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https://www.spanishsolutions.net/legal-issues-in-spain/hojas-de-reclamaciones-customer-complaint-forms/
Hojas De Reclamaciones (Customer Complaint Forms) How many of you know that if you are dissatisfied with a bar, restaurant, shop, or other type of business in Spain you can make an official complaint through the Spanish authorities?
http://www.spainexpat.com/spain.php/information/hojas-de-reclamaciones-official-consumer-complaint-forms/information/hojas-de-reclamaciones-official-consumer-complaint-forms/
This article is about what are, and how to use, the official consumer complaint forms, known as Hojas de Reclamaciones , which allow any consumer who has a complaint against a Spanish restaurant, bar, shop, service provider, and many other businesses, to enter the complaint officially and easily.
https://moneysaverspain.com/official-complaint-form-spain/
Feb 15, 2017 · If you’ve lived in Spain for some time, you’ll have seen in stores and offices that Official Complaint Forms are available. But over half the population in Spain doesn’t know how and when to use them. Check out our quick guide for all the info you need. First Steps
https://www.inlandtraderonline.com/useful-info/467-how-to-make-an-official-complaint-in-spain
b) To admit reports and complaints from consumers and send them to the corresponding entities or agencies. Every business in Spain is obliged to hold in each of their offices a “Libro de Reclamaciones”. This book of forms is the first step for any person who wishes to make a …
https://www.eyeonspain.com/blogs/spainmoneysaving/18578/does-the-complaints-book-work-in-spain.aspx
By law every bar, restaurant, shop and business in Spain has to have a complaints book, knows as "hojas de quejas y reclamaciones" which you can ask for should you need to make a complaint in Spain. Its a form in triplicate. Yo
https://www.youtube.com/watch?v=t4EEaXfroK8
May 03, 2019 · Every business has to have a customer complaints book in Spain. If you are looking to make a big purchase or want to make a complaint. Your first port of call should be to ask for the complaints ...Author: Alicante Spain
http://www.andalucia.com/forums/viewtopic.php?t=28251
Mar 02, 2012 · I have call to make a formal complaint to SONY.es - since the corespondance has all been on email .. What is the pharse (in spanish) that I need to type, to request the equavalent to the complaints book in order to make the complaint formal.
http://www.andalucia.com/living/consumer/complaints-book
Complaints book. When a consumer, whether resident or tourist has an incident or problem or complaint with any company or comercial entity, hotel, shop or service provider in Andalucia they can register a complaint with the regional government the Junta de Andalucía.
https://www.trustpilot.com/review/doyouspain.com
DoYouSpain tends to be my first port of… DoYouSpain tends to be my first port of call for comparison of car hire companies. Not always the cheapest but probably on par with the car hire company. In those cases I will book directly with the company.
https://www.janetanscombe.com/complaining-about-poor-service
Consumer rights in Spain are covered by Ley 23/2003, de 10 de julio, de Garantias en la Venta de Bienes de Consumo. EU law allows for a full 2 year guarantee on most products purchased, and for buyers to revoke the sales contract without penalty within the first fortnight without even having to give a reason. The rules require stores to give a refund within 30 days.
https://globalcompliancenews.com/portugal-electronic-complaints-book-20170724/
Until January 1st, 2018, the Electronic Complaints Book will be provided free of charge. From that date on, it will cost approximately EUR 10, which corresponds to 50% of the price of the Complaints Book in physical format and can be purchased at the online store of INCM, SA.
https://www.tripsavvy.com/buying-basic-items-in-spain-4046393
Every public place in Spain—be it a shop, restaurant, bank, information center or even bus—has a sign on the wall that says, "This establishment has a complaints book for any customers that require them." The signs are in both English and Spanish, although occasionally the English is dropped in favor of Catalan or Basque.
https://www.tripadvisor.com/ShowTopic-g315917-i5571-k2939402-How_to_complain_in_Spain-Nerja_Costa_del_Sol_Province_of_Malaga_Andalucia.html
Every business in Spain is obliged to have an official complaints book ('Libro de reclamaciones') available. This is a form which any customer can complete which puts the details of a complaint on record and each is followed up by the authorities.
https://www.citizensadvice.org.es/faqs-tags/complaints-book/
As an expatriate living in Spain; do you find that the Spanish bureaucratic system can be disconcerting? Have you discovered that the simplest of transactions are difficult to conclude? Find yourself searching for answers to problems only to discover that there is nowhere where you could find a solution?
https://www.tripadvisor.com/Vacation_Packages-g187427-Spain-Vacations.html
Spain Vacation Packages. Want to book a vacation to Spain? Whether you're off for a romantic vacation, family trip, or an all-inclusive holiday, Spain vacation packages on Tripadvisor make planning your trip simple and affordable. Find the perfect vacation package for Spain on Tripadvisor by comparing Spain hotel and flight prices.
https://www.consumeraffairs.com/travel/iberia.htm
Feb 18, 2020 · Original review: Feb. 12, 2020. I flew from Madrid to Chicago on Iberia yesterday, and had an absolutely terrible experience. Our flight was delayed by over an hour (not their fault), which meant ...3.4/5(242)
https://www.tripadvisor.co.uk/ShowTopic-g315917-i5571-k2939402-How_to_complain_in_Spain-Nerja_Costa_del_Sol_Province_of_Malaga_Andalucia.html
Every business in Spain is obliged to have an official complaints book ('Libro de reclamaciones') available. This is a form which any customer can complete which puts the details of a complaint on record and each is followed up by the authorities.
https://www.spanishdict.com/translate/complaints
The club has a box for complaints and suggestions near the entrance. ... and the Caribbean. Does not include Spain. (Latin America) The list of complaints about the previous administration is very long. La lista de reclamos contra la administración anterior es muy larga. c. la reclamación ... complaints book (n) libro (m) de reclamaciones.
https://www.lisbob.net/en/blog/tag/complaints+book
In recent years in Portugal any commercial establishment or service provider must make a complaints book available to customers. It allows to settle and keep track of all disputes between customers and institutions. If you live in Portugal you will often see this small red poster at the entrance of these. However few people really know what it is.
https://advocateabroad.com/spain/litigation-services/general-litigation/options-when-making-consumer-complaints-in-spain/
Nov 30, 2015 · Making Consumer Complaints in Spain – what are your options? Article Published: 30 Nov, 2015, Updated: 28 Jun, 2019 Every citizen, customer or consumer who believes that a company or professional whose services they hired has infringed their rights may: Contact the customer service department of the particular company or professional, if any ...
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