Complaints Nhs Lothian

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Tell us about your experience (Compliments, concerns and ...

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
    The NHS Lothian Complaints Handling Procedure. NHS Lothian is committed to improving the services it provides for patients and their families. As part of this commitment, we are keen to hear from you about your experience of our services. If you would like to tell us about this, please use the links below:

NHS Lothian: Feedback and Complaints - Publication NHS ...

    https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-lothian-feedback-and-complaints-factsheet
    NHS Lothian: Feedback and Complaints (Factsheet) Factsheet explaining your rights and responsibilities when leaving feedback or making a complaint about your care, and how the NHS will deal with it.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · NHS Lothian. If you don’t feel comfortable making a complaint directly to a GP or dental practice, pharmacy or optician, NHS Lothian can act as an intermediary between you and these services. Contact the NHS Lothian Complaints Team to find out how they can help.

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

Complaints NHS National Services Scotland

    https://nhsnss.org/contact-us/complaints/
    New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

NHS Lothian Our Organisation

    https://org.nhslothian.scot/
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

Waiting Times - apps.nhslothian.scot

    https://apps.nhslothian.scot/RefHelp/WaitingTimes/Pages/default.aspx
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

Complaints Procedure - nhsborders.scot.nhs.uk

    http://www.nhsborders.scot.nhs.uk/feedback-and-complaints/complaints-procedure/
    This includes information about what you can expect from the NHS, accessing your health records, and being involved in decisions about your health care. NHS Borders Complaints and Feedback Annual Report 2012/13. NHS Borders Feedback and Complaints Annual Report 2013/14. NHS Borders Feedback and Complaints Annual Report 2014/15

Contact Us - services.nhslothian.scot

    https://services.nhslothian.scot/occupationalhealthcommercial/Pages/ContactUs.aspx
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

NHS Lothian Our Services

    https://services.nhslothian.scot/Pages/default.aspx
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

Complaints Edinburgh council and NHS Lothian breached new ...

    https://www.edinburghnews.scotsman.com/news/politics/council/complaints-edinburgh-council-and-nhs-lothian-breached-new-data-laws-542996
    Complaints Edinburgh council and NHS Lothian breached new data laws RESIDENTS are claiming Edinburgh city council bosses are breaching their data rights at the rate of more than one-a-month, the ...Author: Andy Shipley

Contact Us - NHS Lothian

    https://org.nhslothian.scot/Committees/ADTC/ContactUs/Pages/default.aspx
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

NHS Lothian Staff

    https://staff.nhslothian.scot/Pages/default.aspx
    Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working - to the benefit of everyone working in the organisation and, most importantly - to the benefit of our patients.

NHS Complaints Advocacy

    https://nhscomplaintsadvocacy.org/
    NHS Complaints Advocacy. Our advocacy service is a free and confidential service available to anyone who wants support to make a complaint to the NHS. An opportunity to talk to someone independent of the NHS; The individual assistance you need to feel supported to make your complaint and throughout the complaints process.

Feedback and complaints - nhslothian.scot.nhs.uk

    https://www.nhslothian.scot.nhs.uk/YourRights/ComplimentsConcernsComplaints/Documents/FeedbackComplaintsLeaflet.pdf
    The NHS has a two-stage complaints procedure. There’s also the right to take your complaint to the Ombudsman if you are unhappy with the Board’s investigation. ‘You have the right to independent advice and support to provide feedback, make comments,

Online Payments - apps.nhslothian.scot

    https://apps.nhslothian.scot/OnlinePayments/Pages/default.aspx
    Information & Payment help. Welcome to the NHS Lothian online 24 hour secure payment service operated by WorldPay. Payments can be made through this secure site with most major credit or debit cards (not American Express or Diners Card) in GB pounds sterling (GBP) only up …

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    If you are seeking financial redress for, perhaps, lost property, damaged goods or loss of earnings, it would be worthwhile asking the NHS complaints team how to make a claim as NHS Boards have the power to offer financial redress. You can ask the Patient Advice and Support Service (PASS) for help. Time limits for making a complaint



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