Complaints Ombudsman Nhs

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Welcome to the Parliamentary and Health Service Ombudsman

    https://www.ombudsman.org.uk/
    Warm Front: how early engagement with the Ombudsman helps to resolve complaints Welcome to the Parliamentary and Health Service Ombudsman We make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other public organisations.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …

Making a complaint - ombudsman.org.uk

    https://www.ombudsman.org.uk/making-complaint
    A review into the quality of NHS complaints investigations where serious or avoidable harm has been alleged Time to Act Warm Front: how early engagement with the Ombudsman helps to …

How to take a complaint to the health service (NHS) ombudsman

    https://www.which.co.uk/consumer-rights/advice/how-to-take-a-complaint-to-the-health-service-nhs-ombudsman
    1 Follow GP complaints procedure. Before referring any complaint to the Health Service (NHS) Ombudsman, you must first follow the usual NHS complaints procedure.. You will need to show that you’ve tried to resolve your complaint at at local level before the ombudsman is able to look into it.

NHS Complaints – General information - Ombudsman Wales

    https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
    The Ombudsman can consider complaints about the care and treatment patients receive from the NHS in Wales. Complaints from patients or their representatives should, in the first instance, be brought to the attention of the relevant local Health Board or Trust.

Complaints NHS National Services Scotland

    https://nhsnss.org/contact-us/complaints/
    New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.

Complaining to an ombudsman - Citizens Advice

    https://www.citizensadvice.org.uk/consumer/get-more-help/how-to-use-an-ombudsman-in-england/
    Sep 25, 2019 · the European Ombudsman investigates complaints about the institutions and bodies of the European Union; What happens after you complain. The ombudsman will look at evidence from both sides and decide what should happen. An ombudsman’s investigation can take a long time, so you might have to wait a while for a decision.

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care

How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. ... NHS England, the health, local government and social care Ombudsman services and others are leading a ...

Feedback and complaints - NHS Digital

    https://digital.nhs.uk/about-nhs-digital/contact-us/feedback-and-complaints
    The PHSO makes final decisions on unresolved complaints about NHS organisations in England. It's an independent service which is free for everyone to use. To complain to the Ombudsman, visit the Parliamentary and Health Service Ombudsman website or call 0345 015 4033.

NHS Pension Scheme - Complaints and disputes procedures

    https://www.nhsbsa.nhs.uk/sites/default/files/2019-05/DRP1%20%28V10%29%20Online%20-%2004.2019.pdf
    NHS Pension Scheme - Complaints and disputes procedures What NHS Pensions will do if something goes wrong DRP1 (online) (V10) 04.2019 There may be times when you think we have made a mistake, or you simply do not agree with a decision,

Parliamentary and Health Service Ombudsman - Wikipedia

    https://en.wikipedia.org/wiki/Parliamentary_and_Health_Service_Ombudsman
    The office of the Parliamentary and Health Service Ombudsman emphasises that it looks into complaints "that government departments, their agencies and some other public bodies in the UK – and the NHS in England – have not acted properly or fairly or have provided a poor service."

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    If you're not happy with the way your complaint was handled – either by the dental practice or NHS England – you may wish to contact the Parliamentary and Health Service Ombudsman (PHSO). The PHSO makes the final decision on complaints that haven't been resolved by NHS England.

Making a Complaint - nhslothian.scot

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.

Complaints - Swansea Bay University Health Board

    https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
    Members of the council regularly visit hospitals and GP surgeries within the health board's area to ensure that people in the area are receiving good services from the NHS. Monitoring the quality of services is achieved by: Assisting and advising people who wish to make complaints about NHS services

Making a Complaint - ombudsman.wales

    https://www.ombudsman.wales/complaints/
    Public Services Ombudsman for Wales 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ

NHS complaints regulation - The Ombudsman

    https://www.dentalprotection.org/uk/articles/the-ombudsman
    The Ombudsman takes the view that complaints handling should be ‘Do it once do it right’. The Ombudsman will be looking for an appropriate, proportionate response which meets the principles of good complaints handling.



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