile phone, tablet or mobile broadband service. Check out recharge rates, offers, add ons & credit options.
https://gethuman.com/chat/Optus-Mobile
While Optus - Mobile does not offer live chat, they do have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.
https://www.computerworld.com/article/3486035/optus-mobile-complaints-on-the-rise-telstra-getting-better-tio.html
Complaints about Optus have increased 47 per cent, while complaints about Telstra have dropped 21 per cent decrease in 2011-12, according to the Telecommunications Industry Ombudsman (TIO).
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