Complaints About Scottish Universities

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Universities Scotland — The Voice of Scotland’s Universities

    https://www.universities-scotland.ac.uk/
    Following yesterday’s Scottish Government Budget published in the Scottish Parliament, which saw a 0% change in real terms to universities budgets, Professor Andrea Nolan, Convener of Universities Scotland said: “This budget gives university funding real terms protection at 0%.

We are Scotland's Ombudsman SPSO

    https://www.spso.org.uk/
    The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities. Find out more in our Information Centre.

University racism study criticised for including anti ...

    https://www.theguardian.com/world/2019/oct/23/university-racism-study-criticised-including-anti-white-harassment
    Oct 23, 2019 · She added: “We received a small number of examples of anti-English sentiment at Scottish and Welsh universities, offensive comments about Gypsy and Irish Traveller students and examples of anti ...Author: David Batty

Complaint handling procedure The University of Edinburgh

    https://www.ed.ac.uk/university-secretary-group/complaint-handling-procedure
    Sep 07, 2018 · complaints handling procedure. The University of Edinburgh is a charitable body, registered in Scotland, with registration number SC005336, VAT Registration Number GB 592 9507 00, and is acknowledged by the UK authorities as a “Recognised body” which has been granted degree awarding powers.

Scottish universities 'oblivious' to extent of racial ...

    https://www.bbc.com/news/uk-scotland-50141372
    Oct 23, 2019 · Scottish universities 'oblivious' to extent of racial abuse. ... Institutions must enable students and staff to report harassment and ensure their complaints procedures are fit for purpose and ...

Scottish universities 'oblivious' to extent of racial ...

    https://www.bbc.co.uk/news/uk-scotland-50141372
    Oct 23, 2019 · Racial harassment is a "common experience" for staff and students at Scottish universities, according to a new report. ... and ensure their complaints procedures are …

Are Scottish degrees better? Education The Guardian

    https://www.theguardian.com/education/2004/aug/18/highereducation.uk
    Aug 17, 2004 · There is a fundamental difference in the systems of higher education in England and Scotland. At English universities, a standard honours degree requires three years of …Author: Guardian Staff

Scottish Public Services Ombudsman The University of ...

    https://www.ed.ac.uk/university-secretary-group/complaint-handling-procedure/spso
    Mar 26, 2015 · The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about universities. If a complainant has exhausted all of the stages of the University complaint procedure and the student or member of public is dissatisfied with the way in which the complaint has been handled by the University, there is a right of appeal to the Office of the Scottish Public Services Ombudsman ...

Scottish university staff get sexual violence reporting cards

    https://www.timeshighereducation.com/news/scottish-university-staff-get-sexual-violence-reporting-cards
    Sep 27, 2018 · Scottish university staff get sexual violence reporting cards. ... that the issue of gender-based violence “came to everyone’s attention” as a result of the #MeToo movement but Scottish universities “hadn’t really been active in this area and we found ourselves on the back foot”. ... Complaints process can drag on for several years ...

Scottish Public Services Ombudsman : Academic and ...

    https://www.dundee.ac.uk/governance/dca/complaints/ombudsman/
    The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about public services in Scotland. This includes complaints about Scottish universities. If you remain dissatisfied with the University after its complaints process, you can ask the SPSO to look at your complaint. The SPSO cannot normally look at complaints:

Complaints About University of Stirling

    https://www.stir.ac.uk/about/contact-us/complaints/
    Universities in Scotland are all required to operate The Scottish Higher Education Model Complaints Handling Procedure published by the Scottish Public Services Ombudsman (SPSO). The University of Stirling Complaints Handling Procedure has therefore been developed in line with this. The procedure involves up to two stages.

College or university complaints SPSO

    https://www.spso.org.uk/college-or-university-complaints
    College or university complaints College or university complaints. Updated: November 30, 2018 . Making a complaint. How to complain; How we handle complaints; ... Sign up to read the latest news and reports from the Scottish Public Services Ombudsman (SPSO). Sign up now.

Complaints against solicitors Law Society of Scotland

    https://www.lawscot.org.uk/for-the-public/client-protection/complaints-against-solicitors/
    If the problem is not resolved with the client relations manager, you may submit a formal complaint to the Scottish Legal Complaints Commission (SLCC), which is the gateway for all complaints against solicitors in Scotland. This applies irrespective of whether the solicitor was acting for you and the type of work being undertaken.

University complaints process ‘failing sexual harassment ...

    https://www.timeshighereducation.com/news/university-complaints-process-failing-sexual-harassment-victims
    Sep 26, 2018 · Complaints process can drag on for several years and is nearly impossible to challenge, ... University complaints process ‘failing sexual harassment victims’ ... said that universities needed to “make it safe and as straightforward as possible to report sexual misconduct by staff, with policies and processes that enable an effective ...

Complaints Handling Procedure Annual Report 2015-16

    https://www.strath.ac.uk/media/1newwebsite/documents/complaintsprocedure/Complaints_Handling_2015-16_Annual_Report.pdf
    Complaints Handling Procedure Annual Report 2015-16 Background 1. The Public Services Reform (Scotland) Act 2010 gave the Scottish Public Services Ombudsman (SPSO) responsibilities and powers, specifically, to oversee the development of model Complaints Handling Procedures (CHPs) for each sector including higher education.

Complaints - Complaints - SRUC

    https://www.sruc.ac.uk/info/120520/your_feedback/1151/complaints
    SRUC has introduced a new Complaints Handling Procedure from 30 August 2013 under the direction of the Scottish Public Services Ombudsman (SPSO). All universities and colleges in Scotland are required to adopt the SPSO’s model Procedure and this is also a requirement of the Scottish Funding Council’s (SFC) Financial Agreement.

Scottish Public Services Ombudsman - Wikipedia

    https://en.wikipedia.org/wiki/Scottish_Public_Services_Ombudsman
    The Scottish Public Services Ombudsman (SPSO) is the organisation that handles complaints about public services in Scotland.The Ombudsman service is independent of government and with a duty to act impartially.. The SPSO is responsible for looking at complaints made by individual members of the Scottish public about most organisations providing public services in Scotland including councils ...

Scottish universities criticised for ‘misleading’ online ...

    https://www.scotsman.com/education/scottish-universities-criticised-for-misleading-online-claims-1-4803298
    Sep 21, 2018 · A number of universities – including some in Scotland – are presenting “unverifiable” and “misleading” marketing claims, making it difficult for prospective students to make informed ...

Program Guide: Scottish Universities

    http://eap.ucop.edu/guides/united_kingdom_scotland/1920/Pages/scottish_universities.aspx
    Most British universities offer a three-year undergraduate program leading to a bachelor’s degree; Scottish universities offer a four-year program. In their first year, students are already at the equivalent of the sophomore year in a U.S. university.



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