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https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2017-18
Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2017 and 31 March 2018 .
https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2018-19-quarter-1-experimental
Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. As well as quarterly reports NHS Digital also produce an annual report, a link to the 2017-18 annual NHS written complaints publication is provided ...
https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
Complaints Complaints to the NHS about hospital & community health services and family health services. Reports Hospital and Community Health Services complaints by organisation and service area: Hospital and Community Health Services complaints by organisation and profession ...
https://www.ombudsman.org.uk/news-and-blog/blog/trends-complaints-about-nhs-trusts
Sep 04, 2018 · Today we published our first quarterly health complaints statistics report, Complaints about the NHS in England: Quarter 1 2018-19.It presents data about the NHS complaints we have received, assessed and investigated from April to the end …
https://www.bmj.com/content/356/bmj.j452
Feb 01, 2017 · The NHS Complaints Regulations require a complaint to be acknowledged within three working days and responded to within agreed timescales.5 Certain health and social care trusts run complaints awareness training—healthcare professionals …Cited by: 3
https://www.isdscotland.org/complaints.asp
Complaints. Complaints Statistics for NHS Scotland. If you are seeking complaints statistics for NHS Scotland, please see our NHS Complaints Statistics page. Making a complaint about healthcare . If you have a complaint about your treatment or access to healthcare please contact your local NHS Board. Find out how to make a complaint about the NHS.
https://www.gov.uk/government/statistics/data-on-written-complaints-in-the-nhs-2019-20-quarter-2
Dec 05, 2019 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are …
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.statista.com/chart/5920/the-most-common-nhs-complaints/
Sep 20, 2016 · According to NHS Digital, the number of complaints to the National Health Service in the UK dropped for the first time in six years. There were 8,688 …
https://www.health-ni.gov.uk/articles/complaints-statistics
Information within this section details the number of complaint issues received by health and social care (HSC) trusts broken down by programme of care and subject, the time taken to respond to complaints and health and social care (HSC) Board and family practitioner service complaints.
https://www.evidence.nhs.uk/search?q=complaints+statistics
Apr 05, 2019 · This report presents statistics on complaints about the NHS in England (Quarter 3 2018-19). It presents data about the NHS complaints we have received, assessed and investigated, as well as the... Read Summary - More: Evidence Summaries. Complaints about the NHS in ...
https://www.england.nhs.uk/statistics/
Today NHS England published the Diagnostic Imaging Dataset for the 12 month period up to October 2019. Data includes breakdowns of NHS imaging activity undertaken in England, as well estimates of GP usage of direct access to key diagnostic tests for cancer such as chest imaging and Brain MRI.
https://www.gov.uk/government/statistics/data-on-written-complaints-in-the-nhs-2017-to-2018-quarter-3
Mar 07, 2018 · This quarterly collection is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about …
https://www.nursingtimes.net/roles/nurse-managers/communication-errors-behind-third-of-hospital-complaints-22-09-2015/
Sep 22, 2015 · A report published today on complaints made about NHS hospitals in England during 2014-15 suggests little change in the issues sparking criticism from. ... Communication errors behind third of hospital complaints. ... complaints about clinical care and treatment factored in 38% of all complaints investigated by the ombudsman in 2014-15 ...
https://www.theguardian.com/society/2018/mar/21/damning-report-finds-serious-failings-in-nhs-mental-health-services
Mar 20, 2018 · Damning report finds ‘serious failings’ in NHS mental health services This article is more than 1 year old Analysis of complaints about care reveals ‘devastating toll’ of suffering and ...Author: Denis Campbell
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance
NHS performance A range of statistics covering delayed transfers of care, complaints and ambulance response times.
https://www.indy100.com/article/the-15-most-common-complaints-about-the-nhs-7316616
Sep 19, 2016 · The number of written complaints about the NHS has dropped for the first time in six years, but these are the complaints that top the list. Despite the absence of the £350 million that Vote Leave pledged in exchange for Brexit, NHS England has reported a decline in the number of written complaints they received in the financial year ending in 2016.Author: Joe Vesey-Byrne
https://www.nursinginpractice.com/complaints-over-poor-communication-nhs
Complaints over poor communication in the NHS on the up . Friday 9th November, 2012. There has been a “significant” rise in the number of complaints in which NHS staff has failed to provide an “adequate” remedy or “proper” apology, the health service ombudsman has revealed.
https://www.ombudsman.org.uk/news-and-blog/news/new-report-sheds-light-top-hospital-complaints-investigated-parliamentary-and
Sep 22, 2015 · A report published today has revealed that, similar to last year, the top three reasons for hospital complaints investigated by the Parliamentary and Health Service Ombudsman in the last financial year (2014-15) were poor communication, errors in diagnosis and poor treatment.. Non-medical aspects of patient care are cited as a factor in almost half of all complaints investigated by the ...
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