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https://iihelp.iinet.net.au/Complaints_escalation_process
Online Help Search our self help articles to find what you need. ... A complaint means an expression of dissatisfaction made to us in relation to our products or the complaints handling process itself, where you expect a resolution. ... iiNet Support, Ground Floor, 502 Hay St, Subiaco, WA 6008: 8am - …
https://www.iinet.net.au/contact/
Complaints Process. Our complaints process is designed to resolve your issue as quickly as possible. If you feel a legitimate dispute isn't being resolved, ask about your escalation options. ... Calling iiNet if you have a hearing or speech impairment. If you have a hearing or speech impairment, you can call us via the National Relay Service ...
https://www.reviews.org/au/internet/iinet-nbn-review/
May 14, 2019 · One year after the TPG takeover, the TIO (Telecommunication Industry Ombudsman) reported that iiNet complaints had increased by nearly 50%. There was an overall 22.1% increase in complaints across the telco industry, most around poor NBN connections, to the TIO over that period but iiNet’s fall from grace was notable.3.5/5
https://www.facebook.com/IINET-Complaints-287054551804818/
IINET Complaints - 502 Hay St, Perth, Western Australia 6000 - Rated 1.4 based on 34 Reviews "iinet does not deliver, and if you have the temerity to...1.4/5(34)
https://www.productreview.com.au/listings/iinet
We reported our difficulty to iinet and the matter was resolved twice in a two week period. The entire time iinet kept us fully informed and updated us regularly as to the progress. We have been a client of iinet for many years and they are the “absolute best”. Over the years any …2.9/5(8.6K)
https://iihelp.iinet.net.au/iiattachlink?id=102292
This article will outline our Complaint Handling Policy for the iiNet Group, which includes iiNet and its subsidiaries TransACT and Adam Internet. While we always aim to provide you with awesome customer service, if you haven’t ... complaints or within 1 business day for Urgent Complaints.
https://forums.whirlpool.net.au/archive/2599007
Mar 07, 2018 · My regular contact and complaints to Iinet go unresolved. I even wrote to the Chairman and the Managing Director. These were immediately forwarded to the General Manager. I am sure this guy is ok, however with a Company with the record of Iinet, …
https://www.productreview.com.au/listings/iinet-nbn
We have been with iinet for 14 years now and just switched over to the NBN with them. Unfortunately we are fibre to node and quite a distance away from the node so we will never get the maximum speed - no matter who our provider is. It is the infrastructure which is limiting, but that is not iinet's fault.3.2/5(3.1K)
https://forums.whirlpool.net.au/archive/2443702
Dec 19, 2016 · Perhaps it would be a good idea for iiNet to have a dedicated number for complaints. The current process makes it quite difficult to actually lodge a complaint and CSRs are often reluctant to do it. A dedicated number might also help reduce the number of …
https://au.trustpilot.com/review/www.iinet.net.au
IInet is not the same old IInet that was once good, it is a absolute joke now, if all is going well with your internet no drama's and you wont have an issue but as soon as you have a problem and have to fumble through their call centres and tech centre good luck, you will be met with very incompetent staff that don't do as they say and will ...
https://www.iinet.net.au/about/customer-service/
iiNet has the most satisfied customers. CHOICE is the leading consumer advocacy group in Australia. Independent and member-funded, CHOICE ensures that Australian consumers have access to the best information to help them choose the best products for their household.
https://www.iinet.net.au/business/contact/
Complaints Process. Our complaints process is designed to resolve your issue as quickly as possible. If you feel a legitimate dispute isn't being resolved, ask about your escalation options.
https://www.iinet.net.au/about/legal/privacy/
iiNet collects personal information about you when you make or commence making an application for a service either over the telephone, through an online process, or through completion of a form with a iiNet dealer or directly when you require assistance with service provisioning or fault management. iiNet may also collect personal information about you in accordance with its obligations under ...
https://www.lifehacker.com.au/2016/12/iinet-in-decline-ex-employees-share-their-stories/
Dec 20, 2016 · iiNet In Decline: Ex-Employees Share Their Stories. ... While our source agreed that NBNCo's unreliable technical support contributed to the rise in complaints, …
https://www.canstarblue.com.au/internet/brands/iinet-broadband-plans/
iiNet Features & Bonuses. iiNet is a full service internet provider, meaning it offers more than just broadband. Entertainment: Fetch TV is included at no extra charge on six month plans, excluding at $59.99 setup fee. Call Packs: Many unlimited plans have calls to local & national lines at no extra charge. Modems: Optional modems are available from $59.95 plus delivery, or you can bring your own.
https://www.iinet.net.au/customers/
Australian Bushfire Support. iiNet is offering assistance packages to our customers who have been affected by the recent devastating bushfires. If you are an affected customer, please call 13 22 58 to find out how we can help.
https://www.zdnet.com/article/iinet-tpg-consumer-complaints-skyrocket/
Nov 16, 2016 · iiNet, TPG consumer complaints skyrocket. Complaints about Vodafone and Telstra decreased, while those about Optus and iiNet/TPG rose, according to the Ombudsman's annual report.Author: Corinne Reichert
https://au.trustpilot.com/review/www.iinet.net.au?page=2
Iinet terminated the telephone service on 13 April 2018 and was never capable of restoring that telephone service thereby breaching our agreement. Iinet never provided the ADSL service promised under the agreement which is another breach of the agreement, so the …
https://www.zdnet.com/article/optus-iinet-m2-skyrocket-in-tio-complaint-numbers/
Oct 09, 2015 · Optus, iiNet, M2 skyrocket in TIO complaint numbers. Consumer complaints to the Telecommunications Ombudsman about Optus were up by over 30 percent, while iiNet's numbers were up by 26 percent ...Author: Corinne Reichert
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