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https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
The NHS in Wales aims to provide the very best care and treatment. But sometimes things may not go as well as expected. When that happens, you should raise your concerns with the staff involved with your care or treatment, so that they can look at what may have gone wrong and try to make it better.
https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
StatsWales > Health and social care > NHS performance > Complaints . Catalogue. Health and social care; NHS performance; Complaints. Pre 2009-10; Complaints Complaints to the NHS about hospital & community health services and family health services. ... Statistics for Wales on Twitter;
https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
The Ombudsman can consider complaints about the care and treatment patients receive from the NHS in Wales. Complaints from patients or their representatives should, in the first instance, be brought to the attention of the relevant local Health Board or Trust.
http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints
Concerns / Complaints. If you are unhappy with the treatment or care you are receiving, we would encourage you to raise your concerns as soon as possible, preferably to senior staff on duty at the time of the incident or the appropriate ward, hospital or community manager. ... You can also email the team at [email protected] or fill in a ...
https://bcuhb.nhs.wales/contact-us/complaints/
You are not happy with care or treatment provided by or for the Betsi Cadwaladr University Health Board; If you have any concerns you think we should know about; What is a complaint? A complaint is when you feel unhappy about any service provided by the NHS.
https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
Swansea Bay University Health Board aims to provide the very best care and treatment. We welcome all your views and want to learn from your experiences, good or bad. ... Assisting and advising people who wish to make complaints about NHS services; ... NHS Direct Wales. Tel: 111. www.nhsdirect.wales.nhs.uk. Putting things right.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
https://www.nhsdirect.wales.nhs.uk/travelhealth/ComplaintsCareWales/
Complaints about care in Wales. Complaints to the NHS for residents of other EEA states. In Wales the NHS system for dealing with complaints, claims and incidents is called Putting Things Right.. Complaints, claims and incidents are collectively known as concerns.
https://law.gov.wales/publicservices/health-services/nhs-complaints/?lang=en
The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (SI 2011/704) (CCRAWR 2011) were made in exercise of the Welsh Ministers’ powers under CHSA 2003 and NHSRWM 2008. The regulations set out the process for making NHS complaints in Wales and access to the redress arrangements.
https://www.ombudsman.wales/fact-sheets/health-healthcare-delivered-outside-the-nhs/
The Public Services Ombudsman for Wales considers complaints about care and treatment provided by and/or funded by the NHS in Wales. The Ombudsman cannot consider complaints about any private health care you have paid for yourself, except in certain very limited circumstances (see below).
https://www.cancerresearchuk.org/about-cancer/cancer-in-general/treatment/access-to-treatment/complaint/how-to
Sep 12, 2017 · the Law Society (for England and Wales) the Law Society of Scotland; the Law Society of Northern Ireland; Making a complaint about private treatment. To complain about private treatment, ask the manager about their complaints procedure. You can also ask the healthcare insurance company for advice if they pay for your care.
https://www.citizensadvice.org.uk/wales/health/nhs-healthcare/nhs-services-in-wales-w/nhs-patients-rights-in-wales-w/
Jan 09, 2019 · About NHS patients' rights in Wales. As an NHS patient, you have rights that spread across your treatment, whichever service in the NHS you are using. This includes that you shouldn't be discriminated against, that your information should be kept confidential and rights about giving consent to treatment.
http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
All NHS organisations have a complaints procedure. This leaflet tells you what to do if you have a complaint or concern. The NHS complaints procedure does not deal with complaints about private treatment, local authority social services or where you have started legal action.
https://www.dental-referrals.nhs.wales/patients/complaints/
The commissioning decisions we enact – for example, if a particular treatment is not supported by the Health board in your area; For these complaints please contact the NHS in Wales – via the following link. If you are unsure if we can help – please do get in touch and we can direct you appropriately.
https://www.medicalprotection.org/uk/articles/nhs-complaints-procedure---wales
The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.
https://abuhb.nhs.wales/about-us/complaints-concerns/
Complaints & Concerns Aneurin Bevan University Health Board aim to provide the very best care and treatment. We welcome all of your views and want to learn from your experiences, good or bad.
https://careinspectorate.wales/contact-us/complaints-about-us
Care Inspectorate Wales is part of the Welsh Government. Under the Welsh Government’s complaint’s policy we must identify and process complaints about the service we provide, including our staff. Further information about the policy is available from the Complaints section of the Welsh Government website.
https://en.wikipedia.org/wiki/Health_care_in_Wales
Health Education and Improvement Wales is a Special Health Authority that provides education and training services for health care professionals. The NHS Wales Shared Services Partnership (NWSSP) supports NHS Wales through the provision of a range of support functions and …Jurisdiction: Wales
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