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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.theguardian.com/healthcare-network/views-from-the-nhs-frontline/2015/jul/06/nhs-patients-complain-better-care
Jul 06, 2015 · It's a dirty little secret of the NHS, but patients who complain get better care ... The complaints procedure is entirely necessary; it prevents negligence and promotes transparency of …
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
Who can complain about the NHS? You have the right to give feedback or make a complaint about any aspect of NHS service using the NHS patient feedback and complaints procedure (known as the 'complaints procedure'). To complain you must have: had or …
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology. You will also receive an explanation of any lessons learned or changes that will ...
https://www.dailymail.co.uk/health/article-6573427/Writing-complaints-against-NHS-doctors-lead-suicide-leading-expert-warns.html
Jan 09, 2019 · Complaints about NHS doctors could lead them to depression and even trigger suicide, an expert has warned.. Dr Clare Gerada, the medical director of …
https://www.itv.com/news/topic/doctors-complaints/
Labour's Shadow Health Minister has claimed patients are being hit by the Government's "mismanagement of the NHS" after a General Medical Council …
https://www.bma.org.uk/advice/employment/complaints/dealing-with-complaints
May 30, 2019 · Complaints and disciplinary action. The NHS complaints process requires a clear separation of complaints from disciplinary action. Where a decision is made to embark upon a disciplinary investigation, action under the complaints procedure on any matter which is the subject of that investigation must stop.
https://www.hippocraticpost.com/junior-doctors/nhs-complaints-system-harming-doctors-patients/
The NHS complaints system is putting patients at risk and harming doctors’ mental health, according to a new study published in the journal BMJ Open. Researchers at Imperial College, London, have shown, for the first time, an association between the way complaints are handled and symptoms of anxiety, depression, and defensive medical practice in doctors.
https://www.which.co.uk/consumer-rights/advice/how-to-take-a-complaint-to-the-health-service-nhs-ombudsman
1 Follow GP complaints procedure. Before referring any complaint to the Health Service (NHS) Ombudsman, you must first follow the usual NHS complaints procedure.. You will need to show that you’ve tried to resolve your complaint at at local level before the ombudsman is able to look into it.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
The care you receive in a NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a NHS hospital. This information applies to all patients in NHS hospitals. It also ...
https://www.bmj.com/content/356/bmj.j452
Feb 01, 2017 · The NHS Complaints Regulations require a complaint to be acknowledged within three working days and responded to within agreed timescales.5 Certain health and social care trusts run complaints awareness training—healthcare professionals …Cited by: 3
https://www.bma.org.uk/connecting-doctors/the_practice/b/weblog/posts/how-to-handle-patient-complaints
Nov 12, 2015 · How to handle patient complaints. Patient complaints are on the increase and, unfortunately, an inevitable part of working as a doctor. ... Details of an advocacy service, e.g., the NHS Complaints Advocacy Service . To negotiate a plan, consider if you are able to make contact with the complainant. ... I have never come across an article on ...
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