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https://tfl.gov.uk/modes/cycling/santander-cycles/suggestions-and-complaints
It is independent of TfL and can help with complaints about public transport in London. Visit the London TravelWatch website. Local Government Ombudsman. The Local Government Ombudsman (LGO) provides a free, independent service for complaints about many public authorities, including Transport for …
https://tfl.gov.uk/help-and-contact/taking-your-complaint-further
We try to resolve your complaint the first time you contact us. If you are not satisfied with our response, tell us and we will ask a team manager to review it. Taking your complaint further. If...
https://tfl.gov.uk/modes/driving/lez-contact-us-make-complaint-failure-37754
Please review your complaint information and try again. If you need further help, contact Customer services on 0343 222 3333 (08:00-20:00 Monday to Friday and 09:00-15:00 Saturday). (TfL call charges ...
https://www.resolver.co.uk/companies/transport-for-london-complaints/contact-details
How to complain about Transport for London customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
https://www.london.gov.uk/about-us/contacting-city-hall-and-mayor-5/complaints
If you wish to make a complaint about the conduct of a Metropolitan Police officer or member of staff you should submit a complaint on the Metropolitan Police Service website. If you would like to...
http://content.tfl.gov.uk/tfl-complaints-handling-procedure.pdf
Complaints Handling Procedure: Our commitment to putting things right . At Transport for London we are committed to providing a high-quality service to everyone we come into contact with. We appreciate that sometimes we may not meet your expectations, either through the planning or delivery of our activities. If so, we welcome your
https://tfl.gov.uk/help-and-contact/contact-us-about-bus-staff
Data Protection Statement. Transport for London (TfL), its subsidiaries and service providers will use the personal information you provide on this form to process your feedback and provide you with a response, or the information or services you have requested. On some occasions, we may need to share your information with bus operators...
https://tfl.gov.uk/help-and-contact/contact-us-about-buses
Contact us about Buses If you see an issue with roadworks, or broken bus stops and shelters, the quickest way to let us know is to report a problem with our street care reporting tool. You can also tell us by calling 0343 222 1234 ( call charges may apply ) or …
https://tfl.gov.uk/help-and-contact/
Our customer service commitment. When you get in contact with us you can expect a high standard of customer service, as detailed in our customer promise.We may also ask you to …
https://tfl.gov.uk/corporate/about-tfl/
About TfL; About TfL. The Mayor's Transport Strategy 2018. Sadiq Khan has published his strategy for the future of transport in London. What we do. The separate parts of our network work together to make every journey matter. How we work. This section covers …
http://www.londontravelwatch.org.uk/complaints/making_an_initial_complaint
Often complaints can be made via a complaints form which can be found on the transport provider’s website. Alternatively you may also send a letter, but it is best to file a complaint on their website as you should be able to get a faster response.
https://www.londontravelwatch.org.uk/complaints/where_to_send_your_complaint
If you have already complained to the operator (not including Eurostar or Heathrow Express) please contact the Rail Ombudsman (telephone: 0330 094 0362) in the first instance. For buses outside of London please contact Bus Users UK. For TfL travel and ticket enquiries please call 0343 222 1234.
https://www.trustpilot.com/review/tfl.gov.uk
Tfl very poor treatment of a customer. Tried to complain to Tfl about bad service I received from a member of call center staff. I wasn't allowed to speak to a manager cos me oysters not registered they will investigate but won't communicate the outcome cos me oysters not registered
https://uk.trustpilot.com/review/tfl.gov.uk
The refund system run by TFL is not fit for purpose. Their strategy is to reject any claim and test customer resilience whether they will make complain about declined refund. Often they even do not come back. TFL strategy is just to cheat customers.
http://content.tfl.gov.uk/tfl-complaints-report-q2-2012-13.pdf
signing up to this more convenient service will result in a fall in the number of complaints. Just under a quarter of all Congestion Charging complaints relate to enforcement operations and the...
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https://www.resolver.co.uk/companies/transport-for-london-complaints
Transport for London TFL Rail. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of Transport for London complaints. If your complaint is not resolved by Transport for London, you can then package it up and send it to the London Travel Watch.
https://www.complaintsdepartment.co.uk/london-underground/
Initial complaints should be directed to London Underground directly. You can find contact details for London Underground above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of London Underground as these comments will not be approved.Location: 4th Floor 14 Pier Walk London SE10 0ES
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