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https://www.icasa.org.za/pages/consumer-complaints-procedure
Consumer complaints procedure ... Since ICASA was established in terms of the Independent Communications Authority of South Africa Act no.13 of 2000 it is a "creature of statute", we can only deal with complaints that we're mandated to deal with in terms of the applicable legislation and regulations.
https://www.icasa.org.za/pages/consumer-complaints
Complaints must be in writing and can be lodged directly on the ICASA website or a complaints form can be completed and emailed to [email protected] or faxed to 012 568 3444.
https://www.hellopeter.com/icasa/
Jan 29, 2020 · ICASA Complaint Resolution - GAU4385/19 ICASA:***** Crazy thing is I sent through a legal reason for my referral to the ICASA, they make a resolution and asked me to respond if I don't agree and based on legality I said no and it's been 3 months and over 30 emails where I ask for feedback and it's just silence, even tried to call the consultant who helped phone is off all the time and then I ...2.1/5(73)
https://mybroadband.co.za/forum/threads/icasa-consumer-complaints-process.304001/
Jan 24, 2019 · [This follows on from Consumer Complaints - A Guide.] A complaint can be escalated to ICASA, by calling 011 566 3000, faxing 011 566 3004 or emailing [email protected]. A …
https://en.wikipedia.org/wiki/Independent_Communications_Authority_of_South_Africa
The Independent Communications Authority of South Africa (ICASA) is an independent regulatory body of the South African government, established in 2000 by the ICASA Act to regulate both the telecommunications and broadcasting sectors in the public interest. Traditionally, telecommunications and broadcasting services operated separately and so has the regulation of the sectors.Headquarters: Centurion, Gauteng
https://www.directel.co.za/legal/code-of-conduct-and-complaints-procedures/
Referral of Complaints to ICASA. If the Customer is not happy about the outcome of a Complaint or a Billing Dispute, the Customer has the right to escalate it to ICASA. If ICASA are not able to resolve the matter it may be referred to the ICASA Complaints and Compliance Committee for adjudication.
https://mybroadband.co.za/forum/threads/telkom-complaints-department.26922/
Jan 31, 2016 · Tried using them before, and they just put me through to the idiots I tried to complain about. I then wrote a letter to ICASA. After a month of nagging, they actually did something about it.
https://www.fin24.com/Companies/ICT/multichoice-faces-icasa-complaint-ahead-of-jse-listing-20190208-2
A non-profit group has filed a complaint seeking to stop the MultiChoice Group from listing on the Johannesburg Stock Exchange later in the month without the express approval of the Independent Communications Authority of South Africa. According to an interim ruling …
http://www.telkom.co.za/about_us/download/Telkoms%20End%20User%20and%20Subscriber%20Service%20Charter.pdf
Our complaints process Our contact details: 1. Please complain to us directly before escalating your complaints to ICASA (the sector regulator) or any other regulatory authority via the contact details provided. 2. We will acknowledge receipt of your complaint within 48 …
https://www.ellipsis.co.za/icasa-annual-report-consumer-affairs/
Mar 31, 2011 · The following is derived from the ICASA Annual Report for the period ending 31 March 2011 Consumer affairs and complaints ICASA handles the resolution of consumer complaints in the sphere of communication services. The following table details the complaints received in the period ending 31 March 2011 Quality of Service complaints
About The BCCSA as an Independent Judicial Tribunal The Broadcasting Complaints Commission of South Africa ("BCCSA") was established by the National Association of Broadcasters ("NAB") in 1993. According to the BCCSA's Constitution it is a body corporate, capable of suing and being sued in its corporate name, and
https://www.fin24.com/Companies/icasa-raps-multichoice-on-the-knuckles-for-listing-despite-complaint-20190227
Feb 27, 2019 · The Independent Communications Authority of South Africa has expressed its "concern" that the MultiChoice group proceeded with its listing on the Johannesburg Stock Exchange despite facing a complaint before ICASA's Complaints and Compliance Committee.
https://www.bluedogtech.co.za/complaintspro/
ICASA requires that all licence-holders develop and publish its procedures for handling Complaints and Billing Disputes, in order to comply with the requirements in: The ICASA Code of Conduct Regulations 2007, which are available here; and The ICASA End-User and Subscriber Service Charter Regulations 2016, as amended, which are available here.
https://www.ellipsis.co.za/category/resources/icasa/
The following is derived from the ICASA Annual Report for the period ending 31 March 2011 Consumer affairs and complaints ICASA handles the resolution of consumer complaints in the sphere of communication services.
https://snowball.co.za/complaints-procedure/
Referral of Complaints to ICASA. If the Customer is not happy about the outcome of a Complaint or a Billing Dispute, the Customer has the right to escalate it to ICASA. If ICASA are not able to resolve the matter it may be referred to the ICASA Complaints and Compliance Committee for adjudication.
https://www.mitsol.co.za/complaints/
ICASA End-User and Subscriber Service Charter Regulations: Complaints Procedure . Introduction. ICASA is the official regulator of the South African telecommunications, broadcasting, …
https://www.facebook.com/icasa.org/posts
You can lodge a dispute against any service provider licensed by ICASA to provide communications services (broadcasting, electronic communications or postal services). A complaint can be referred to ICASA if it has not been resolved by the service provider or if the response received is not satisfactory. [email protected] https://goo.gl/UdshwG
https://hitecsure.com/icasa/
Referral of Complaints to ICASA. If the Client is not happy about the outcome of a Complaint or a Billing Dispute, the Client has the right to escalate it to ICASA. If ICASA are not able to resolve the matter it may be referred to the ICASA Complaints and Compliance Committee for adjudication.
https://cdn.vumatel.co.za/files/VUMA-CODE-OF-CONDUCT-COMPLAINTS-PROCEDURES.pdf
10. Customers have the right to refer Complaints to ICASA as more fully set out in the Complaints Procedure. Consumer Rights 11. The ICASA Code of Conduct Regulations 2008 stipulate the following (non-exhaustive) list of consumer rights held by Customers: 11.1. A right to be provided with the required service without unfair discrimination; 11.2.
https://www.itweb.co.za/content/wbrpO7gPJzAMDLZn
Jan 15, 2020 · “Should there be no response from a service provider, or the response is unsatisfactory, consumers can lodge their formal complaints with ICASA on [email protected] and also attach a ...Author: Admire Moyo
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