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https://www.olg.nsw.gov.au/strengthening-local-government/conduct-and-governance/council-complaint-statistics
Local councils are independent bodies, elected by and accountable to their communities and therefore we encourage councils to resolve most complaints at the local level. We have three statutory complaint handling roles. First, we examine complaints for breaches of the pecuniary interest provisions within the Act. Second, we examine public interest disclosures made to the Chief Executive under ...
https://www.ombo.nsw.gov.au/what-we-do/our-work/local-government
We handle complaints about local councils and help make sure councils act fairly and reasonably. We can look at the conduct of councillors and council employees and the administrative conduct of the council itself. The types of matters that you can complain to us about include the local council: failing to comply with proper procedures or the law
https://www.ombo.nsw.gov.au/complaints
Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.
https://www.olg.nsw.gov.au/strengthening-local-government/supporting-and-advising-councils/directory-of-policy-advice/complaint-handling
The General Manager of council has an obligation to refer complaints alleging breaches of the pecuniary interest provisions to the Office. Click on the links for more information about complaints management. NSW Ombudsman; Independent Commission Against Corruption
https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
The Commission has 60 days to assess your complaint. For complaints about registered health practitioners, such as doctors or nurses, the Commission must consult with the relevant health professional council in NSW before making a final decision. All parties involved will be notified of the final decision in writing within 14 days.
https://www.clarence.nsw.gov.au/cp_themes/metro/res.asp?id=4889
Complaints against Council . Council is committed to quality service delivery to the community and to this end Council invites customer feedback, including complaints. Council welcomes complaints as part of its continuous improvement of its services, systems and staff skills. How can I make a complaint? Complaints may be lodged in any manner
https://www.fairtrading.nsw.gov.au/housing-and-property/building-and-renovating/during-the-building-process/concerns-with-development
The Building Professionals Board can investigate complaints against accredited certifiers, and against local councils in their capacity as certifying authorities. The Board has no power to: order building work to stop, or unauthorised work or property damage to be rectified; act on complaints against builders, tradespeople or property owners
https://www.pharmacycouncil.nsw.gov.au/make-a-complaint
for complaints about registered health practitioners or students in states other than NSW, contact AHPRA for complaints about unregistered health practitioners contact the Health Care Complaints Commission; for customer service or consumer complaints about issues such as requests for refunds or queries regarding billing, contact NSW Fair Trading.
https://www.newcastle.nsw.gov.au/Council/Contact-Us/Compliments-Complaints-Feedback
If you are reporting personal injury or damages with the intention to make a claim against council you must complete the online Claim for Compensation. Complaints We are committed to providing an environment in which concerns and complaints are treated …
https://www.nursingandmidwiferycouncil.nsw.gov.au/complaints-and-concerns
Nursing and Midwifery Council of New South Wales. Go to Council ... Complaints and concerns; Overview. We protect the public and manage risk to public health and safety. We help make sure that registered health practitioners in NSW practice safely and competently.
https://www.fairtrading.nsw.gov.au/help-centre/online-tools/make-a-complaint
For complaints against NSW State Government Departments, please contact the NSW Ombudsman. For information about your consumer rights in relation to products and services that have been purchased from a NSW Government agency where the matter falls under the Australian Consumer Law (ACL), please visit our website: Repairs, refunds, and replacements
https://www.cityofsydney.nsw.gov.au/council/contact-us/complaints-and-feedback-procedures
We realise that sometimes, despite our best efforts, people may not be happy with the way we have performed a service. The City's complaints and feedback guidelines provide a framework for the management of both compliments and complaints to Council and the key measures we …
https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/licensees-and-approved-managers/dealing-with-disturbance-complaints
The Secretary of the NSW Department of Customer Service has the authority and a range of enforcement options to deal with disturbance complaints against licensed premises. Managing complaints effectively is important to building good relationships between your venue, patrons, and the community.
http://www.willoughby.nsw.gov.au/about-council/contact-us/complaints/
Complaints relating to Councillors will be referred to the General Manager who will consult with the Mayor. Complaints against the General Manager will be sent to the Mayor. Complaints relating to Competitive Neutrality will be referred to the Customer and Corporate Director. They will also be reported in Council’s Annual Report.
https://www.strathfield.nsw.gov.au/council/customer-service/complaints-and-requests/
by mail to the General Manager, Strathfield Council, PO Box 120 Strathfield NSW 2135; by email to [email protected]; in person at Council's Customer Service Centre, 65 Homebush Road, Strathfield. Complaints and requests are recorded in Council’s Customer Request tracking system and forwarded to the appropriate Council officer for ...
https://www.bmcc.nsw.gov.au/contact/make-a-complaint
Members of the community are also advised that if having followed the process detailed above they are still not satisfied they may pursue their complaint with the NSW Ombudsman or NSW Department of Local Government. You will not be charged to have your complaints heard by Council.
https://www.kidsguardian.nsw.gov.au/about-us/who-we-are/complaints
Complaints. The Office of the Children's Guardian accepts complaints, comments or suggestions about any of our services. We are committed to providing the best possible service and your feedback can help us to make improvements to the work we do.
https://www.esc.nsw.gov.au/inside-council/council/council-policies/policies/Complaints-Policy.pdf
Alternatively customers can email [email protected] and have the matter appropriately assigned to a member of staff for investigation and resolution. Please see Council’s Customer Service Policy for more information. 5 Type and Seriousness of Complaints Complaints to Council will vary in …
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