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https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2017-18
Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2017 and 31 March 2018.
https://www.gov.uk/government/statistics/data-on-written-complaints-in-the-nhs-2019-20-quarter-2
Dec 05, 2019 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure....
https://www.ombudsman.org.uk/news-and-blog/blog/trends-complaints-about-nhs-trusts
Sep 04, 2018 · Today we published our first quarterly health complaints statistics report, Complaints about the NHS in England: Quarter 1 2018-19. It presents data about the NHS complaints we have received, assessed and investigated from April to the end of June 2018, as well as the recommendations we made. It is vital...
https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/data-on-written-complaints-in-the-nhs-2016-17
Sep 14, 2017 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2016 and 31 March 2017 covering both ...
https://www.bmj.com/content/356/bmj.j452
Feb 01, 2017 · Between 2013 and 2014, the number of reported written complaints made to the NHS reached 174 900—equivalent to 480 per day.1 Certain factors, such as a doctor’s gender and specialty, influence the likelihood of receiving a complaint.Cited by: 3
https://www.gov.uk/government/statistics/data-on-written-complaints-in-the-nhs-2017-to-2018
Sep 06, 2018 · National Statistics Data on written complaints in the NHS 2017 to 2018 The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and...
https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
Complaints Complaints to the NHS about hospital & community health services and family health services. Reports Hospital and Community Health Services complaints by organisation and service area: Hospital and Community Health Services complaints by organisation and profession ... Statistics …
https://www.nursingtimes.net/roles/nurse-managers/communication-errors-behind-third-of-hospital-complaints-22-09-2015/
Sep 22, 2015 · It received 8,853 complaints about NHS hospitals compared to 8,178 in 2013-14. The ombudsman completed 1,652 investigations about acute trusts in 2014-15, compared to 852 the year before. In 2014-15 it upheld 36% of the cases it investigated about the NHS and 44% about acute trusts.
https://www.health-ni.gov.uk/articles/complaints-statistics
Complaints statistics. Topics: Information within this section details the number of complaint issues received by health and social care (HSC) trusts broken down by programme of care and subject, the time taken to respond to complaints and health and social care (HSC) Board and family practitioner service complaints.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb). If you wish to make a Freedom of Information (FOI) request, check whether what you want is already published. Find out more about FOI requests
https://www.ombudsman.org.uk/news-and-blog/news/new-report-sheds-light-top-hospital-complaints-investigated-parliamentary-and
Sep 22, 2015 · The Parliamentary and Health Service Ombudsman makes final decisions on complaints which haven’t been resolved locally by the NHS in England. In 2014-15 it upheld 36% of the cases it investigated about the NHS and 44% about acute trusts.
https://improvement.nhs.uk/resources/national-patient-safety-incident-reports-21-march-2018/
Mar 21, 2018 · Every six months we publish official statistics on patient safety incidents reported to the NRLS. The NaPSIRs set out the number of patient safety incidents reported to the NRLS and describe their patterns and trends. The data include all patient safety incidents reported by NHS …
https://www.evidence.nhs.uk/search?q=complaints+statistics
Apr 05, 2019 · Results for complaints statistics 1 - 10 of 2195 sorted by relevance / date. Click export CSV or RIS to download the entire page or use the checkboxes to select a subset of records to download ... This report presents statistics on complaints about the NHS in England (Quarter 3 2018-19). It presents data about the NHS complaints we have ...
https://www.england.nhs.uk/statistics/
Today NHS England published the Diagnostic Imaging Dataset for the 12 month period up to October 2019. Data includes breakdowns of NHS imaging activity undertaken in England, as well estimates of GP usage of direct access to key diagnostic tests for cancer such as chest imaging and Brain MRI.
https://www.bbc.com/news/health-20254108
Nov 09, 2012 · A patients' group said the NHS needed a "cultural change" in the way it handled complaints. The health service ombudsman is a "last port of call" for people unhappy with their NHS care or with how ...
https://www.isdscotland.org/complaints.asp
Complaints. Complaints Statistics for NHS Scotland. If you are seeking complaints statistics for NHS Scotland, please see our NHS Complaints Statistics page. Making a complaint about healthcare . If you have a complaint about your treatment or access to healthcare please contact your local NHS Board. Find out how to make a complaint about the NHS.
http://www.wales.nhs.uk/document/119653
Statistics on NHS Complaints Information is compiled from data collection forms.All complaints which go into writing at any stage of the complaints procedure should be recorded on the K041 returns. The K041(A) return collects information about complaints relating to hospital and community health services (H&CHS), while the K041(B) collects information about complaints relating to family health services …
https://www.evidence.nhs.uk/search?q=communication+statistics+in+NHS
Sep 10, 2018 · Results for communication statistics in NHS 1 - 10 of 5938 sorted by relevance / date. Click export CSV or RIS to download the entire page or use the checkboxes to …
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
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