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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care
https://digital.nhs.uk/news-and-events/news-archive/2017-news-archive/number-of-written-complaints-about-nhs-increases-4-9-per-cent
Sep 14, 2017 · *NHS Digital 1 must be quoted as the source of these figures *Regional data are available within this report 14 September 2017 There were 208,400 written complaints received by the NHS during 2016/17 2 - up 4.9 per cent on the previous year, NHS Digital figures released today show.. The figures mean on average 571 written complaints were made every day.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
NHS hospital complaints. ... Before you’re discharged, you have the right to ask for a review of the decision which has been made about whether you qualify for NHS continuing healthcare; discrimination, for example, you’re not given proper treatment because of your disability or age. This is against the law; hospital visits. For example ...
https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2017-18
Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2017 and 31 March 2018 .
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
When a complaint is made about a service such as a GP, dentist or pharmacy, we will also require specific consent to share the complaint with that service in order to investigate it. It will speed up the process if you include the following line in your complaint: ... NHS England will acknowledge all complaints no later than the third working ...
https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
May 04, 2017 · Complaints made by one NHS body against another. Complaints made by employees relating to their work for an NHS body. Oral complaints resolved to the complainant's satisfaction within one working day. Complaints about something that has previously been complained about and resolved.
https://www.nursingtimes.net/news/reviews-and-reports/rise-in-complaints-made-against-under-pressure-midwives-06-09-2018/
Complaints against midwives in NHS secondary care services in England have risen more sharply than any other profession, new data reveals. NHS Digital figures, published today, show 3,785 written grievances were lodged against midwives working in hospital and community health settings during 2017-18, a rise of 11% from 3,411 the previous year.
https://www.bma.org.uk/advice/employment/complaints/dealing-with-complaints
May 30, 2019 · Complaints and disciplinary action. The NHS complaints process requires a clear separation of complaints from disciplinary action. Where a decision is made to embark upon a disciplinary investigation, action under the complaints procedure on any matter which is the subject of that investigation must stop.
https://www.ombudsman.org.uk/news-and-blog/news/new-report-sheds-light-top-hospital-complaints-investigated-parliamentary-and
Sep 22, 2015 · Other reasons for complaints in this period included staff attitude and behaviour, which were factors in two out of 10 complaints. The report outlines how many unresolved complaints the Parliamentary and Health Service Ombudsman investigated for every …
https://www.bbc.co.uk/news/health-28965026
Aug 28, 2014 · NHS complaints rise to 480 every day. 28 August 2014. Share this with Facebook ... "Today's report also shows a rise over the last year in the number of …
https://www.ombudsman.org.uk/making-complaint
Complaints about the NHS in England: Quarter 1 2019-20; Performance against our Service Charter 2018/19 Quarter 4 (January to March) Performance against our Service Charter 2019/20 Quarter 1 (April to June) Performance against our Service Charter 2019/20 Quarter 2 (July to September)
https://www.nursingtimes.net/news/workforce/increase-in-written-complaints-about-nhs-nursing-staff-14-09-2017/
Sep 14, 2017 · Increase in written complaints about NHS nursing staff. ... The number of written complaints made about nurses has gone up by nearly 10% in a year, according to health service latest data. The nursing profession received 36,800 written complaints during 2016-17, representing 22.7% of all complaints involving a healthcare profession. ...
https://blog.jobmedic.co.uk/how-to-deal-with-patient-complaints
Nov 10, 2015 · How to deal with patient complaints. Nov 10, 2015 // by admin // Leave a Comment. Some 8,853 enquiries relating to hospital trust complaints were made last year – most of them related to errors in diagnosis, poor treatment and communication. Yet many of these complaints might not have been made formal if the situation had been handled ...
https://www.theguardian.com/commentisfree/2017/sep/07/lawyers-nhs-medical-negligence-cases
Sep 07, 2017 · Some 10,600 new claims were made against the NHS last year – a number that’s doubled in a decade. There is a cure for the NHS: give nurses a …
https://www.ombudsman.wales/blog/2018/08/17/record-nhs-complaints-made-to-ombudsman/
Record NHS Complaints made to Ombudsman. Complaints made to the Public Services Ombudsman for Wales about Welsh NHS bodies hit a record high last year, new figures show. The Ombudsman’s Annual Report and Accounts for 2017/18 reveal that complaints against NHS bodies (which include Health Boards and Trusts, GPs and dentists) increased by 7% on ...
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