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http://www.nhsgrampian.org/nhsgrampian/gra_display_hospital.jsp?pContentID=5271&p_applic=CCC&
The Scottish Ombudsman (SPSO) issues monthly reports into complaints against NHS Grampian and can be inspected or obtained from the Scottish Ombudsman's website.
http://www.nhsgrampian.org/nhsgrampian/gra_display_hospital.jsp?pContentID=2022&p_applic=CCC
Jan 16, 2018 · The NHS Scotland Public Facing Model Complaints Handling Procedure (pdf) The people who look after your health will do whatever they can to make sure you are treated properly and promptly and we are always happy to hear about your experiences, good or bad.
https://foi.nhsgrampian.org/globalassets/foidocument/dispublicdocuments---all-documents/Grampian-A4factsheet.pdf
complaint on the spot. • If you are not able to talk to the NHS staff involved in your care, you can ask to speak to a senior member of staff or the complaints officer for the NHS organisation involved. • You can complain in person, by phone, or in writing. When complaining, you should give: n your full name and address (and
https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-grampian-feedback-and-complaints-factsheet
NHS Grampian: Feedback and Complaints - Print files (ZIP, 10.9MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board.
http://www.nhsgrampian.org/nhsgrampian/gra_display_hospital.jsp?pContentID=69&p_applic=CCC&
Oct 17, 2018 · We welcome your comments or complaints about NHS Grampian and its services. Feedback about this website If you have any comments, problems, or technical issues regarding the NHS Grampian website and web services, please contact [email protected] to report a broken link, missing files or pages on this website.
https://foi.nhsgrampian.org/globalassets/foidocument/foi-public-documents1---all-documents/NHSScotland-Public-Facing-Model-Complaints-Handling-Procedure.pdf
Complaints Procedure NHS Grampian is committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · If you’re unhappy with the NHS care or treatment you've received, you have a right to complain using the NHS complaints procedure. To make a complaint, contact the feedback and complaints team at your local NHS health board.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. For example if it's a complaint about your doctor, you could complain to the surgery.
http://www.nhsgrampian.org/nhsgrampian/CCC_FirstPage.jsp
NHS services for the half-million people who live in Grampian are provided by NHS Grampian. NHS Grampian consists of acute services, corporate services and three Community Health Partnerships and works closely with the local authorities. NHS Grampian is also linked with the University of Aberdeen and The Robert Gordon University.
http://www.nhsgrampian.org/nhsgrampian/gra_display_hospital.jsp?pContentID=114&p_applic=CCC&
Jun 20, 2017 · Aberdeen Royal Infirmary (ARI) is the largest hospital within NHS Grampian. These pages contain information which you and your relatives or carers may find useful during a stay or visit. If you are unsure about anything while at the hospital, please …
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. An advocate will also be able to attend meetings with you and review any information you're given during the complaints process.
https://www.careopinion.org.uk/services/sn9
Tell your story... make a difference. Tell us what was good and what could be improved, say thanks or call for change - we'll pass your stories to the people in health and social care who can make a …
https://foi.nhsgrampian.org/globalassets/foidocument/foi-public-documents1---all-documents/Grievance-Policy-February-2017.pdf
Grievance Policy Version 2 - 4 - Grievance Policy 1. Introduction NHS Grampian encourages open and honest communication at all levels. However, it also recognises that from time to time employees may wish to raise grievances, problems or complaints with their employer.
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where possible. You may be given an on-the-spot apology.
https://www.eveningexpress.co.uk/fp/news/local/number-of-complaints-made-to-nhs-grampian-drops-significantly/
However, NHS Grampian still receives a high frequency of complaints from certain key areas, including orthopaedics and trauma (629) and administration and clerical (410).
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
However you could make a complaint about someone who is supporting your treatment if they are on an NHS contract want to challenge your detention in hospital under the Mental Health Act 1983. There is a special appeal procedure for this. But you can still complain about hospital care and treatment even if you're a detained patient.
https://abc7news.org/politics/call-public-comments-nhs-grampian-24664206
How to contact us - NHS Grampian. Jan 30, 2020 ... The information here will help you to contact NHS Grampian, by providing ... of openness and accountability among public authorities by providing people with ... comments or complaints about NHS Grampian and its services. www.nhsgrampian.org
https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-scotland-feedback-and-complaints-factsheet
NHS Scotland: Feedback and Complaints - Print files (ZIP, 15.1MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board. Who to contact at your health board.
https://complaintsweb.com/nhsgrampian.org/
nhsgrampian.org complaints and reviews. Contact Information., Phone number: +44 845 456 6000.Submit your complaint or review on nhsgrampian.org.
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